The Aqualisa, Digital Quartz pumped shower was received in double quick time and in excellent condition. Along with the wireless remote controller and the 1800 x 600 curved chrome towel radiator all are finally, months after delivery, installed and working. The shower is a revelation, better than the one in the main bathroom, which is probably 6 years old now, with a superior shower head, quieter pump and the benefits of remote activation, the radiator warms and dries the towels and warms the bathroom, big is beautiful.
Everything went smoothly from placing the order through invoicing and delivery of the goods. Goods arrived within the requested time slot and in excellent condition. The shower bath is great value for money as it includes bath panel and a toughened glass shower screen, looks great!
Purchased a shower screen and am delighted with it. Excellent quality, easy to fit and a very good price. Was delivered super quick too. excellent service, would definitely recommend.
Price was very competitive, however when valves were delivered one was quite dented and had to be returned. Plumbworld exchanged without any problem and replacements couriered very quickly. Very impressed.
I ordered a new shower from Plumbworld, expecting a 3-4 day delivery, and it was delivered the next day! I've not had cause to use customer services but I'd be confident that my concerns would be dealt with effectively.
We found almost all we needed to refit a shower room and it came well wrapped on a pallet very quickly. The quality is as expected for good named items and apart from testing the shower (tiling needs completing) everything is great.
Started off good ordered a mira shower all ok paid extra for 24hr delivery . Nxt day shower didn't show up , phoned city link they told me plumb world had missed the cut off point for parcel collection ,2nd day phoned plumb world they told me city link had the parcel l waited home another day no parcel delivered. Nxt day phoned plum world told city link had lost the parcel , but according to there tracking had tried to deliver the parcel , untrue as some one at home all day , eventually on the 4th day at 4pm parcel arrives poorly packed . Very disappointed with the whole service cannot afford to stay at home waiting 4 days for a 24 hour delivery and being lied to by couriers no apology from either company will definatly never use either again
I've used Plumbworld a few times now, always good prices, lots of choice and simple to use website. Delivery has always been very quick. I've never had any issues to raise so I can't really comment on their customer service from that point of view, but I would certainly use Plumbworld again
I was contacted several times to arrange e best delivery date/time and was kept in the loop about the goods I had ordered. its the first time i've ordered with you and would be more tan happy to order items again
i placed order over phone,the member of staff knew the answers to my questions
1st class service and the best price.thankyou
We placed an order with Plumworld, we received a phone call on Monday 4/11/13 saying that our order would be delivered on Tuesday 5/11/13, we waited in all day for the delivery it never arrived, we phoned Plumworld at 9am on Wednesday 6/11/13 and referred to customer services to find out why the delay, they eventually rang back at 12pm saying that delivery would be on Wednesday 6/11/13 again we waited in,but no delivery I phoned on Thursday 7/11/13 at 9am customer services rang back at 1pm say that delivery would now be Saturday 9/11/13.This wrong information has caused me extra costs as I have had a plumber waiting for the delivery.
Waiting in anticipation for Saturday.
My experience with Plumbworld has been excellent from start to finish - more so because of mistakes in ordering on my part, which led to having to reorder the equipment, and returning the original. All took place by rapid response to emails etc. with deliveries/collections running very smoothly. Thank you so much - and I have no hesitation in being able to recommend your company on all aspects of service.
Easy to buy from you and very good prices. What more can I ask? Thanks..
Last week I ordered a state of the art shower unit. Having already installed one in our en-suite, we are more than pleased to purchase another, especially at the super discounted price offered by Plumbworld. Then came the crunch....additional carriage charges to the borders, Oh well we still would be better off. Tracker details promised delivery on Friday, but Friday came and went. Next Tracker promise for a three hour period during Monday, however carrier came, posted a card through the letterbox and stormed back to Carlisle. Next Tracker suggested anytime Tuesday and we posted a large note to the door asking the courier to use the doorbell. This time Citylink did and we received the parcel four days late. What a shower?
Competitive price and does the job.
i would certainly use plumbworld again service and delivery were first class
Sorry Plumbworld but got the link to the review long before the shower screen ! All the time you rely on somebody as useless as Citilink then you are going to get below par scores.
I am not going to get involved in the diplomacy but Citilink are probably the worst of what are quite frankly a pretty poor bunch, if they ever manage to deliver it, (which may be this Friday, who knows?.) I will only be too happy to post another review about the shower screen when I get the chance.
Wasted a lot of time checking out the shops and other sites on-line - all to no avail! Spotted the Plumworld site - thank goodness! The tongue & groove bath panels I'd been searching for were far better looking than any others I'd seen & unbelievably they were also a better price! Mixer taps I ordered were so sturdy feeling and really attractive and they were all delivered extremely quickly and all in good order. What more could you possibly expect?
To reply as a company, please log in to your business account.