Play.com reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ain't what they used to be...

I used to use Play for CDs and DVDs on a regular basis a few years back (2006-onwards) but have stopped for the following reasons:

1. They are (90% of the time) no longer cheaper than Amazon.

2. Once I ordered 3 items and 2 of them were *completely* wrong when they arrived.

3. I ordered a Belkin USB cable which sat on the "waiting" status for 2 weeks. I cancelled, got it for half the price on Amazon and they got it to me 2 days after ordering (with their free "Super Saver" delivery that is estimated to take a few days)

On a plus point the website is simply designed...(but just hope to God you don't have a problem with your order, as it's difficult to file a complaint - they like it that way obviously).

In summary, the whole point of Play (ie free delivery, reasonably priced) has been ruined by rubbish customer service. If you can't find it cheaper elsewhere, then go for it. Otherwise, Amazon is a significantly more professional company....(hint hint)

Peace!
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