Pleasance and Harper reviews

Pleasance and Harper reviews

Excellent
9.3
from 0 - 10
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59 Trustpilot review(s)
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Reviews

About

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Review by confirmed purchaser

Outstanding from start to finish

It's a great experience to buy a watch and a day which should be enjoyed.

Unfortunately I couldn't visit the shop to enjoy the experience but I thoroughly enjoyed buying the watch. The guys looked after me impeccably and without doubt recommended Pleasance & Harper to everyone.
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Review by confirmed purchaser

Perfection!

High quality! Definitely recommend the standard of this website!
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Quality products

Perfect quality products. Nice packages and fast delivery. I am very impressed and i'll recommend to all my friends. It is great for gifts. Thanks.
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Review by confirmed purchaser

Excellent service, prompt delivery very competative.

I searched the Internet high and low and found the most competative price was pleasance and Harper. I ordered a tag watch online on Monday afternoon and it arrived Wednesday lunch time. very pleased all round.
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Review by confirmed purchaser

Great!!!!

Great watch. Great Price. Great service......
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Review by confirmed purchaser

Excellent

I was not able to get what I ordered but the Customer Service was excellent.
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Review by confirmed purchaser

Nothing is too much trouble!

What a brilliant company - have phoned several times for assistance on description of the items I was hoping to purchase. They could not have been more helpful - even as far as getting the prospective items to measure sizes for me!
I can't speak highly enough of their customer service. Will hopefully be using again in the future!
Pleasance & Harper

Reply from Pleasance & Harper

Hello Patricia, thank you for your recent review. It was a pleasure to assist you. Please do not hesitate to contact us if you need any further assistance.

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Review by confirmed purchaser

fantastic watch delivered next day what more could you want

Would recommend to anyone 100% genuine watch at rock bottom price. Super fast delivery as well. Would highly recommend
Pleasance & Harper

Reply from Pleasance & Harper

Hello James, thank you for your recent review. We are delighted you are happy with our service and look forward to helping you in the future.

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Review by confirmed purchaser

Amazing service...very helpful

Very prompt service and extremely helpful. Took VAT off without question as I live in Guernsey and we don't pay it. Wrapping is great as family can't imagine what it could be. Would definitely use this company again
Pleasance & Harper

Reply from Pleasance & Harper

Hello Maria, thank you for your kind words. We're glad we could help you with excluding the VAT. Please feel free to contact us for any future interests.

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Review by confirmed purchaser

Very impressed!

I ordered and paid for a Seiko watch online, but quickly received an email telling me the last one had been sold that day and they were expecting a delivery either on the following day or the Monday and that it would be dispatched as soon as it came in. I requested notification of the dispatch date. The following day I received another email advising me that the watch was on its way, and, hey presto, it duly arrived!
Really good customer service. Thank you!
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Review by confirmed purchaser

Fast service, but did not refund postage for item that did not match description

I bought this item here:
http://www.pleasanceandharper.co.uk/jewellery/links-of-london/sweetie-drops-bracelet-1640.php

When I looked at the photo the "Drops" appeared darker than the bracelet and contrasted well with the silver; however when it arrived it was completely silver and rather bland. I returned it explaining that it did not appear as it was shown and that the image was at least somewhat misrepresentative, and that I was returning it by next day delivery at a cost of £6.90. They refunded me promptly for the bracelet, but not for the postage. So all-in-all I had to pay £8.25 for their delivery and £6.90 for the return of an item that I did not want.
Pleasance & Harper

Reply from Pleasance & Harper

Dear Kieran,

Thank you for your recent review.

The Links of London Sweetie Drop Bracelet is made from sterling silver which is written on the product description. The Darker appearance in the image is a reflection within the image. Our Links of London images are supplied by Links of London themselves and are taken by professional photographers.

I'm sorry the bracelet didn't meet you expectation but as I'm sure you can imagine a picture can differ slightly to having the item in your hands.

We are always happy to refund postage for any item that may be faulty or does not match the product description.
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Review by confirmed purchaser

Excellent service...thank you

Very good all round service.
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Review by confirmed purchaser

speedy delivery and great communication. would definitely use again

My ordered item arrived promptly amd I was kept informed by very helpful staff. O would have no hesitation in using this company again.
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Review by confirmed purchaser

Delighted with service and value

The cheapest price for the watch I wanted. I was unsure initially as it was so reasonable but the service and communication was excellent. Highly recommended.
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Review by confirmed purchaser

A faat and efficient service

I contacted Pleasance and Harper asking for some information prior to buying my Ball Ohio watch the information was duly returned the same evening. I purchased the watch on a Sunday evening I expected to see a dispatch email on monday. Also asked for
the braclet to be sized. I belive all that happened. The Watch arrived Tusday morning absolutly stunning
The watch fit my wrist to perfection however a litle tight getting it over my hand. I have searched the box for the spare links none found. Pleasance and Harper have ordered a couple of Bracelet Links for me apparently Ball will send two links extra free of charge .
I must say that the watch came well protected. I would recommend this company they just need to get the minor detailing correct. However they are really helpful.
David Wenster
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Review by confirmed purchaser

perfect item, as described fast delivery and cheaper than elsewhere.

It's an easy to navigate site with cheaper prices than others.
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Review by confirmed purchaser

Excellent service all round

It is very refreshing in this day and age to deal with an internet company who excel in their commitment to ensure complete customer satisfaction. I simply cannot fault the professional way they dealt with my order and ensured that I received the ordered goods exactly as specified.
We'll done, and I wish that there were more companies who would follow their code of conduct.
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Review by confirmed purchaser

Brilliant company

Would definitely use again. Delivery was correct and on time.
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Review by confirmed purchaser

WHAT EVERY PURCHASE SHOULD BE LIKE !

Came across this website by accident ! couldn't believe the prices and more to the point the special offers.......thought too good to be true but took a gamble paid by credit card as giving me some security should things go wrong! .......no need to worry , great communications, smooth transaction, fast delivery, very well packaged.
I WILL BE BACK TO PURCHASE MORE

Pleasance & Harper Details

FREE DELIVERY

We offer free special delivery across the whole of the UK

0% INTEREST FREE AVAILABLE

0% Interest available on sales over £300. We also offer our customers the opportunity of paying by installments on all watches & jewellery that are for sale on our website above £300. We offer a selection of competitive interest rates and deposit amounts.

About this company

Visit Pleasance and Harper

Contact information

Call us on: 01432 350600
We live here: 54 Broad Street
HR4 9AB Hereford
United Kingdom

Category

Pleasance and Harper is ranked 36 out of 89 in the category

Pleasance and Harper is ranked 23 out of 48 in the category Watches

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