Reply from PineSolutions
[REPLY]
- Reviews (995)
- Emma
- 1 Review
Nice quality and priced furniture but delivery info on webpage is misleading.
Just placed my order so can't comment on whole process. Lovely designed furniture at good price But delivery info misleading. It's £14.99 and not 'free' if you want it inside your house.
- Graham Smith
- 2 Reviews
Very good seller.
No problems with my purchase of a wardrobe and bedside cabinets delivered on separate days. Had to split the initial order to get the wardrobes delivered earlier but this was no problem and Pine were very accommodating, definitely recommend them to others.
- wayne m
- 1 Review
- Essemjay
- 1 Review
Good old fashioned quality service.
Look at the website, choose your items and order. The delivery will be exactly when they say and well packaged good quality items at affordable prices
- Anne Davidson
- 2 Reviews
Very good service and good quality at reasonable cost.
I ordered from easy web site . Delivery was speedy and product lived up to expectations.
- Anthony
- 2 Reviews
Easy to use site
So far5 so good. If delivery and product is as good as the website it will have been a good shopping experience.
- Ann B
- 1 Review
excellent firm to work with.
Always very happy with the products bought from Pine Solutions. Good value for money.
- joseph grima
- 1 Review
user friendly site very clear and no strings attached
hi this is the no. 1 site to shop on line just go for it simple and fast to get on buying on line.
a spot on telephone answering person so very friendly to help .
- Charlie
- 1 Review
Good delivery options!
Good prices, brilliant delivery options, but website did freeze when making payment, though was sorted out in the end!
- Mr Richard Siffleet
- 2 Reviews
Why 'pine' for good service......?
..... when you get it all at Pinesolutions. The product (Rustic Corner Computer Desk) looks superb and just would be the finishing touch to my tudor (oak beamed) study. If it works with the fittings that I currently have in place, I'll be after another to match and 'mirror' the room...! Watch this space..!
- Vicky
- 1 Review
QUICK AND EASY TO ORDER, GREAT DELIVERY OPTIONS!
I found ordering my furniture very easy, I was able to opt out of the club offers easily and did not have to sign up to become a member, as I only wanted to make a one off purchase. Delivery options are great, I received free delivery, and I chose the exact day I wanted my furniture delivered, which isn't something that is usually offered and very handy when working full time!
- Richard Forbes.
- 1 Review
A consul table exactly whah we were looking for !!
We wanted a consul table to be positioned between two reclining chairs in our garden room and to fit the space limitations. Having measured the required length, height and width I searched online and was delighted that Pine Solutions had the very item to almost the exact dimensions. A quick telephone call and within minutes everything was concluded and the table was received within the allotted time. The assembling, which I can honestly say only involved attaching the legs with the supplied Alan Key, took only a few minutes and our garden room looks even better as the table is the exact match to a previously purchased sideboard by the same company.
- John Kay
- 2 Reviews
- Little Wol
- 3 Reviews
Efficient and Friendly
This was my second purchase from Pine Solutions. I was looking for a specific type of display cupboard so had to telephone to check the type of shelving, which was not clear on the description. A friendly person answered my question straight away, no problem. Ordered on line and delivered on time. Good service, thank you.
- elaine taylor
- 2 Reviews
BRILLIANT SERVICE !
Wonderful service phone call and email about delivery date and again for the delivery time . Excellent service would highly recomend them .
- Penny, Somerset
- 1 Review
An excellent company to do business with
The bookcases I bought through this company were excellent, and the customer service, including delivery, exactly as it said on the box. I recommend them.
- P. Williams
- 1 Review
Truly Excellent Service
Checked quite a few outlets on line and PineSolutions stood out and I wasn't disappointed. Looking forward to receiving my order.
- Cathie Cooper
- 2 Reviews
very easy to use website, excellent to be able to choose delivery day.
Found exactly what I was looking for, a piece of useful, stylish and well made furniture that I can keep for years and will attractively disguise the abundance of footwear cluttering up my hallway and porch!!!
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- Adele Jones
- Wrecsam, GB
- 1 Review
little con to get more customer details
Hi all I recently shared there reward code with friends and family using the share with facebook and twitter button tuey have said its a mistake with the rewards I had 90 pound 4 20 pound rewards and 10 for a picture review denied that theres a share button altho I sent pictures and also denied the money for picture reviews what a joke of a company my mother even used the code so I would have 20 pounds and they refuse to pay it out please watch out for this as i have heard alot of this happening x
Reply from PineSolutions.co.uk
Thanks for your review.
Please be advised that we do try to ensure we are as transparent as possible with all of our promotional offers and do not use these to gain customer details. As with most online promotions, our Refer A Friend rewards system does have some restrictions in place, as displayed in our Terms and Conditions.
We do appreciate your concerns and I understand you have been in touch with my colleagues regarding this matter. Please do not hesitate to contact me if I can be of any assistance.
Kind regards,
Sara Davey
Customer Services Team Leader
- Michael Leahy
- 3 Reviews
Excellent service
I will buy from Pine Solutions again, I have already (so pleased with bed and the company). Excellent just excellent.
- Les Hathway
- 1 Review
excellence
having never dealt with you before, I was pleased with the smoothness of the ordering process and the fact that your delivery is free, not many firms would offer that. Should we require any bedroom furniture in the future we not would not hesitate in checking your web site. Thank you.
- Sheila Fee
- 2 Reviews
Good reliable company to use. This is the second order I have placed so speaks for itself.
I ordered 3 sideboards dresser table and chairs some years ago. No problems putting it together. I am now ordering another oak table so that speaks for itself. Good company to deal with...I needed an extra door part spoke to them and they sent it with no extra cost. The sign of a good company is when anything goes wrong and they can put it right not just when it all goes well. Would defiantly recommend them.
- Eileen Jobling
- 1 Review
Excellent solid furniture.
I bought this furniture a few weeks ago and had a fantastic customer service experience the website was easy to navigate delivery arrived exactly when promised no hitches whatsoever would definitely use this company again.
- Jennifer Salter
- 1 Review
One stop for all my oak furniture
I found the website really easy to use with a good choice of designs. Saved so much time not having to shop around. Delivery was excellent with all furniture put into place for me and all boxes etc removed.
- JP, from Oxford
- 1 Review
Great looking storage trunks and good value for money
Surprisingly spacious and a very useful and attractive piece of furniture to adorn any room, I'd recommend these to anyone who needs pine trunks to store their stuff! I bought 2 - one is full of pictures and photo albums - the other full of bits and pieces which make up my life! They fit in well with other furniture and look good.
- Sylv
- 1 Review
easy site to navigate
Nice clear easy website with plenty of detail about the products
- minion91
- 1 Review
clear site, easy to use. fast checkout process
very good site. clear layout all product information available and easy to find.
- Casey Foot
- 1 Review
Good service, would definitely use again.
I was buying furniture for a holiday let, so getting a choice of arrival day was useful, as was the offer of assembling the item for a small fee. I was glad to have done when it took 45 minutes, plus all the packaging was taken away.
Communication pre the arrival was good, and a call with a slot, then another call to say they were half an hour away meant no hanging around so was overall very pleased with the smooth running of the purchase from start to finish.
- v angus
- 1 Review
good contact and updates while waiting for delivery
Had to wait for product a number of weeks but had emails updating me of the situation quite regularly. Website was easy to use.
- Mrs Shell
- 1 Review
USED 3 TIMES HAPPY 3 TIMES
I have to admit that each time I have used pinesolutions there has been minor faults with the products supplied but the way I look at it is that the furniture is inexpensive and to some extent you get what you pay for. You can't expect expert carpentry at those prices. What is important is that the company has always dealt efficiently and politely with any issues that I have had and always offered a replacement or discount if I didn't wish to return the product. All the furniture I have looks attractive and is perfect for the use allocated to it and it didn't cost the earth. I would happily recommend PineSolutions.
- Mrs DAWN SMITH
- 3 Reviews
EASY PEASY LEMON SQUEEZY
THE WEBSITE SO EASY TO USE MAKES LIFE SO EASY .
- Alyb
- 1 Review
Pine Solutions Single Bed Frame
I'm really pleased with my purchase from Pine Solutions. The single bed frames that I bought were nice and sturdy and looked good with m,y other furnature. The customer services were excellent and I would definitely recommend to anyone.
- Miss Walker
- 2 Reviews
SATISFIED CUSTOMER
I am very pleased with my item of furniture - excellent quality. Ordering was easy and delivery efficient. I would be happy to buy from Pine Solutions again.
- Ali Hill
- 1 Review
Fast and great value
Pinesolutions always have amazing deals and great sturdy furniture. Its the first place we look when we need furniture.
- Mell Craddock
- 1 Review
excellent product and excellent communications
Really nice quality pine furniture. Loved the handles and the fact well packaged and almost fully assembled. Makes bedroom look really homely and tasteful.
- Philip Doris
- 1 Review
Pine solutions are the solution
Product was exactly as described by the web site. Build quality was good and fast (undamaged) delivery. We will definitely use this company again.
Philip
- May Campbell
- 1 Review
Great shopping experience!
I am so happy with my purchase and the service i received was excellent.
The delivery team telephoned to tell me they would arrive in 30 minutes well within the pre arranged delivery time slot. They were very conscientious in their work, protected my home walls etc.. when carrying the boxes upstairs to the room. I had the wardrobe assembled by the team, and they ensured my room floor was protected and made sure the venetian blinds were secure from damage of the open window. They removed all cardboard rubbish and left the place immaculate. i would certainly shop again with PineSolutions.
- Mr Dennis Hibbert
- 9 Reviews
Easy to navigate website, lots of choice, good images
I have purchased furniture from Pine Solutions on two previous occasions. The furniture was of the high quality expected. Communication with the company excellent and the delivery staff could not have been more helpful.
- Nicholas
- 2 Reviews
Great Service, But........
Site is easy to use and all the products look of good quality. The chest of drawers that I bought was brilliant value.
However, I would say do NOT be tempted into the "Pay over 3 months" as it was only on nearly completing the form to do so that I discovered it is financed by Wonga who with all the bad press about pay day loans I would not go near with a barge pole. I therefore decided to make the payment in full.
- Gill Elkins
- Clacton-on-Sea, GB
- 1 Review
Never Late
The table I ordered was out of stock and was told it would be available on 3rd May - when did it get delivered - 30th April. Well done for not raising my expectations and thanks to your customer services who when I rang could not have been more helpful.
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PineSolutions.co.uk
Free Delivery
Enjoy free standard delivery on all UK orders, across all our ranges.
Next Day Delivery Available
Enjoy your furniture sooner with our convenient next day delivery option.
We Won't Be Beaten On Price!
Our Price Match Promise means if you find the same product being sold for a lower price by an online retailer, we will match the price!
Our Mission...
Our mission is to bring you great quality furniture and unbeatable value for money. Our outstanding customer service, high stock availability and short delivery times means we serve more customers than any other online furniture retailer in the UK.
Visit PineSolutions
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NR1 1RB Norwich
United Kingdom
Category
PineSolutions is ranked 11 out of 77 in the category Bedroom
PineSolutions is ranked 19 out of 106 in the category Categories Home & Garden Furniture
PineSolutions is ranked 11 out of 33 in the category Living Room
PineSolutions is ranked 6 out of 21 in the category Office Furniture
