Dont shop here!!!!

Ordered books from this company and my order was canceled 3 times without any e-mail to me. To add more insult to injury after an e-mail to the company I am being told that my order was too high. I reduced the order and they they suspended my account preventing me from ordering from them. I say its plain stupidity and racism. This is the first time this has ever happened to me on the internet.
Here is the e-mail I received. SENT CHILLS DOWN MY SPINE:

Dear Sir,

We do not wish to accept your order.

We have explained to reason for this before.

Your account has been suspended to prevent further attempts being made..

Regards,


Susie
www.pickabook.co.uk

03 December 2010

Reply from Pickabook

We apologise for the disappointment caused. We would have loved to process the orders. Unfortunately, the item that was ordered each time was expensive and was ordered in large quantities. The goods were also ordered for delivery overseas. Because of the value of the goods, and because of the delivery overseas, we decided that it would not be safe to process the orders.

Ok - men super lang leveringstid

Pickabook har utroligt stort udvalg, men desværre også meget lang leveringstid til Danmark - så bestil i god tid eller køb ved fx amazon.co.uk i stedet

Fantastic service, I'll never use another online bookshop!! :-)

On my first order I saved over £14.00 on four ACCA textbooks. I chose Pickabook as I prefer to shop with independent retailers. The books were delivered free and arrived next day. Wow!! I have shopped with them many times since and their value for money and speed of delivery is second to none. I can't rate them highly enough.

Damaged book and long shipping time

A totally unacceptable experience. Book took seven days from order placement to delivery, even though it was supposedly in stock and delivery should take 2-3 days according to their website. One of the books was damaged and I had to go to the Post Office and return at my own expense (although they promised to refund the cost to my credit card). Arrogant and frankly useless customer service; for this level of inconvenience I really expected some small gesture of goodwill and will certainly never use them again. Make sure you don't make the mistake either.

Ayowale Akinkugbe found this review useful

Lang leveringstid, på trods af at varen var på lager

Jeg bestilte en lærebog til et fag på min uddannelse. Jeg bestilte knap 1 måned før, da jeg havde fået at vide at man skulle være ude i god tid ved bestillinger fra udlandet.

Varen var på lager, da jeg betalte den og fik ordrebekræftelsen, men efter den aftalte leveringstid var passeret, fik jeg information om at den alligevel ikke var på lager og den ville blive sendt hurtigst muligt.

1½ måned senere sluttede mit fag og jeg modtog min bog 3 dage derefter.

Pakken var i øvrigt ikke pakket forsvarligt ind og var derfor gået i stykker, men var heldigvis blevet pakket om af det engelske postvæsen. Bogen havde således ikke lidt nævneværdig skade.