[REPLY]
You need to add a function to your website that prevents people from ordering aerosols for delivery.
Thanks
Do yourself a favour stop messing with the small suppliers who 'may' have stock items. Physique always have what you need and havent let me down in almost two years. In fact they have gone above and beyond and even moved mountains for me and a colleague.
I use Physique Management Co. Ltd for music CD's, disposable face cradle covers, and Biotone products etc. They always deliver really quickly, so I can rely on them especially if I am almost out of something. I have to say that I don't find their website very useful, as when I have used the search engine, it does not always pick up on the product I want. I do try various combinations of words to try to find products, but the search engine does not want to co-operate and I find this very frustrating. I was going to purchase my hot stones from Physique, but they only supply the sets and only the pre-shaped stones which I don't like. It would be nice if they supplied individual stones of good quality so that I could just buy the extra stones as I wanted to.
Order was dispatched quickly and tracking information helped me keep an eye on delivery time.
Some good offers, friendly customer service, and a good range of products.
Very speedy delivery, great communication on delivery
I really liked scowling through the catalogs and the Internet I found so much stuff I could buy tht appealed directly to what I wanted being a sports therapist. I did t have to scour through pages of items for beauty and hair products it's exactly what you need!
So much choice , all you need in one place including education tools , training and research . There are also constant offers making the company competitive .
Website a little confusing in terms of ordering freebie, but the products and service are outstanding.
Always come back to this supplier - it's good!
Only frustration was using the site via my ipad, had to reenter my address details 3 times, it still didn't work so I gave up and left it a couple of days to order via my laptop.
£3.59 seems a little steep for a very lightweight box of orthotics (already sold in a box) if sent by 2nd class post...
Good service from Physique I gave them 5 stars
Would definitely recommend Physique Management Co. They have a variety of excellent products and the delivery was exactly on time. Will certainly use again
I love Physique and i would recomend it to (everyone) it's cool and it really works, The roll on ice cold gell is just fantastic it sooths and relieves pain just give it a try you cannot loose i would recomend this to anyone that suffers with pain from arthritis or any pain.
I have never used this company before, the product and company were recommended by a physio. Ordered on line on the Sunday, phoned on Monday morning to check order recieved and collected in the afternoon from cheerful staff.
The website was easy to use, though one or two of the links were a little slow.
The prices were reasonable and delivery exceptionally quick.
Physique Management is my first 'go to' company for all my Sports Therapy needs. Their service both over the internet and by phone is always first class. I only ever go to other suppliers when Physique don't have exactly what I'm looking for.
I was pleasantly surprised at how easy the website was to use and how speedily my order was dealt with. I will be using your company again and will recommend my friends to you.
fast service and friendly helpful staff when I called ...
I ordered my strapping on Tuesday evening and it was with me on Thursday morning
Ordered and arrived quickly. Best ear candles I have used.
The ordering process is easy and the follow up and delivery is very efficient. I especially like that they are able to give extremely accurate delivery times on the morning of delivery, unlike many companies which give you an 8 hour "window"!
The website is easy to navigate, and there are good descriptions of the items available.
What sets this site apart is the delivery system. Email or txt, they tell you what day the parcel will arrive, then on the day they give you a one hour timeslot for your delivery by DPD. No other courier does this to my knowledge.
Hi I would definately recommend physique management. Very professional and efficient with a great range of products for people who work/participate in the sporting industry.
Ordered my item, it arrived well packed and very quickly. Also I was advised of delivery to within the hour, which is great for my busy life style. Would really recommend and certainly use again
My purchases from Physique Management Co Ltd have been dealt with very efficiently with all deliveries arriving when promised, without exception. The communication regarding delivery is very useful to avoid wasted hours waiting for a parcel to arrive.
Everything is so simple and easy to follow. The courier service was excellent. They txt me on the morning of delivery and gave me a one hour slot. This meant I didn't have to wait in all day.
I found it very easy to order the products I wanted - and delivery was amazingly swift.
Excellent communication, products delivered within 24 hours, so useful to get text prompts with a one hour delivery window. If only more companies offered this type of customer service.
Having had a bad experience with another company when ordering this same product, I couldnt believe the difference with Physique Management. It was so fast (24 hours from ordering to delivery received) and fantastic communication the entire way. I received emails and text messages letting me know when to expect my delivery, down to within a 1 hour time slot, including easy ways to change that time if I needed to. what more can you ask for? I would absolutely order from them again and have no hesitation in recommending them to friends and family. One hundred percent first class! Thank you.
Great service and very quick turn around on the order i placed
So far my orders have arrived the very next day I am so impressed with the prompt service and really pleased with all the products I've received. I am really pleased I met you all at the Mind Body and Soul exhibition a couple of years ago when you gave me a an extra pair of ear candles and have been using them ever since in my practice. Thankyou!
I needed to renew my Vasyli orthotics. I'd purchased from Physique before but compared prices elsewhere and Physique were still the cheapest (although the orthotics themselves still aren't cheap!). Also they arrived very quickly.
Excellent customer service and delivery. Particularly valued the advance text and email to advise delivery day and then time wihin one hour.
Excellent service! very quick, straightforward, and texted me to let me know exactly when my Biotone oil was going to be delivered. Other firms could learn something from this!
Ordered online without hassle. Had to change order due to error the next morning which was done without murmur.
Order arrived very promptly 24 hours later as requested.
Thank you
Ordering Biotone products from Physique Management is always a pleasure - delivery is fast and they always keep me well informed of what time the products will arrive.
Could't fault the price or the delivery, easy to navigate website, a pleasure to shop with them.