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pmctelecom.co.uk

PMC Telecom Logo
EXCELLENT
9.7   out of 10
301 customer reviews
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301 REVIEWS

02 September 2010

Very Good Servis

Item arrived the day after i ordered it Good value, & product as described. Would recommend


Featured review of PMC Telecom

25 June 2010

Awsome customer service

This company is awsome! Firstly, I purchased a phone and headset last year, which arrived quickly and is a great product. But although the product is simple enough I needed help. So I called PMC, who bent over backwards to help me - so unusual these days. I recently had an issue with the headset and PMC dealt with it swiftly and efficiently at no cost to me. Plus they again assisted with set up. I cannot recommend PMC enough! P French, easilett, Lincoln.


31 August 2010

Good prices, Delivery & Support

No complaints here!


26 August 2010

QUICK AND EFFICIENT

I ordered a wild and wolf trim phone, which came within two days. The phone is of excellent quality and looks fantastic. I will certainly be ordering further products from PMC. Thankyou, for an authentic looking repro product, at a fantastic price. Paul.


18 August 2010

Excellent Service and quick delevery

Items arrived extremely promptly and were exactly as described. Price was also excellent - very competitive.


  • jason
  • 15 points
  • 3 Reviews
  • Verified buyer
17 August 2010

Very happy!

I ordered a VMX 100 Sennheiser BT Headset from these guys.

Can't fault the communication or delivery time, and their customer service is excellent!

Highly recommended!


24 July 2010

Excellent!!

Every time I order from PMCTELECOM they never fail to amaze me!

Their products are always of a very high standard, but with a competitive price.

Excellent Customer Service.

Very easy to order either by telephone or online.

Order one day - delivered the next.

Thank you all at PMC.

Graham, Colwyn Bay.


16 July 2010

Brilllian Retro Phone

I was getting very fed up with my cordless, bland, always in the wrong place phones so I purchased a purple Trim Phone. It is brilliant and so nice to hear a real "phone" ringing. The service and aftersales care is second to none and I would certainly tell my friends to visit this website if they are looking for something similar. The price was also extremely good compared with other internet sellers.


08 July 2010

Lazerbuilt Mybelle 640 Amplified Telephone for the Hard of Hearing

I was desperate to obtain a specialised telephon for my wife's mother so that we could communicate and monitor her safety.
Found PMC telecom, via Google, and have been impressed with their service.
Order was dealt with efficiently, was dispatched and received within 24 hours. Well done PMC.
Phone was as described and seems to be of very good quality. It has clearly been designed to enable individuals with sensory problems to operate with ease.
Setting up the phone was relatively simple, all that remains now is to convince the mother in law she will benefit from this extra technology! It was either this or find an ear trumpet!!


02 July 2010

Fast and efficient

Fast and efficient, good communication with customer. Good value.


20 June 2010

A Wonderful Service

I received wonderful service from PMCtelecom. By e-mail I perstered them with questions which they answered cheerfully and politely, and accurately as it turns out. I ordered the 'phone in the afternoon and received it the following morning. It is just what I wanted and exactly as described. I am very pleased with PMctelecom and highly recommend them.


15 June 2010

Customer Service

Excellent that sums up PMC they were very quick with delivery.The telephone I ordered was well packaged and the courier company they used was bang on time with their delivery.I had an e-mail stating time expected for the delivery and it was right on time.Wish I could find something negative to say so you would believe me but it really was very very good I will use them again and that from me is good.


05 June 2010

Excellent Service

Delivery took less than two days, well packaged and as advertised. This is the third time I've ordered from PMC and the third time I've had this kind of service. Only slight problem was my misunderstanding really, I was sent an e-mail confirming despatch which also said the order was "completed" - on phoning the company [answered in less than a minute] I was told this meant the package had left PMC's hands and was with Royal Mail. No problem at all really, quickly resolved I mention it only as it highlights PMC's all round excellent service. I would not hesitate to recommend PMCTelecom to anyone - in fact I already have ;-)


01 June 2010

Best experience buying online,

Arrived next day and given precise timing of delivery, why can't all companies be like this one.


30 May 2010

Handset and Headset Order

Basically, I ordered a headset from their website from previous ratings. There service was excellent, as was delivery. However, they did forget to send me the headset with the handset, I notified them of this, where they (without a bombardment of questions and hassle) dispatched a headset to myself, as expected in this situation. The phone itself works as described, would recommend them to any potential buyer. Model Quality of Service In my opinion.

Anthony - Southend-on-sea


18 May 2010

Fast Service

I am satisfied as to how quickly this company responded to my issues and resolved them for me.


14 May 2010

Excellent Customer Care

My JPL501 Headset quick release split after 4 months. I rang PMC, they sent me return details by email. I sent the headset back at 4pm on Wednesday 12th May. I received an email saying the item was being replaced and that my postage was being refunded, mid morning Thursday 12th May. I received my new headset at 10am on Friday 14th May. All done in 42 hours. Amazing.
Wendy. Harlow. Essex


13 May 2010

BT CONVERSE 2200/PLANTRONICS 101A H/SET

This company deserves a medal,for its help,paperwork,and next day delivery,the items were perfect in every way,It is my first experience but definitely not my last.I highly recommend them ,and look forward to my next purchase.good luck PMC .A top class company,highly efficient,and a real pleasure,thankyou,
Richard Hinde G3XAJ Nottingham UK...


  • Rory
  • 5 points
  • 1 Review
  • Verified buyer
12 May 2010

Excellent service

An easy to use and well laid out website. The items purchased were quickly dispatched and a link emailed to allow real time tracking of the parcel which arrived at the pre-announced time in good condition.


20 April 2010

5 stars

Excellent service....Very easy to track order......Delivered exactly as promised, right down to the time specified.
The BT Diverse 6350 phones I ordered look robust with lovely big digits along quad set of easy to use cordless hand sets....I'm very pleased with everything so far. I would definitely recommend this product and this company.


  • Diana
  • 5 points
  • 1 Review
  • Verified buyer
19 April 2010

1923 empress telephone

The item reflects the quality I expected and the delivery service was simply exellent. I wish other companies would have the same professionality. Definitevely reccommended.


  • John
  • 5 points
  • 1 Review
  • Verified buyer
15 April 2010

Super service

I could not believe the speed with which my item was delivered form time of order to delivery was exceptional thank you. I would be very happy to let all my friends know about your site.


01 April 2010

Excellent service

Superb service, excellent and easy to use website, first class email notifications. Order placed 17:15, advised shipped 16:30 following day, delivered first thing next day. Competitive pricing, plus relevant "freebie". Will defiinitely re-visit and recommend to others


31 March 2010

The best on-line retailer I've purchased from.

I don't normally post reviews but in this case I felt this retailer really deserved it. Delivery of all my purchases from this company have been unbelievably fast.


30 March 2010

One of the best online sellers I have had the pleasure of dealing with

Despite offering the lowest price for the item I was after, PMC have a vast array of gear for just about anyone. My item was recieved the next day, and although there had been a mis-communication and the wrong item had been sent, PMC apologised and sent the correct model out which arrived next day.
..An extra piece of kit for free, big savings and extremely quick service & devilery all lead to a very satisfied customer :)


26 March 2010

For once in my life real QUALITY service

It is so rare in this day and age to find a company that do what they say. I will not hesitate in recommending this company to friends and business associates.

Keep up the good work and thank you.

Kindest Regards
Jonathan Hensman (Hensman Consulting)


  • HK
  • 5 points
  • 1 Review
  • Verified buyer
24 March 2010

Excellent service

very quick action after email communication. strongly recommended trader.


20 March 2010

Best Internet Telecomunications EVER

I ordered - after advice on the phone - a phone with headset, but needed it for the next day (now consider it was 3.30pm when i placed the order)

There it arrived at 1.30 the next day - brand new and amazing value foir money

Simply the best internet shopping experience i have ever had


19 March 2010

Outstanding Service

Superb service, very clear website and easy to use and excellent delivery service, highly recommend A1


16 March 2010

amazing service in count

really this most trustworthy service in the present market.where we can't bet on future.im on good terms with this company so i ordered latest Motorola DECT phones to enjoy the service,but i thought it will take some days to catch on my finger tips..so i am in little bit confused when it reached my place with in hours..absolutely spell bounded..but later on i have some problems with the set.so i asked service provider to replace with new one..with in hours they replaced with new one..PMC is the revolution in telecom..i appreciate the efforts they put..thanks


16 March 2010

Outstanding service

Very helpful service, ordered on Friday afternoon and the phones arrived on time on Monday, after I got an email giving a 1 hr delivery time slot. It's just a shame other companies don't give such a good service. This is the second time I've ordered from them and they are highly recommended.


15 March 2010

a perfect online shopping experience

came in quick time & I was emailed updates. Item in perfect condition.


13 March 2010

Super service from start to finish

Previous discussions over a period of time with the Company about my selection had been extremely friendly and helpful and so I ordered a set of 3 Motorola DECT phones which seemed to arrive almost before I'd clicked "Pay Now" which was impressive compared to other sites. A whole year later one of the set became faulty - not PMC's fault - and without any hesitation they were happy to replace it for me. The replacement was despatched back to me the same day they received my faulty unit. Absolutely great service. Many thanks, I'm glad I chose PMC.


10 March 2010

fantastic

ordered my phone saturday arrived monday fantastic the phone was even better than it looked in the advert 5star quality and service would reccomend the product and the company to anyone


10 March 2010

Very Good Service

I ordered a Panasonic Cordless twin telephones plus answer phone. I had a phone call from PMC Telecom to say that my order would be arriving in four days time, which I thought was very nice of them to let me know. The phones came and they are excellent. I recommend using the PMC Telecom Company for their efficiency and very good explanatory catalogue.


05 March 2010

Excellent products and service

Excellent products and service


  • ANGELA
  • 5 points
  • 1 Review
  • Verified buyer
22 February 2010

Great delivery

Thanks for the speedy delivery of my new Siemans phones ,so so pleased with them ,even the husband thinks they are fab oooh ! and thanks for taking the v.a.t. off as not applicable in C.i. great service


16 February 2010

Excellent Service

I have used these guys a couple of times now and found them to be extremely helpful, not only did they give me great advice on the product that suited my needs they also price matched another company as it was a few pounds cheaper!
Highly recommended, thanks guys.


10 February 2010

Great products and very fast delivery!

I placed my order on Monday night and received it Wednesday morning around 11 am!
Excellent products, as described and very speedy deliver.

Before ordering item I spend hours online trying to find the best deal and best products for my needs and I have to say PMC had an unbeatable deal and price for the items I bought.

DORO AUB200 Business Telephone & Dasan DH07TB Binaural Headset


05 February 2010

Very good service.

Goods arrived quickly and when they were turned out not to be compatible with our system though no fault of theirs they excepted them back.

I already have another order on its way to them...


  • Paul
  • 5 points
  • 1 Review
  • Verified buyer
31 January 2010

Excellent, efficient & speedy service

Very easy website to order from and an extremely prompt delivery (<24hrs) via UPS. Order arrived exactly as requested, well packaged and all working perfectly.

Thank you and keep up the good service.


23 January 2010

order

orderd item great value and service will use company again


16 January 2010

excellent service

Excellent service, I had to contact by E mail regarding my mistake in ordering.
No problems with sorting out mistake.Very quick delivery.


15 January 2010

Aftersales service very good

I'd ordered a refurbished 1960s GPO phone. Unfortunately, it arrived faulty. One call to PMC resulted in an apology, a UPS return sticker being emailed and prompt replacement. Very pleased with what they did to help.


14 January 2010

stock pricing

As always they have the stock I want and at the best price - what else do you need from a supplier? When asked I have always recommended PMC to people requiring telephony items.


19 December 2009

first class service

the item arrived the day the company said it would


08 December 2009

VERY RARE TO FIND THIS SORT OF SERVICE

QUALITY OF PRODUCT WAS FIRST CLASS. DELIVERY WITHIN TWO DAYS. THIS COMPANY DOES WHAT IT SAYS ON THE TIN !


03 December 2009

After sales

The true measure of any company is how they treat you after they have taken your money - My experience of PMC is - you can't do any better.


Thank you
G McArdle


26 November 2009

fantastic

fantastic service so easy to order great price delivered the next day i will definatly be using again greatttttttttttttttt


19 November 2009

Brilliant

The item arrived first post the very next day, What a service!!!!!!!


06 November 2009

Easy to use web-site, quality products, good service.

I am disabled so do a lot of internet shopping and know all to well how much the internet shopping experience can vary so i am pleased to say that The telephone i ordered was a 1950's replica phone and it was excellent quality, a really well made product well described and a good price, it arrived 2 days after ordering it at 3am. The wed-site was very easy to use. I will use this company again and will recommend it to others with pleasure. Thankyou


04 November 2009

Excellent customer service and after sales support

Telephone and headset arrived in a timely manner. When the headset went faulty, the returns process was profession and handled efficiently - I was provided with an upgrade as the previous model was not in stock. Excellent service and excellent customer focus, so much so I have recommended to the procurement department at my company and other colleagues who are home based.

I look forward to doing business with PMC again in the future


20 October 2009

Excellent Service and Products

PMCTELECOM is Excellent.
Great Products and Service.
Ordered one day, then came the Next Day!!

Ordering is so easy online or by telephone.

Thanks so much.


12 October 2009

A great company with fantastic customer service

We ordered a telephone which was delivered very quickly. It unfortunately stopped working and after contacting PMC they couldn't be more helpful and replace the item straight away. We will definitely use them again and recommend them to our friends


14 September 2009

A co. with trustworthy, helpful and efficient service

The headset arrived the day after I ordered it, the staff were friendly and helpful with all my questions. When the headset broke, they replaced it extremely quickly without any question. I would have no hesitation in recomending them to others and will phone them first if I need telephone equipment again.


03 September 2009

Excellent allround

Good communication. Super fast delivery. Have used them before. Very satisfied with the service.


12 August 2009

Excellent service and post Sales support

I ordered a 'phone / headset bundle mid-afternoon on one day and it was delivered before lunch, the following day - now that's good.
Unfortunately, I experienced an irritating buzz on the headset which was not audible on speakerphone or handset. I contacted PMC and their response was immaculate. Not only did they acknowledge the problem immediately but apologised for it and followed this up by replacing the complete bundle. Two days, I received the replacement and I am delighted with it.
It was a delight to work with a company that puts quality and service to the client high on their list of priorities. I will use this company again and unreservedly recommend it to others.


04 August 2009

Excellent service

Re Order 94378 of 03.08.09.

Item received today 04.08.09 at 1400 hrs. Excellent service - I am very satisfied. The items are already installed and in perfect working order. Thank you very much.

David Glazier


18 July 2009

Ultra Fast Delivery and Excellent Quality Phone

We could not believe it when it arrived the following morning, I have only ordered it at 15:00 the day before.
The phone was in high quality and was up and running in minutes.
Fantastic shopping experience.


09 July 2009

5 Star Service & Delivery

Ordered the goods on Monday, goods delivered Tuesday before 10.30am. product range and pricing are excellent. easy to use web site, user friendly and highly recommend


09 July 2009

Stock levels completely imaginary

I tried to purchase goods from the site a while ago, and again very recently. In both cases the website showed items in stock, but both purchases were cancelled due to out of stock items that were at not going to be available for at least 2 weeks.

Get your system sorted and maybe people might not rate you as rubbish!

Reply from PMC Telecom

22 October 2009

The site does indeed say when there's stock available but not how much stock is available, so if you try to order more than one item and we only have one in stock then we do always call or e-mail to let you know as soon as possible.

We are currently looking at ways to improve the stock information on our site.


23 June 2009

Every thing from order to delivery ultra smooth PERFECT

FANTASTIC SERVICE ORDERED MON 3.30 ARRIVED TUESDAY 10.47 PACAGING ALSO SUPERB POLITE AND NOLIGABLE SALESPERSON TOOK THE ORDER. ABSOLUTE TOP NOTCH SERVICE AFTER WAITING 6 DAYS FOR SAME ITEM FROM liGo AND THEN BE TOLD OUT OF STOCK . THIS IS THE FIRM I WILL USE IN FUTURE CLIFF BLACKWELL FROM EAST YORKSHIRE THANK YOU ALL AT PMC


04 May 2009

Excellent service

Great product range, excellent service with fast delivery and good pricing.
Highly recommended.


01 May 2009

FIRST CLASS SERVICE AND DELIVERY

I ordered a Panasonic Cordless phone and was delighted to receive a well packed box no more than 36 hours after I ordered and purchased it. The price was the best I could find, having trawled through loads of sites on the internet for many hours.

I will be delighted to contact PMC Telecom next time I am in the market for a new phone as they certainly know their business and deliver a first class product with excellent speed.


29 April 2009

Wow! - What a company - polite, accurate, efficient, exceeded expectations

I do not normally rate companies but strangely I do normally look for other poeples reviews before making a purchase, so I checked here first. I was certainly not dissapointed. In fact I was so impressed that I actually decided to submit this - my first ever review.

Basically I decided to phone through an order for a BT Paragon 650 with ADD-COM headset combo set. The chap on the phone was polite, seemed to be genuinely pleased to take my order and seemed determined to get it to my house the very next day even though the commitment is 2-days. Well I placed the order at 11:45am Tuesday 28.Apr.09. I received four email updates (3 x from PMC and 1 x UPS) and it arrived at spookily 11:45am Wednesday 29.Apr.09 - exactly 24 hours. Within 30 mins I had it installed, copied my contacts from my mobile SIM card and made my first call straight afterwards. Sound quality great and everything I wanted.

It is not often I am impressed - this time everything was 5 x Stars - well done PMCTelecom.


15 February 2009

First Class service all round

First time I've used PMC Telecom, & the service was excellent. Having placed the order, I had a subsequent query which was easily resolved by their staff via a quick phone call. The order arrived swiftly, was exactly what I wanted, & was very competitively priced. I would recommend them without any hesitation.

Basil Fox found this review useful


24 January 2009

Superb Service!!!

I wasn't sure which cordless phone to chose so I gave the number on the website a call. The guy I spoke to was very polite, knowledgeable and helped me narrow my selection down to a Siemens Gigaset S686 and a Panasonic KX-TG8323. I went for the Panasonic in the end and it was delivered a day earlier than expected... great phone, superb service all round, I really can't recommend these guys enough!


  • Rob
  • 12 points
  • 2 Reviews
08 December 2008

Super Communication

The item I needed was out of stock at every other retailer... PMC went out of their way to source the product and it arrived with me next day!

This is what it's all about! five out of five !

Basil Fox found this review useful


Twenga.co.uk user

18 January 2008

Order received, on time, all in order.Ordered a number of...

Twenga.co.uk user

15 January 2008

Fast, efficient and plesant to deal with.Very pleasant to deal with over the phone and happy...

Twenga.co.uk user

15 January 2008

BT Elements Long Range PhoneI needed a phone for business in which it much be durable and shock...

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this company has reviews from:

trustpilot users (68 Reviews)
checkout.google.com (228 Reviews)
twenga.co.uk (5 Reviews)

PMC Telecom Support

About this company

PMC Telecom has been established since 1991. Our growth and reputation is based on good quality merchandise at good value prices, coupled with excellent customer services. We specialise in supplying home/office telecommunication products, from the latest digital (DECT) cordless phones for the home or office to a full range of communication technology solutions for larger companies. Our product range and service has resulted in a client base, which includes many government authorities and large corporate customers. Our staff has in depth knowledge of the telecoms market and can offer bespoke solutions for all of your telecom needs.

Contact information

Write to info@pmctelecom.co.uk
Call on 0161 737 9898
We live here Suite A, 8th Floor, St James's House, Pendleton Way, Salford
M6 5FW Manchester
United Kingdom
electronics · headsets · phones · telecoms
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