Have ordered many things from Pixmania over the years and it has always been the best price and fast delivery. I always check their website when buying electronics. Last order was an LG soundbar and it was EUR20 cheaper than everywhere else I checked
I had never heard of Pixmania before and was worried that it wasn't a legit place to buy a TV, but because Amazon wouldn't ship the TV I wanted to buy to Ireland, I decided to give Pixmania a try.
I'm very pleased with my purchase. The TV arrived within the estimated delivery time and was in perfect condition. I was able to use a discount code during the online payment process, so I ended up paying less for the TV than I would have at most other places.
Order placed 10 days ago but nothing arrived so far. I've been contacting customer service several times but so far my case hasn't been resolved, I can't cancel my order or get refund for my LCD 3D TV. I turned red when lady from customer service asked me to sign Sworn Statement that I hadn't received my item. PIXMANIA GIVE ME MY MONEY BACK !!!!
I ordered a set of speakers and they didn't arrive. These things happen with postal services and I don't blame Pixamania for this. What I did find, however was a poor uncaring customer service department. I've asked for a refund, but really, based on the experiences I've had thus far, I'm not holding out much hope.
Hi bought a Blaupunkt TV from pixmania site,,delivered on time ,well packed,,Adopter wasn't supplied as stated with purchase but when I e-mailed customer services it was delivered few days later sent 2 for inconvenience,,all in all very happy with TV and with service,,will use them again ,,I had read some bad reviews about them ,,but in my experience I have trust in their site and their service,,keep up great products and price,,Thanks Jim
The website is designed in a very user-friendly way. You can easily find a product you are looking for & place the order. The discribtions are very helpful to decide on the purchase. One issue is the contact with customer service.I qeried about the item I have bought which has not been delivered yet and received no response till today. the major issue, however, is the fact that my itme has not been delivered yet ... All in all, I'm not happy about the service I have received.
First time I ordered I was very pleased, as the item was delivered on time and I had no complaints whatsoever, but on my current order I'm still waiting for my order, and the customer service tells me they opened an investigation...why is there no way of contacting the carrier on a faster notice and find out the issue in a matter of hours rather than weeks?
I can't really give a review of the product in itself as I still haven't received it. I know it's not pixmania's fault but seriously think about changing carrier. some unknown number tried and call me on Tuesday at 11am so of course I was at work and couldn't answer and I guess it was them but as they didn't leave a message or sent me any text I'm not too sure. my biggest regret is the total lack of communication, you cannot even contact the carrier straight away u need to call pixmania's customer service which is not even open on the weekend... not the best first experience!
The item I ordered arrived as promised in even less time than stipulated on the website which was a major plus point. However, I was very disappointed that no plug adapter was included with the purchase. It arrived with a 2 prong plug which doesn't work in Irish or British sockets. Its a small gripe, but still matters.
I ordered an external hard drive for storing files at home, as well as some flash drives for college. They're from a good brand and Pixmania's price was about a third of what I could find in major chains. It arrived quickly without any difficulty and I would definitely recommend Pixmania.