Just placed my order so can't comment on whole process. Lovely designed furniture at good price But delivery info misleading. It's £14.99 and not 'free' if you want it inside your house.
No problems with my purchase of a wardrobe and bedside cabinets delivered on separate days. Had to split the initial order to get the wardrobes delivered earlier but this was no problem and Pine were very accommodating, definitely recommend them to others.
I ordered from easy web site . Delivery was speedy and product lived up to expectations.
hi this is the no. 1 site to shop on line just go for it simple and fast to get on buying on line.
a spot on telephone answering person so very friendly to help .
..... when you get it all at Pinesolutions. The product (Rustic Corner Computer Desk) looks superb and just would be the finishing touch to my tudor (oak beamed) study. If it works with the fittings that I currently have in place, I'll be after another to match and 'mirror' the room...! Watch this space..!
I found ordering my furniture very easy, I was able to opt out of the club offers easily and did not have to sign up to become a member, as I only wanted to make a one off purchase. Delivery options are great, I received free delivery, and I chose the exact day I wanted my furniture delivered, which isn't something that is usually offered and very handy when working full time!
We wanted a consul table to be positioned between two reclining chairs in our garden room and to fit the space limitations. Having measured the required length, height and width I searched online and was delighted that Pine Solutions had the very item to almost the exact dimensions. A quick telephone call and within minutes everything was concluded and the table was received within the allotted time. The assembling, which I can honestly say only involved attaching the legs with the supplied Alan Key, took only a few minutes and our garden room looks even better as the table is the exact match to a previously purchased sideboard by the same company.
This was my second purchase from Pine Solutions. I was looking for a specific type of display cupboard so had to telephone to check the type of shelving, which was not clear on the description. A friendly person answered my question straight away, no problem. Ordered on line and delivered on time. Good service, thank you.
Found exactly what I was looking for, a piece of useful, stylish and well made furniture that I can keep for years and will attractively disguise the abundance of footwear cluttering up my hallway and porch!!!
Hi all I recently shared there reward code with friends and family using the share with facebook and twitter button tuey have said its a mistake with the rewards I had 90 pound 4 20 pound rewards and 10 for a picture review denied that theres a share button altho I sent pictures and also denied the money for picture reviews what a joke of a company my mother even used the code so I would have 20 pounds and they refuse to pay it out please watch out for this as i have heard alot of this happening x
having never dealt with you before, I was pleased with the smoothness of the ordering process and the fact that your delivery is free, not many firms would offer that. Should we require any bedroom furniture in the future we not would not hesitate in checking your web site. Thank you.
I ordered 3 sideboards dresser table and chairs some years ago. No problems putting it together. I am now ordering another oak table so that speaks for itself. Good company to deal with...I needed an extra door part spoke to them and they sent it with no extra cost. The sign of a good company is when anything goes wrong and they can put it right not just when it all goes well. Would defiantly recommend them.
I bought this furniture a few weeks ago and had a fantastic customer service experience the website was easy to navigate delivery arrived exactly when promised no hitches whatsoever would definitely use this company again.
I found the website really easy to use with a good choice of designs. Saved so much time not having to shop around. Delivery was excellent with all furniture put into place for me and all boxes etc removed.
Surprisingly spacious and a very useful and attractive piece of furniture to adorn any room, I'd recommend these to anyone who needs pine trunks to store their stuff! I bought 2 - one is full of pictures and photo albums - the other full of bits and pieces which make up my life! They fit in well with other furniture and look good.
I was buying furniture for a holiday let, so getting a choice of arrival day was useful, as was the offer of assembling the item for a small fee. I was glad to have done when it took 45 minutes, plus all the packaging was taken away.
Communication pre the arrival was good, and a call with a slot, then another call to say they were half an hour away meant no hanging around so was overall very pleased with the smooth running of the purchase from start to finish.
Had to wait for product a number of weeks but had emails updating me of the situation quite regularly. Website was easy to use.
I have to admit that each time I have used pinesolutions there has been minor faults with the products supplied but the way I look at it is that the furniture is inexpensive and to some extent you get what you pay for. You can't expect expert carpentry at those prices. What is important is that the company has always dealt efficiently and politely with any issues that I have had and always offered a replacement or discount if I didn't wish to return the product. All the furniture I have looks attractive and is perfect for the use allocated to it and it didn't cost the earth. I would happily recommend PineSolutions.
I'm really pleased with my purchase from Pine Solutions. The single bed frames that I bought were nice and sturdy and looked good with m,y other furnature. The customer services were excellent and I would definitely recommend to anyone.
I am so happy with my purchase and the service i received was excellent.
The delivery team telephoned to tell me they would arrive in 30 minutes well within the pre arranged delivery time slot. They were very conscientious in their work, protected my home walls etc.. when carrying the boxes upstairs to the room. I had the wardrobe assembled by the team, and they ensured my room floor was protected and made sure the venetian blinds were secure from damage of the open window. They removed all cardboard rubbish and left the place immaculate. i would certainly shop again with PineSolutions.
I have purchased furniture from Pine Solutions on two previous occasions. The furniture was of the high quality expected. Communication with the company excellent and the delivery staff could not have been more helpful.
Site is easy to use and all the products look of good quality. The chest of drawers that I bought was brilliant value.
However, I would say do NOT be tempted into the "Pay over 3 months" as it was only on nearly completing the form to do so that I discovered it is financed by Wonga who with all the bad press about pay day loans I would not go near with a barge pole. I therefore decided to make the payment in full.
The table I ordered was out of stock and was told it would be available on 3rd May - when did it get delivered - 30th April. Well done for not raising my expectations and thanks to your customer services who when I rang could not have been more helpful.
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