Play Asia reviews

Play Asia reviews

Good
8.4
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
119 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Best Customer Service

One of the best customer service by far. They will reply your enquiries very quickly. They are also helpful and polite. They also have weekly sales that are also excellent, and the sales also contain highly-rated games like Monster Hunter Ultimate 3 for Wii U.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

GREAT!!!!! Great prices and customer care.

I like that play-asia has great prices much cheaper than any place else. Had a few problems with shipment times it took much longer than expected, but none the less the item came in perfect condition exactly as described. I would recommend play-asia to all especially if buying xbox games.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

PLAY-ASIA? what else?

nothing to say because all was perfect from the website to my home with my games.

so really " what else ??"
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

O Play-asia foi muito prestativa em me ajudar na troca de um pedido

Eu comprei um produto da play-asia mais tive o azar de já te acabado, mais mesmo assim a suporte Jujelyn me ajudo sendo muito prestativo e trocando meu produto por outro que eu também queria por isso eu agradeço a atenção de vocês PLAY-ASIA

Obrigado
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Reliable service at very reasonable prices.

I have been using Play-Asia for many years to import region-free Asian games to the UK. I have always used economy unregistered post as the games were not too expensive, and have had no problems. The games normally take about 2 to 4 weeks to arrive, so you have to be patient, and it can be a bit stressful if one takes a bit longer than normal. You can always pay extra for faster more secure shipping if needed.

I am very glad of the service companies like Play-Asia provide, as otherwise I would miss out on many games that never get a western release.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Trustworthy

I have been using Play-Asia.for 4 years and I have no plan to stop using it.
The pricing of the product is very good.
The customer service is trustworthy. I had a problem with the product once and Play-Asia quickly rectified it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent Customer Service

Amazing selection and great prices. The customer service is also excellent. I received replies to all my questions almost instantly. Currently got 3 pre orders and hope the excellent service continues.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great place to find and buy almost anything gaming! and more!

Ive been looking for a place that ships games to where I for a while, trust me it is hard to find! FINALLY found Play-Asia through a friend, and I've been a member since. Sure, some games are a bit over priced, but where I am, a normal PS3 game set me back a wallet burning 100USD, 1 GAME!! so yeah!! I won't complain! I am happy with their prices, PLUS they have games for different regions! HUGE plus for me! Also the Availability of Limited Editions and Pre-Orders? Which I can't get here! another plus! Lastly, THESE GUYS KNOW HOW TO KEEP A CUSTOMER HAPPY!!! From swift Helpful "Help" mail responses, to really helpful Customer Care Reps, and Re-Shipping Policy for lost items (Which I Experienced), Its all there!!
I RECOMMEND PLAY-ASIA TO ALL GAMERS+COLLECTORS IN THIS REGION!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Perfect service so far although the prices are sometimes marked up a bit too much

No other online retailer nor brick and mortar retailer can match the variety of stock that Play-Asia carries, been a customer of theirs for over 10 years and they have never let me down.

However, having lived in Hong Kong for 5+ years the same product you can buy in WanChai or Shum Shui Po is sometimes marked up to 80% on its usual street price.

If you have no other way of getting what you want, I guess you have to pay for it!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Does not dissapoint long time customer

I've been buy games from Play-Asia for a few years now and has not been disappoint by their service, apart from the fact that my city is a long away from theirs mean it takes a while for the goods to arrive, naturally.

The last purchase I did there, I waited for a month before contacting them and they sorted the issue for me real quick.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great customer service

I put in a purchase order for a game online and unwisely selected the option for normal mail (without any tracking number). A number of weeks went by and there still wasn't any sight of the game arriving in the mailbox. I dropped a mail to playasia and Emma very quickly reverted on my query. Though she did make it very clear that as there was no tracking number, it was hard for her to confirm why the game had yet to reach me, never once was I made to feel like it was my fault for selecting normal mail. She helped check if the delivery address was corrected and also very kindly addressed my worries and queries.The game did ultimately arrive a few days later (probably was stuck in the local mail office) but the way she handled the situation made me feel like a valued customer. Thanks Emma!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The great service of Play Asia

I tried Play Asia a couple of weeks ago and I tried shipping from them the first time. The product I ordered was delayed because of restocking but when I addressed my concern to Play Asia their customer service are very responsive and accommodating. I just received my order this morning and the package was in good condition. My advice to other people doubting Play Asia just give them a chance and trust my word their service is great. I will definitely order from them again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

fine, fair n fast

no doubt play-asia is the finest online store in southeast asia with great services and variety of choices which just simply keep their customers coming back for more.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

satisfied

very happy with the customer service of play Asia and how quick they are to respond to my messages
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great shopping site

This site is really great. It has so many itmes to buy i cant decide. Unfotunately i'm not one of those rich people who can buy anything anytime. The shipping time its reasonable considiring my home that is really far from there. If you want something to import, you should use this shopping site.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

great service so long as you don't use airmail.

My only gripe with playasia is how frustratingly inconsistent the airmail can be. I've used airmail before from other sites but playasia's airmail service is by far the most unreliable. These are things they warn you about like no tracking number. If you don't mind dishing out an extra $12 for a more reliable shipping, then it's not really a problem.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good communication

I pre-ordered a game with the company, and they shipped the game out the day it was release.
Although I received the game much later than I expected (it took more than one and a half month), the vendor kept close communication with me, the emails were replied with a day.
Will certainly do business with the vendor again, only I will pay extra to get the tracking number.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good service and good packaging

Customer service response is a bit slow (usually 1-2 days before getting a response). However they're patient and willing to help.
Item was well packaged.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A great online shop

I have transacted twice with play-asia.com and I didn't had any problems on their part. Very helpful, accommodating and trustworthy.

What's best with them is that their items are updated regularly and always have a good picture for reference purposes unike other sites out there that just sell items without picture..

Truly recommended!

Play Asia Details

About this company

On-line shopping for the latest in Japanese, Hong Kong and Asian Video Games & Accessories, Movies & Videos, Music and Toys & Gadets. Look inside, there's something for everyone!

Visit Play Asia

Category

Play Asia is ranked 25 out of 85 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.