I had read a whole lot of bad reviews about Plumbworld but foolishly I went ahead and placed an order with them. When the order arrived we discovered the bath was damaged so we refused to accept the consignment. Surprisingly a replacement order was sent out within a few days and as the items appeared fine we thought all was well. Unfortunately it was not until some weeks later when the plumber came to fit the heated towel rain that we discovered it too was damaged. We had missed spotting the damage at the time of delivery as the packaging was intact and the damage to the radiator wasn't immediately visible. The radiator was clealry unfit for purpose and I reported the problem immediately. However, Plumbworld refused to replace the damaged radiator as they claimed it was outside their time limit.
They obviously carry lots of damaged stock and try to wriggle out of their duty to replace items that are unfit for purpose. NOT GOOD SERVICE PLUMBWORLD! My advice - AVOID PLUMBWORLD AT ALL COSTS
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