Pixmania reviewed by

London, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ordered Logitech Remote Not Sent! Still waiting after one month!!

I ordered a logitech remote from pixmaina on 22/11/12 and I soon received an email saying that the order had been received and I would receive my item in about 5 days...

Guess what? Its the 4/1/13 and still no sign of it! No email of apology for delay and no refund; nothing!

I rung customer services to complain about my experience with them about two weeks ago and they said they would get beck to me within five days about what went wrong. What reply did I receive? None.

This is the first time I have ordered from the internet and not received the item I ordered! Very disappointing pixmaina...
2
Blase Barany and kotfilemon found this review useful
    Pixmania
    TrustScore 4.4 / 10
    885 Reviews

    Reply from Pixmania

    Hello,
    Thank you for your review.
    I am sorry if you have not received your Logitech remote and if you have not been contacted by our customer services.
    We strive to ensure an efficient delivery service and keep our customers updated at all times on their orders progression.
    I invite you to contact me on emma@pixmania.com with your order details so that I may investigate into the reasons why you have not received your parcel and make sure that you receive it without further delay.
    Kind Regards
    Emma
    Pixmania Mediator
    Comment (?)