Wished i had read these reviews sooner!!!
found useful by 5 people
I ordered a fridge that wasn't in stock anywhere else, black Beko tall fridge to be precise. Pixmania claimed that i'd get it within 10 days so i ordered and paid. We didnt receive any acknowledgment of the order and without a number its impossible to get into the tracking system.When i discovered that they had taken the money from my card i sent two emails to the company. They ignored them. I then posted a negative remark on their facebook page, and that got a response from Emma, customer care. She told me the fridge wouldnt be in stock for another 3 weeks and if i wanted my money back i could have it or wait for the delivery. As i had contacted Beko direct myself and found out that they didnt really know when they would have these fridges i told her i wanted my money back. As they had got my money for no good reason i also expected some form of interest payment.Also to add insult to injury they are STILL advertising the fridge with a 10 day lead time. They are liars!! How can a company be allowed to do that? I havnt heard from them since, i did expect an immediate apology but obviously they have so many other unhappy customers i have to get in the queue. Don't be a mug like me, don't buy from this company