Efficient, friendly, excellent.
We'd had enormous problems with our boiler and over a few weeks 6 different people came out to look at it and give us estimates. Woke up one morning to find water leaking out of it and into the floor. Called Pimlico plumbers in a total stress, within half an hour of my call they sent Luke Lawrence round, he gave me a reasonable quote and set to work replacing my boiler straight away. He was friendly, helpful and very pleasant, was in my house for 2 whole days and didn't make me feel uncomfortable at all. The boiler replacement was excellent and he even took a look at a problem I have with my shower before he left and gave me suggestions on how to cope with the problem. Excellent guy, excellent service, excellent boiler. Very pleased.