Quick service and great product
You will not regret ordering form this company-lovely range of products, beautifully made and superb. speedy service. My tea towels are gorgeous-yes , I know tea towels can seem a little prosaic, but these are truly lovely!
Haven't got the order because I only placed it on Saturday but I've had ample communication to let me know where it is. Good website and the only one I could find that did these food colours (baby pink and baby blue). :-)
First time I have used Planet Bake and I am very impressed came across it my chance and so glad I did. Very fast postage everything in the package I ordered perfect condition. Steph from Planet Bake rang me to say the cupcake cases I ordered were not in stock and should they send an alternative? To be honest I wouldn't have noticed the difference!! I will be using Planet Bake for all my baking supplies in the future and I will highly recommend.
I ordered some bits and pieces for my teenage daughter as she has just discovered how to make cake-pops. She doesn't have a lot of patience, so it was important that the order arrived quickly. It did. Much appreciated. The first of many orders I'm sure.
Used this new planet for the first time last week, was so impressed just had to tell you. It was so easy to register and place an order, and the order was here before I knew it.
The star sprinkles I ordered looked bright and colourful in the pictures but when received were dull. Would not have brought had I realised just how dull they were. The candy melts were received with only 3 days left until their sell by date and cracked when I used them so had to go and get some more.
On the plus side the order arrived in a couple of days. It just wasn't fit for purpose.
Could not believe how utterly delighted I was with the cake decorations I ordered. They were everything and more when I received them. I will definitely be a returning customer. Again and again and again.........
Service and delivery were exceptional - unfortunately some of my 3d chicks had broken in transit - called to explain and replacements ordered and sent immediately - what fab service - will definitely shop here again
100% service, product, postage. Everything excellent. Very happy with it. Thanks
This was my first order with Planetbake. As one of the items I ordered was out of stock someone from planetbake contacted me and she was most pleasant. She asked me if she could send an alternative and I accepted this as I needed the items quickly for a charity cupcake sale as part of our Easter raffle in college. The goods did arrive on time but unfortunately the substituted items were all but 3 totally broken. It would have cost me more to return the items than they originally cost so I have not bothered to return them. I will however use the company again as the other items were excellent.
Great product, it was hard finding cake cases with piurple butterfies and without being too big, these are a perfect size inbetween the big and small, fast delivery and well protected so not crushed on delivery. No problems with service from plantbake, in fact found first set so good, ordered another 50 cases.
Let me show you the beautiful edible butterflies I have just received from Planet Bake Ltd. they are so beautiful they will look great the cup cakes I am making for my Breast Cancer Charity. I can recomend Planet Bake they were very promt with delivery and the butterflies arrived in one piece.
I ordered a week ago, paid for a 2 day service, still haven't got my goods. Chose this company for the service but now my occasion has passed. I have emailed and got no reply. It's impossible to get through on the phone.
What now ?
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