Ordered an item and without asking they sent me something different - this was after I had asked for a refund because it was taking too long to arrive.
When I asked them why that had done this I was told that the company had gone in to Arbitration.
Used this company for a replacement shower screen seal. They had the best price I could find the item for on the web & efficient delivery. Item arrived quickly and intact & is a perfect replacement for the old seal. Wouldn't hesitate to recommend Plumb Bay.
This is the first time I bought from Plumb-bay and I was very happy with the experience from start to finish. The quality of the product I ordered was as described or better; and the online how-to-install it video was very helpful. Good packaging ensured that my metre long seal did not get bent in shipping and the delivery was quick ... can't ask for more.
wish we'd found Plum- bay b4 we bought sink an toilet from victoria plumb,we have a V.Plumb depot here but had to pay a hefty P.P we werent allowed to go pic it up ourselfs, which we think is rather stupid, Anyhow we purchased 2 Bathroom Vanity drawer unit that are exactly the same as items bought from V P but cheaper an no P.P costs.Arrived very quickly,and well packaged.Will deff buy from Plum -Bay again.
Ordered some taps for a customer and when I spoke to Plumb-Bay the service I received was both helpful and friendly. I would use this company again and would be happy to recommend to others. The taps were what I was looking for too
I was delighted to have found cream kitchens taps on the internet , after having been told by
large stores near me that I would have to buy chrome taps which I think would look stupid on a cream sink unit. Then I found Plumb Bay and there was my cream taps ready to order from that company.
brilliant easy to fit just what i wanted
would use this company again when needed highly recommend them very satisfied
I was telephoned about my web order. Apparently on inspection the product did not meet the company selling standards.it was withdrawn and an alternative proposed which was acceptable to me. And it was cheaper. It arrived as promised. A company which ensures that products we order are of top quality before despatch will always have my custom.
Would happily recommend
The heated towel rail was well above expectations,very smart and the curve design is lovely,it was excellent value as other towel rails of this design were so much more anywhere else,delivery was fast it was sent out on the Tuesday and arrived Wednesday,all round very very pleased.
I would highly recommend.
Trying to find a replacement for my ageing sink taps I ordered what I thought would match with the colour of my existing ones. Unfortunately they were not even a close match so I contacted Plumb Bay to effect a return. They replied quickly and arranged a return and I received a refund within a few days. In my book a very satisfactory result from a very efficient company which I would not hesitate to recommend or use again.
i would recommend plumb-bay to anyone fast and cheap
I really have nothing more to say. I chose the product (a mixer tap) from Plumb-Bay's website, the cost was acceptable, payment was quickly acknowledged, and, as I say, it was delivered well within the promised 3 - 5 working days. But , unfortunately for Plumb-Bay, I am most unlikely to need any more plumbing parts in the foreseeable future!
Did not think I would find a brown mixer tap to replace the one that seized. I found it on the internet with plumb bay exactley what i needed and at a reasonable price. Ordered it imeadiatly and it came within the stated time and well protected from possible damage. Would recommend this company to anyone.
To reply as a company, please log in to your business account.