www.plumbworld.co.uk reviews

www.plumbworld.co.uk reviews

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Review by confirmed purchaser

Just take a look at the stars

A "no problem" firm to deal with. Ordering was easy, payment was easy and delivery was fast. From order to receipt; under a week.
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Review by confirmed purchaser

Prompt, Reliable Delivery. A pleasure to deal with.

We needed a replacement Mira Shower. I searched the web and came across Plumbworld, a Family Business, and felt that they would provide a first class service. I was not disappointed, finding their advice most helpful and the product delivered within two days.
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first rate

quality and service
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Review by confirmed purchaser

No surprises as it says on the box

Excellent products an fantastically wrapped
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Review by confirmed purchaser

Acurate delivery date and delivered in the slot given when they said it would

Very easy to order, had a few weeks wait but delivery date was correct and delivered in the time slot stated.
They even rang to say they were going to be arriving within 20 minutes. Everything I ordered was in the delivery.
Good service overall
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Review by confirmed purchaser

Very pleased

I was very pleased with this product. My husband was initially sceptical about fitting the screen but it was surprisingly easy although the screen is quite heavy. It looks wonderful and very practical. An excellent purchase!
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Review by confirmed purchaser

Execellent!

When I want a quality product at an excellent price with speedy delivery. I always go to Plumbworld First.
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Review by confirmed purchaser

excellent

very fast delivery and cheaper than other sites that i seached thank you.
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Review by confirmed purchaser

Great service

Great service, goods arrived very promptly. Definately use and recommend Plumbworld again.
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Review by confirmed purchaser

Excellent service once again

The item was exactly as described and arrived promptly - once again an excellent service from Plumbworld. I will be using you again in the future.
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Review by confirmed purchaser

slow service

Ordering process was fine, delivery swift after collection, it had taken 3 days to pack the pump ordered. Mixed feelings when it took almost a week to get a pump that most other suppliers would have shipped the same day and got to you in 24 hours. I suppose that's what you get when you go for the cheapest. Want it cheap Plumbworld is great. Want it fast try someone else. I spent almost a week without central heating which at the end of February early March is no joke. Glad I had an old propane heater to keep me going, not to mention no water because we had removed the old pump ready for the swap.
Plumbworld

Reply from Plumbworld

Good Afternoon Garry Williamson,

Thank you for your feedback, this is much appreciated.

I apologise that you find the service that you received slow. I have looked into your order and can see that your order was picked and packed on the 28th March, due to the time of despatch the City Link trailer had already been collected. Your order was collected on Monday and delivered on a next day service.

We do offer an express service at the checkout, we recommend that this is selected if orders are required urgently.

I am sorry for any inconvenience that was caused.

Kind Regards

Customer Services Manager
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Review by confirmed purchaser

Exellent service, quality product

I purchased a shower seat for use by my mother. I half expected a flimsy chair that might give way but no I received a robust seat that was easy to fix to the wall of the shower. It looks good and is neat an unobtrusive when folded.
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Review by confirmed purchaser

delighted with bath panel

Have nothing but praise for this company great purchase and great communication. throughout was kept in touch with delivery throughout. I would highly recommend this company to anyone thinking of buying.
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Review by confirmed purchaser

A really great service!

A very good buying experience from start to finish. My order arrived safe and sound, delivered by two guys from the courier service. they were professional and helpful.
I am delighted with "Plumbworld" and I will be buying from them again.
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Review by confirmed purchaser

Won't look anywhere else in future

Great range of products, excellent pricing, speedy delivery, easy to use website - very happy
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Terrible Customer Service

Emailed your customer service department on 5th February 2014.The toilet seat ( fitments) in our new en suite bathroom broke. Kyle in customer service promised he would get new fitments after we had to proved by photographic evidence that this was the case. Numerous emails ( at least 12 ) and 1 phone call later, promises and more promises that these fitments had been sent via City Link , and guess what nothing. How can something as simple as toilet seat fitments take so long to arrive. Even got told by Kyle again last week that he had sent out more fitments.Guess what again nothing. Your company is fast becoming a laughing stock amongst our family and friends and you are going to lose business from such negative comments. Come on Plumbworld get your ACT together and keep the promise you keep making to us , and then we can use our en suite again. A very disgruntled customer.
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Reply from Plumbworld

Good Afternoon Mr & Mrs Hirst,

Thank you for your feedback, this is much appreciated.

Please accept my sincere apologies for the delays that you have experienced with regards to receiving the replacement fittings. We always work to resolve customer’s queries as quickly and efficiently as possible.

I have read through your correspondence with Kyle and can see that there was a delay in getting the spares despatched. I take your comments on board and will be reviewing this process with the Warehouse Manager to ensure that spares are sent out as soon as possible.

I apologise for the delays that you have experienced and the inconvenience caused.

Kind Regards

Customer Services Manager
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Review by confirmed purchaser

Excellent online retailer.

Excellent online retailer. Fast delivery. Mira Jump shower is excellent quality. Highly recommended.
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Review by confirmed purchaser

Excellent, fast, efficient and very competitively priced.

Excellent, fast, efficient and very competitively priced.
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Review by confirmed purchaser

Great price and good service

Found the shower I was looking for cheaper than I'd seen it elswere. Communication and delivery were excelent.
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Review by confirmed purchaser

Quality product, quality service

Good description on website, item exactly as said. Service excellent.

Plumbworld Details

About this company

The UK Bathroom shop. A staggering choice of top quality bathroom suites, shower enclosures, etc at internet only prices. Most are held in stock and are available for fast delivery anywhere in the UK. Supplied by Plumbworld - the UK's largest online retailer of bathroom, heating and plumbing products, trading online since 1999.

Visit www.plumbworld.co.uk

Contact information

Call us on: 01386768498
We live here: Unit 2 Millenium Court
WR11 1GS Evesham
United Kingdom

Category

www.plumbworld.co.uk is ranked 54 out of 141 in the category

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