arrogant and unreliable
found useful by 2 people
Been with them some time. They promised me the earth when I signed up, didn't deliver. Lots of errors extra payments, found out my package hadn't changed 3 months after I had requested it, no record of call, then 2 months later they quoted something I said in that call to me. recently asked if could improve deal, they said I was on best, then when I said I was going to switch they kept going down in price, literally in increments, till they were offering me half price. Really aggressive saying they had best customer service, no sense of irony.