I was looking for a particular massage oil, and a friend and fellow therapist recommended Physique to me. I checked the website, found what I wanted in stock (at a reasonable price too), ordered it straight away - and it was delivered the next day as promised. Definitely recommended.
Really pleased with my Lafuma chair, it feels like a quality item. It arrived very soon after ordering and looks like a good piece of kit. Not used it yet, but will tomorrow and I feel very confident it will be a classy piece of equipment.
Service was great as was product range. Shipping was very fast but the cost seemed a lot just for some tape and many of the shipping options available weren't relevant to my order.
It would be great if the shipping options were relevant to what was being ordered and better rates were negotiated with your shipping co.
I have been most impressed with the service received from Physique Management Company. The product was easy to find online and Although I am new to the product, so far so good. The courier was DPD who I found to be fast and efficient. The driver was courteous, friendly and had a sense of humour. Overall,most satisfied.
Competitive pricing but would like to see cheaper P&P
Choosing my items from the website was very easy, I was delighted with the price and the communication about delivery was perfect.
Despite the promising delivery system where you can theoretically check at what stage your delivery is. The all automated system does not allow for human error. When the driver did not deliver as arranged (or tried to deliver to wrong address) I was unable to speak to anyone to try to find out where my delivery was or to arrange redelivery until the end of the day. Telephone numbers only give recorded information. If you do not have a calling card number to quote then you can go no further - not easy if the driver hasn't posted a calling card or put it in the wrong house.
My order was confirmed straightway and I was kept up to date with its progress from start to end which was really appreciated when you have a busy schedule you know you can rely on the delivery time to be adhered to. Which meant I could plan the rest of the day and not have it wasted waiting in. The customer service was also very helpful in explaining a ordering query I had and said to ring back again if I still got stuck as ordering for the first time with yourselves. Thank you for the pleasure of shopping with you,
I have used this company via my employers or for private practice for many years and always been completely satisfied with their products and customer service - highly recpmmended.
I am very satisfied with all aspects of this order from Internet site purchase to delivery.
Ordering was straightforward , the website was easy to use and full of information.
The delivery was prompt , the products are good quality and more than I expected.
I will be using Physique again .
"Efficient, Friendly,Helpful everytime" Barbra Light Personal Training
Great communication when I spoke with someone at Physique and answered my question thoroughly. I also like the fact of being notified by the courier service as to when my parcel will arrive. So helpful to be able to plan when to receive the delivery.
Always happy with the products at physique but i feel i'm paying too much extras. Lets's say my products cost £20. After the v.a.t and delivery cost is added on (cheapest delivery is £5+) i end up paying £30. Other companies with other products either have a free delivery option which may take a little longer to reach you or at least cheaper first options. I can understand if i'm ordering foam rollers,
wobble boards etc. But i don't understand it when i order an elastic band and a couple of tapes
Found this company through Google and can not rate them highly enough. The items purchased where great value and of high quality. They came through tracked delivery which was amazing. Very well packaged with good instructions.
Would definitely recommend Physique Management. Can't wait to use my products ;)
Have only started ordering stuff from Physique, they have a good range of stock, their stuff seems very good. Very quick and efficient service, well packaged, no hassle ordering from the web site. The only suggestion I would make is that a confirmation email when order is placed and and another to say the order has been dispatched.
My orders are usually packed correctly and delivered on time within a 1 hour delivery slot. I'm very happy with the customer service, too. When I have to ring up occasionally to ask a question the staff are friendly and helpful.
I ordered a quantity of Therapeutic and Grapeseed massage oils. The products are lovely. The therapeutic oil is a great blend and not overpowering for clients (or for me as therapist). The delivery was swift, notice was given of the hourly slot within which it would be delivered and an opportunity to change it if that slot was not convenient. And it arrived within that time! I would definitely use this service again. Rebecca.
I have purchased from physique a few times now and always been very happy with the service and fast delivery. It's exactly what you need as an osteopath who forgets to order couch roll until the last minute!
Would recommend this company for products used by osteopaths, physios, massage therapists, etc
I am starting up my PT freelance business & needed to purchase some equipment. Physique Management had a good selection of start off equipment, a few bits were out if stock but they did offer alternatives. Their prices a very competitive and delivery was speedy. A happy customer.
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