Ordered product (although had to wait a few weeks as was not in stock), but once order went through it was with me the very next day. If I had one point to make, it would have been nice if the customer service team could have emailed me when the product was in stock rather than me having to keep returning to the website to check. Other than that, service as very good.
How easy was that. Website was very clear on what products were available and once the products were ordered I was kept fully updated on where my products were in the delivery chain, even notification of what time they would be delivered, to within an hour. Very impressive.
I ordered 6m of Exaband but when cutting it into 5 pieces found it was short. I emailed the company and they left a message on my mobile to apologise and saying they would put a 1.5 meter band in the post to me free of charge. It arrived really quickly. Very impressed with the level of customer service, you don't get it often these days.
I was recommended Physio Supplies by my Physiotherapist to purchase a door pulley to exercise my frozen shoulder. The website was clear and the price very reasonable as p & p free if you are not in a great hurry. As my frozen shoulder will no doubt be around for a while that was not a problem and it arrived well within the stipulated delivery time. I would recommend this company.
I purchased some 3kg dumbbells a few month ago which clearly have some sort of issue with the rubberised coating. I made several complaints via email and also via the review option on the website but have had no response as yet. The coating is defective in some way as the dumbbell are emitting a disgusting smell - nicotine/onion like rendering them useless for my clients. I decided to give the benefit of the doubt and order a foam roller - this has turned up without the Advertised DVD guide - and no response to this yet either.
I would not have believed wearing a belt could make such a difference. After all these months of pain and trying different tablets. This support belt stays put and I really do feel supported without being uncomfortable. The belt feels substantial and I can walk around the house with far less pain in my buttock and hip. I don't know how it works, but it does,
Wish I had known about it months ago. I have already recommended physio supplies to two other people. Sometimes you look at these sorts of things and think, shall I try it, but so often they are a waste of money, but this was not too pricy and worth a try. So pleased I did. Since wearing this belt I have been up and about and even out and about enjoying life as it should be.
Everything Physio Supplies stocks is superior quality and suits every budget. Their attention to detail concerning the video links to help you chose the right product for your needs and how to use the product is brilliant. It's just like going to their shop and speaking to an adviser, but from the comfort of your own home. Their staff are always patient and very knowledgeable about their products and that is why I won't buy anywhere else.
Dear Friend, must let you know that I have just purchased a couple of items that I have been using in my hospital pilates classes.My physiotherapist gave me the name of this site and recommended these two items for my home use. Very easy site to use, very prompt delivery,two days I think,sooner than the 7 days advertised.Very pleased all round.So if you are thinking of doing pilates go to this site.I am a very happy bunny.