No way did they respond within 24 hours - it took days and days
Review by confirmed purchaser
We got what we ordered but it did not suit. We returned it. Having waited for a very ling time, we emailed to see if they had received it and if we would be receiving a refund. As we are located in Ireland, we could not supply tracking number for returned parcel. I emailed again and again and again. Eventually got an email asking for tracking number. Gave up!! Useless - it is not when something goes right that is important, it is how things that go wrong are dealt with. Never again. We will not use or recommend this company again. In fact, we would actively discourage anyone form dealing with them.