After my lengthy and "painful" ordeal as a BT customer, PLUSNET has proved to be a very welcome breath of fresh air! The transition to PLUSNET was smooth and without incident and I was kept informed every step of the way! The services (broadband and telephone) came into action bang on schedule! They sorted everything! My connection speed is far better than BT, much more reliable, my download allowance is much greater and it costs much less! PLUSNET has a UK based call centre which proved to be highly competent and effective the one time I had to briefly use it. Everything about PLUSNET is worth a mention, all good! For those of you that have reviewed this service and given it anything less than 5 STARS, I am perplexed as to your reasons apart from you appear to have had connection issues - always best to use the PLUSNET website to check connection and compatibility in your area first, it will tell you clearly what sort of connection to expect - perhaps your local exchange is due an upgrade from BT. Go with PLUSNET if you can in your area and you won't be disappointed!
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