Our plumber Nick quilter went above and beyond the call of duty today. He was able to source a replacement boiler immediately following the call out this morning, and was ready to fit it, when there was an issue with the water supply. Following various calls to Thames Water, during which Nick was unable to continue with installing the new boiler, he was calm, friendly and knowledgable. He stayed until 8pm, even though he could have packed up and returned the following day. He even liaised with the men who came to dig up the road, as well as reassuring other neighbours in the building that all would be fixed soon. Very happy with the service
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