good price , plenty of choice
my only gripe was that they were delivering my boiler on a thursday when no body was around , but in fairness they rang up and it was delivered next morning .
Bought a gas fire from plumtraders it was so easy, man on the phone got bck to me when product was available and delivery estimate. Got a email to remind me off delivery day before. Brilliant thanks
phoned, inquired,a size of boiler,kelly the girls name led us in the right direction swift and conclusive delivered in time stated, read the reviews placed the order just in the process of having installed by an engineer.
brilliant response for a part for my boiler ,ordered sunday (a non working day) delivered lunch time tuesday. as part could not be obtained over the counter local so thats what i call great service.............
i was not aware that plumbtraders are part of the wolsely group of builders merchants. my boiler spare part was deliverd by the local branch of wolsely. I will advise anybody before searching the web for a spare gas boiler part to check out the cost at your local builders merchants first then check the web to compare prices, note the web charges for delivery..
It has surprised me that the local builders merchant, in my caser wolsley sell gas boiler spare parts.
I would have no hesitation in saying that this company is first class .
As I'm retired, I need to know the company I'm dealing with does what they say their going to and do it!
From a very simple ordering system to delivery, keeping you informed outstanding!
With no hesitation I will use PlumbTraders.co.uk to purchase any of their product range.
The ordering process was simple on the website and I received updated emails to inform me of my delivery date. The emails advise that if the items hasn't turned up after a certain time to phone them and they will sort it. Well, the alloted time passed and I got on the phone, and within half an hour my new shiny boiler had arrived. I even received a call the next day to check I was content with the delivery.
Very pleased with the service and the price was good too.
Ordered a Baxi Brazillia wall heater online, delivery expected in 3-5 days, had a call saying would be a further week but only if I paid a further £15 + vat.
I would definately never use plumbtraders again.
The only positive thing I can say is they kept me informed about the extra money they wanted and ALL the delays in delivery.
D Oo So found this review useful
I bought a Worcester boiler and flue pipework from Plumbtraders. Their pricing was very competitive; additionally they were helpful with technical support checking my parts were compatible. They were also very supportive in allowing exchange of unused (unopened) parts for a programmer.I have no hesitation in recommending Plumtraders.
1st class service and the product works a treat. Delivery nice and early in the day so not waiting in all day. Would recommend and use again.
I have a Wi-fi central heating controller and the relay box died in one of the coldest weeks so far. No-one stocks them so I would have to wait. Ordered from Plumbtraders because they say you can collect locally the day before delivery. Ordered Tuesday, due for delivery Friday so I could collect from our local Plumcentre on Thursday. Called up Wednesday afternoon to make sure and they said it had just arrived - did I want to collect it that day. So we had heating two days earlier than we would have with anyone else. Can't do better than that can you. Oh, and they were the cheapest as well.
At least for the item I purchased from them (Geberit flushplate)....although it wasn't an in stock item I was emailed a confirmed delivery date almost right away. Item was received on time in perfect condition. Cheers Plumbtraders!!
Quick and efficient service, the item we ordered came the next day and it was a very good price to.
this is a great company to deal with, this company has always got plenty of time for its
customers. I would not hesitate to deal with this company again.
The staff where very plesant to deal with, A real pleasure.
I was very pleased with the service i got from plumbtraders. I had tried load of other plumbing places for a fan for my boiler. I had been without heat and hot water for 4 days. I phoned them up and got a very friendly bloke called Mel help me . Got me my fan and it was delivered to me the next day. Well done Mel and thanks for your help
David Dawson found this review useful
I recently purchased from you good selves a flu fan for my glowworm boiler,
and the service i received from the young lady who dealt with it was outstanding from start to finish. A fast friendly and above all knowledgeable service which i would highly recommend.
I found Plumbtraders after searching the internet and after comparing prices found Plumbtraders the best value for money andthe free deliveery delivery was a bonus.
Enquired if Radiator thermostat valve could be collected local and price match as i found the item else where cheaper by using there online enquiry, was promptly telephone back and all the above was agreed, received email with all the details the following day and collected item local 2 days later after making enquiry as agreed, excellent service
An easy to follow site that gave lots of choice at very competitive price. Only down side was delivery driver required a lift in with the delivery and didn't have a goods delivery barrow.
Quick service overall but let down by problems with local delivery agent, who initially allocated one delivery man for this 67kg boiler. Contacted Plumbtraders who sorted it out quickly, but I would advise clarifying this when ordering.
This company supplied the required parts at the best price I could find and within a very short period , I could not fault them at all, when I telephoned to discuss my options they were very helpful. Cheers
I spoke with a salesperson on the phone, she took my order, advising me of delivery dates 2/3 working days, (Wed/Thurs).
The delivery arrived on the Wed'.
Perfect, couldn't have been easier to spend money:-)))
Will definitely check for future purchases!
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