Plumb-Bay LTD reviews

Plumb-Bay LTD reviews

Good
8.5
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
69 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great Price Good Service

Had a small cloakroom basin and a set of taps and plug all at a great price. Ordered online ( for some reason didn't get email notification ) but rang to confirm order all ok - goods turned up 4 days later, well packed and complete.
Well recommended, especially for small cloakroom basins!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

-- AVOID THIS COMPANY --

They've had my money for 10 days without so much as a dispatch confirmation and my customer support request for over 24 hours without any response beyond an auto-reply.

Demanded a refund. Purchased item elsewhere.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great Service

Found this company on Google - was looking for a boiler, radiators - basically a complete heating system. Saw prices online but realised that they weren't too far away, so popped down. Tom, the manager was very helpful, and although they don't carry lots of stock he was able to get everything I needed within a couple of days and delivered straight to me at no extra charge.

Can't fault the service or the products, very satisfied.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Not a trustworthy company

Ordered two products that took weeks to arrive and when they did the parcel had been opened and the fittings from the toilet seat were missing. I won't be using this company again and would strongly recommend you don't either.

I posted a support ticket with the company and one week later, still no response!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Terrible Service

Ordered an item and without asking they sent me something different - this was after I had asked for a refund because it was taking too long to arrive.

When I asked them why that had done this I was told that the company had gone in to Arbitration.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service. Had just what I wanted at a superb price.

Used this company for a replacement shower screen seal. They had the best price I could find the item for on the web & efficient delivery. Item arrived quickly and intact & is a perfect replacement for the old seal. Wouldn't hesitate to recommend Plumb Bay.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good reliable company

Good prices & good service. Usually next day. Works for me.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good product at the right price; speedy delivery in safe package

This is the first time I bought from Plumb-bay and I was very happy with the experience from start to finish. The quality of the product I ordered was as described or better; and the online how-to-install it video was very helpful. Good packaging ensured that my metre long seal did not get bent in shipping and the delivery was quick ... can't ask for more.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Where's my order?

I placed an order on 7th July. I've been invoiced and emailed a shipment note but still have not received the goods and it's now 15th July and no explanation of when I might expect the order.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Highly Recommend.

wish we'd found Plum- bay b4 we bought sink an toilet from victoria plumb,we have a V.Plumb depot here but had to pay a hefty P.P we werent allowed to go pic it up ourselfs, which we think is rather stupid, Anyhow we purchased 2 Bathroom Vanity drawer unit that are exactly the same as items bought from V P but cheaper an no P.P costs.Arrived very quickly,and well packaged.Will deff buy from Plum -Bay again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent prices and products

Really good prices, the product range is good and the delivery time is good
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great value Boilers

Excellent service and communication very trustworthy company would reccomend any time
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Helpful, friendly service

Ordered some taps for a customer and when I spoke to Plumb-Bay the service I received was both helpful and friendly. I would use this company again and would be happy to recommend to others. The taps were what I was looking for too
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

absolute value for money. quick and efficient.

I could not find the same anywhere that could touch Plumb-Bays price and range
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast efficient service

Very happy with product. Would be good to be advised of delivery.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good service

Kept upto date on order and delivery
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

PLUMB BAY MADE MY DAY

I was delighted to have found cream kitchens taps on the internet , after having been told by
large stores near me that I would have to buy chrome taps which I think would look stupid on a cream sink unit. Then I found Plumb Bay and there was my cream taps ready to order from that company.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

tried every where to get a seal for my shower (curved)

brilliant easy to fit just what i wanted
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

exactly as shown on the tin.

I received the goods I ordered on time, well packaged and in perfect condition. the item was exactly as described on the web page. I would recommend this company to friends.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fast delivery and quality product

really nice towel radiator delivered quickly and efficiently

Plumb-Bay LTD Details

About this company

Plumb-Bay.com is an on line plumbing and heating supplier specialising in bathroom vanity units, bathroom furniture, bathroom taps, heating boilers and "wireless room stats. We stock a large selection of plumbing and heating supplies including fixtures and fittings.

Visit Plumb-Bay LTD

Contact information

Call us on: 0844 997 0270
We live here: Unit 2, D2 Trading Estate, Castle Road, Sittingbourne, Kent
ME10 3RH Staplehurst
United Kingdom

Category

Plumb-Bay LTD is ranked 77 out of 141 in the category

Plumb-Bay LTD is ranked 21 out of 39 in the category Heating

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.