Top Class

Couldn't fault this company one bit. They're always really helpful when booking, and continue the best customer service up to the end of the cruise. Going on our 4th cruise at the end of this year so i guess that speaks for itself.

Ok but expensive Compared to others

Found celebrity cruises much better value for money and nicer shp

Lilith Fry found this review useful

no customer loyalty

we have had to cancel a cruise in sept and P&O would not let us deffer it to another as it was a cruise which we had moved when we lost my wifes mother,i understand that they say you can only move once but i know from their staff that they have done this before,they dont seem to look to see if the customer is a good one or not,we only started cruising a few years ago but we have had 6 cruises and 5 of them in suites and also taken our kids in there own mini suite last time so we have spent a few quid with them but it doesn't seem to matter with P&O as they dont seem to look at individual cases.