Plot-IT reviews

Plot-IT reviews

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Review by confirmed purchaser

Professional Amateurs!!

The website is easy to use, clear concise and easy to the final completion and payment. The delivery service is very good.

Sadly, the level of some stock lines are very poor with no indication at point source on the website of stock level to the customer. The last three orders I have placed have all resulted with at least one item 'on back-order'. This is very frustrating as a buyer.

At the point of sale on the website there should be an indication of stock levels so I can decide whether or not to delete a particular item and source elsewhere. My cash has been paid over, you have been paid upfront for the goods that I now own but have to wait for. And each time this has happened, not once have Plot-it ever contacted us first to advise us of the situation, we have had to make contact to find out what the situation is regarding completion of order. I expect the goods I have ordered to be delivered on time, all together after I have paid my money!!

The delivery note is incomplete with lack of descriptive shortfalls and this is the method Plot-it use to notify of shortfalls on delivery of goods - NOT good enough!!

I hope this information is taken on board and I hope to see a future order delivered in full to restore my confidence to purchase from Plot-it again!!
plot-it.co.uk

Reply from plot-it.co.uk

We apologise for a lack of communication on our part & some out of stock items that we don't hold, these appear to be predominantly Rotring Technical Pens and these items have now been updated to show their stock status as being 2-3 days and 7-10 days.

I do note that you have ordered from us on 17 occasions from 2012, it appears there have been 5 occasions when very specific items have been out of stock such as pens & ink but for the most part wide-format paper and inks have been delivered on an express service & any other items were delivered a few days later on back order, we have emailed you an alternative list of items that would meet your requirements that are always in stock along with an apology for the lack of communication from us which is clearly the biggest issue. We do not rule out removal of technical pens from the site, it is our intention to offer customers like yourself whom use CAD and manually draft a one stop shop and although we stock almost £1 million in inventory it is unfortunate that we can not stock some very specific items.
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Review by confirmed purchaser

Hassle Free Order and Delivery - Quality Items

Quality items, as described, friendly telephone team, quick delivery...what's not to love.
Also, cheaper than other suppliers I found.
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Review by confirmed purchaser

Excellent, fast efficient service

I was extremely pleased with the speed of delivery and ease with which the whole process has worked.
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Review by confirmed purchaser

Excellent service - fast - reliable - great price

ordered online with easy to use website, lots of payment options. someone on the phone if there is a problem, happy to help pick and sort which stock is best for your machine. Very helpful.
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Review by confirmed purchaser

Customer serice and delivery was fantastic

If you are not sure what you need to order, or are looking for something specialist look no further than plot-it, there staff are very friendly and helpful and delivery is extremely quick.
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Review by confirmed purchaser

Goods arrived quickly

Speedy service and good price. What else is there to say for standard branded goods.
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Review by confirmed purchaser

how to save money

I cant believe that just by paying before I received the goods would save me well over £100.00 and the goods still came from the company I normally deal with
Fab service
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Review by confirmed purchaser

Delivery day after ordering - quick and easy

Rolls of paper were delivered day after ordering. Whole process quick and simple. Competitive price too. If only everything I ordered was this easy!
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Review by confirmed purchaser

No problems

Purchase of HP Designjet T520 went smoothly and the trade in was handled well.
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Review by confirmed purchaser

Easy to order and fast delivery

Very, very good.
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Review by confirmed purchaser

Excellent price and speedy delivery.

The website is easy to use and the price of the plotter paper is extremely good value for money. Delivery is always prompt and you always receive a VAT invoice via post. Would highly recommend.
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Review by confirmed purchaser

Did what it said on the tin

Quick delivery, good prices. Perfect for what I needed
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Review by confirmed purchaser

Outstanding services

My first experience with Plot-It was outstanding.
Was like first thought when you buing someting from internet and wondering than it is actually posible to get this great deals that cheap????
Answer come back quickly - YES.
Great communication and customer service from begining gives you idea than you dealing with somebody who can trust.
Never had any problems with any of my orders. All on time, packaged well, always for a good price.
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Review by confirmed purchaser

Fast, efficient and friendly

Needed a plotter in a hurry. Quotes provided from three suppliers. Plot-IT won and delivered next day.
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Review by confirmed purchaser

great service, fast delivery, very helpful support

Would recommend plot it, would not go anywhere else for my ink or media. Supplies.
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Review by confirmed purchaser

brilliant service - faultless

I cannot fault the service - ordered one day, sitting in the office the next. no damage, exactly what was ordered.
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Review by confirmed purchaser

So far so very good

I have spoken to Plot-It people on the end of the phone twice only and found them to be extremely polite and helpful. My knowledge is limited but from what I have been told on both occasions, and reviewed on their website, I have no reason other than to consider the advice and information provided as excellent. I purchased on-line and received delivery a few days later with several emails regarding status of the order being sent over this short time. Great communication.
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Review by confirmed purchaser

A super Company to deal with.

Very reliable Company to deal with
I ordered Plotter paper rolls one day this week and they arrived the next morning.
Impeccable service, as always.
Arthur Garner.
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Review by confirmed purchaser

Super fast Delivery

From ordering to delivery was extremely easy. Would definatley recommend
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Review by confirmed purchaser

Plot it have got it

Good prompt service never used Plot-it before, easy order system, put in order one day arrived the next, no delays or issues. Brilliant

plot-it.co.uk

The UK's biggest provider of wide format Supplies & Hardware

With 5 UK offices, 85 staff and working solely in the wide-format sector you can be assured of informed quality advice, service & price!

Visit Plot-IT

0844 847 9795

Write to: info@plot-it.co.uk
Call us on: 0844 8479795
We live here: Worcester, Bristol, Derby, Motherwell, Swansea
United Kingdom

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