Easy to use, great quality and on time deliveries

We have ordered 3 photo albums from pixum and they have consistently delivered a high quality photo album which has exceeded our expections. The photo album software is easy to use, although it can be improved in a few areas of editing functionality. Overall we would and have recommended pixum to friends who want a high quality and reliable photo album solution.

photobooks

my first photobook was a bit of a disaster, the pictures came out dark and under exposed. Pixum, after a couple of weeks and a few emails, refunded all my money. I was left dissappointed with the album but satisfied with the customer services. As all my normal pictures are great with pixum, last week I took up their 2 for 1 offer with their new photo paper book. Delivered in about 1 week with DHL which was a pleasant suprise as I was dreading the postal stikes causing a delay. The albums were excellent, good quality thick paper with a satin sheen effect. The pictures where exactly as I had designed. My only warning would be to be careful about picture brightness. I inceased the brightness tone of my pictures so that they were as bright as the backgrounds which are supplied in the software and those came out fantastic. The odd picture which I missed was a little on the dark side but perfectly viewable unlike my very first album. So, all in all, very happy and glad I went with pixum. This album as almost as good as the £300 coffee table wedding album i saw recently. Pixum, if you are ready this, how about a brightness indicator in the software like the pixal quality one.

Kit t

05 November 2009

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Hi Kit, Thanks for the review! One general tip (maybe you are aware of it, but also for other users): if you have edited your photos before creating your photo book, please make sure the DPO for that image is turned off. Our automatic correction otherwise might cause unwanted darkness or colour deviation in your pictures. If your pictures have not been edited in advance, you can leave this feature turned on. You can change the brightness of your images within the EasyBook software. Simply click on the chosen image, and then click on the drop-down-button on the right in the navigation bar above your image. There you can select the last option "Edit image". Once you click on that, you can add effects, crop your image, change the brightness, hue and remove red eyes. We hope this information has been helpful. Please don't hesitate to contact us directly at order@pixum.com if you have any more questions. Best regards, Felicia Heres Country Project Manager UK Follow me on twitter.com/pixum_couk Be my friend on myspace.com/pixum And visit our blog on blog.pixum.co.uk Pixum - Get the best from your photos! ---------------------------------------------------------------------- Pixum is a registered trademark of Diginet GmbH & Co. KG - Vorgebirgstraße 338 - DE-50969 Cologne Fon: +49(221)650040-12 - Fax: +49(221)650040-99 Commercial Register Cologne, HRA 25531 Tax-ID: DE-209867661 Liable Partner: Diginet Management GmbH, Comm.Reg. Munich, HRB 169221 Managing Director: Daniel Attallah, Michael Ziegert ------------------------------------------------------- www.pixum.com - at .be .ch .co.uk .de .dk .es .eu .fr nl .no .pl ...

Very good products and customer service

I've used Pixum quite a few times and had no problem with them.

Last order was a Phot Book I wanted as present. Photos were nearly all old B&W's scans and I was over the moon with the results.

The software is great, although I found the text a bit fiddly. But definately worth a few practice runs before you do the final version.

photobook

very pleased with my photobook ,ordered on Saturday last week Pixum e-mailed at all stages so I knew where my order was and it arrived Thursday luchtime. No hesitation in recommending this product to anyone.

Pixum photo book - very pleased

The only thing which prevented this product getting 5* is that the delivery time quoted was exceeded.
Hints for users of the photobook software - take your time to get to know it well and don't be frightened to start over to get exactly what you want. Don't try and put too many pictures on 1 page.
Be careful with the image masks as some of them are a bit severe.
I'd improve the software by allowing pages to be reordered.

fab customer services

this company is very helpful an very speedy with their customer service replys, my package went missing due to the recent royal mail strike, pixum customers services were speedy with their replys an very helpful. Would recomend to all as their goods are top quality, i used them to make a photo book for a test run before i use them to do my wedding photos, i will def be going back to them

Absolutely fantastic - hardback panoramic Photobook of wedding was perfect!

Firstly, the Pixum photobook software is an absolute delight to use! It is very easy to do exacltly what you want and get professional & artistic results. The standard templates are really useful, the assistant is great. I can't recommend it enough! I created a gorgeous hard back panoramic book as a wedding present. It came back exactly as I had designed it. I ordered it on Sunday and received it back on Friday morning. I am so relieved it came back as stunning as it did. HIGHLY RECOMMENDED AND NOT A SINGLE PROBLEM! THANK YOU!

A highly professional and speedy service!

Having surfed around for somewhere to print off 100s of photos, I came across Pixum and was delighted with their service! It was SO easy to upload photos from my desktop, unlike some other websites! The delivery was speedy, the cost reasonable and the customer service facility gave a fast response. Thanks Pixum, you made a complicated job easy.

Mrs F Stevens

Excellent

I have used various company’s for my photo book printing and have never been fully satisfied with the quality until now.
The photo book I ordered was fantastic the quality and colour retention was first class.
Everything from the easy and highly functional creation software to the delivery was perfect.
I could not recommend PIXUM enough.

Thanks

amazing service and dedication to quality

i have had problems with some other photo printing sites, and have asked pixum for some sample prints (which many other companies were reluctant to do). pixum even gave me free shipping on those samples.

i had requested samples of the same file to pixum and some other competitor company P. the quality surpasses comparison to the competitor and i have decided to go with pixum for all my other prints. thank you so much for your kind support and i look forward to receiving my next batch!

very fast service response too. i'm now trying to get my money back for the initial prints with competitor P....it's such an ordeal

Excellent Service

Brilliant! The contact with Pixum was second to none. I was emailed and asked if I would change the original size that I ordered owing to it becoming blurred. Would not hesitate to use again, in fact I will only use this company in the future.

Good quality - good service

First time I was not at home but DHL sent the photo to an alternative address without any extra costs. Quality of the photo was outstanding. Packaging of high quality, too.

Thanks a lot.
Yvonne

Pixum Easybook

Recently I have ordered an Easybook. I received it in a very short time. It is really beautiful and I recommend customers to use this company. Furthermore I found their customer service excellent. Good Products, efficient and good customer service. Keep it up!

Audrey Ghigo

Fabulous product

I was completely blown away by the quality of the product I ordered - it's far far better than I expected - I ordered an Easybook and am going to get another one to commemorate my granddaughter's first birthday. It was fun and easy to create the book as well.

Rose

Wonderful!

What amazing service! My photos arrived this morning & I'm delighted with the results. The 40 4x6 images are scanned old & degraded photos & slides that required many hours of work to restore. I can't believe how good they look!

fantastic service

I ordered photos on Sunday and they arrived on Tuesday. The quality of the prints was outstanding. I have since ordered more photos and the service and quality once again was great

Avoid at all costs

Absolutely dire. My girlfriend tried to order a picture book weeks before the Christmas deadline. They failed to meet deadline and wouldn't change delivery address so that she could get the potential gift delivered to home address.
When it did arrive (in January) there was no cover. In return for their incompetence, they offered a whole 20% refund. That was after numerous e-mails to their god-awful customer service department and after sending proof vis photograph of the piece of turd they had created.

04 March 2009

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Hello,

We can assure that we usually deal with our complaints in a very professional way always compensating our customers for the lost time and effort.

Please let me have the order number and I will look into it.
Feel free to send an email to: order@pixum.com and mention in the subject of your email:
"For Felicia Heres"

This email will then automatically end up in my e-mail in-box and I will contact you as soon as possible.

Best regards,

Felicia Heres
Country Management UK
Pixum - Get the best from your photos!
----------------------------------------------------------------------
Pixum is a registered trademark of
Diginet GmbH & Co. KG - Vorgebirgstraße 338 - DE-50969 Cologne
Fon: +49(221)650040-12 - Fax: +49(221)650040-99
Commercial Register Cologne, HRA 25531
Tax-ID: DE-209867661
Liable Partner: Diginet Management GmbH,
Comm.Reg. Munich, HRB 169221
Managing Director: Daniel Attallah, Michael Ziegert
-------------------------------------------------------
www.pixum.com - at .be .ch .co.uk .de .dk .es .eu .fr nl .no .pl ...

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