Point101 reviews

Point101 reviews

Excellent
9.7
from 0 - 10
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Review by confirmed purchaser

This company went the extra mile.

Great service, really fast delivery, and flat packed with no extra charge.
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Review by confirmed purchaser

Easy to use website; prompt service

Nice finished look and well packaged, so no damage at the delivery end.
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Review by confirmed purchaser

Outstanding

I've never had any of my photographic efforts professionally printed before - mainly because it all seemed so complicated and difficult. 101's web site is dead easy to use, with lots of tools to help you work out what your photo will look like. The is competitive - but in truth that's not what made me use 101. The results are terrific - everyone has been really impressed (helps if you have great images to start with ;-) ). The finished article comes really well packed. it took me ages to open them.

So, give it a go.
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Review by confirmed purchaser

Fantastic customer service from Point101

Amazing quality prints from the guys at Point101.
They take pride in making sure their work is of excellent quality, making sure the work is delivered on time every time and the client satisfied!
Brilliant work!
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Review by confirmed purchaser

Excellent acrylics

I just had a picture printed on acrylic by Point 101. Service and tur5naround times wewre excellent and the print looks stunning.
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Review by confirmed purchaser

Best cost effective and quality supplier!

A very trustworthy company, have dealt with them for some time now and have always received the best service and very high standard of products from them!
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Review by confirmed purchaser

High quality product and excellent service, I'd recommend them and use this company again

No hesitation in recommending this company. Beautiful enlargement of a treasured photo, professionally framed and ready to hang. Happy with the price too!
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Review by confirmed purchaser

Great service, beautiful product

We received gift voucher as a wedding present, life got in the way and we'd not got round to using our voucher. After the birth of our son we suddenly had the perfect picture but the voucher had expired! The customer service was great and they were able to reinstate the voucher and I'm so pleased with our acrylic photo.
Point101

Reply from Point101

Hi Rebecca,

I'm very happy that it all worked out and that you're pleased with your Perspex print. Thanks for your comments :)
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Review by confirmed purchaser

Good quality fames, good delivery & good customer service

I did have a few production issues the first couple of times I use these guys but they were happy to address them. Very professional & would recommend. Thanks.
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Review by confirmed purchaser

Reliable, friendly quality and efficient service. Excellent quality perspex print

We found Point 101 online, and asked a few questions about our requirements 2ft x 3ft perspex print of some wildlife seen in The Arctic..
Kerry was helpful, responsive and efficient. the print arrived extremely well wrapped, on time and is now on the wall, and has had lots of excellent comments already.
We're now ordering some more prints, and have recommended to 2 friends already
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Review by confirmed purchaser

Fast delivery, no problems.

I ordered a canvas from Point101 as part of a client order. The canvas arrived in short order, was well packed and of good quality. No complaints, I'm sure I will be using this company again.
Point101

Reply from Point101

Hi Stuart,

Thanks for taking the time to write some feedback. We look forward to be of service again in the future!
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Review by confirmed purchaser

Excellent

The whole process was very clear and straightforward. I am also very happy with the product itself.
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Review by confirmed purchaser

very professional and high quality service

Having created some digital art, I wanted to print and frame it, in order to gift it, Point101 seems like the best choice, as they had a lot of variety when it came to paper types and framing options. I would recommend them to anyone.
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Review by confirmed purchaser

Great quality print, slow delivery

The quality of print and framing is excellent, thank you.

The communications slightly tarred my experience. Several weeks elapsed after my order date with no communication. Perhaps that was because it was early January and just after the busy Christmas period. However there isn't much point in quoting a turnaround time on the website if you don't try and stick to it.

Two weeks after it was supposed to have been delivered I chased it up and it was delivered within 5 days. I got the distinct impression that if I hadn't got in touch it wouldn't ever have arrived.

Still - a good job has been done and I would consider using again, just not when I need something in a hurry!
Point101

Reply from Point101

Hi Tim,

Thanks for your feedback. I have looked into this delay further for you and have a note from one of our production staff that they sent you an email to warn you that the quality score was not perfect - it was 79 pixels per inch. Clearly this message did not reach you but I can confirm it was sent. You should have been called to follow this up and for that I do apologise.

I am happy that you were pleased with the quality of the framing and the print and do hope that we can exceed your expectations in the future. I would like to offer you an e-voucher off a future order as a little gesture so please feel free to contact us and request this.
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Review by confirmed purchaser

First rate service

From start to finish the service was superb. The simple, user friendly upload and create process is a breeze to utilize. It enables the user to create a product within minutes. The checkout accepts Paypal which is always reassuring. My print was processed and delivered in three days. The quality was great. I would without hesitation recommend this company.
However, I would like to make a few suggestions that I feel could improve or expand on the service provided. This in no way reflects on the service that is provided which is great.
So first, more paper choices for the fine art prints. I would love to have the option of Hahnemuhle Fine Art Pearl, Hahnemuhle Torchon and Hahnmuhle William Turner. Currently I am using a company based in Germany for my prints largely because of the paper choices available, it would be nice to support a British company that could match them!
Secondly, more size customization. The option of choosing your own sizes to the centimeter would be great. The option to choose border sizes would also be a good touch, say from one, two or three centimeters, again the German company provides this service.
These are just suggestions, I hope someone from Point101 reads this and considers it, I would love to print all of my work in the UK.
Point101

Reply from Point101

Hi Lee,

Thanks very much for your feedback and we're all delighted that you like our upload system and print quality. With regard to your suggestions:

Paper Choices - we're doing a major revamp of our website which will be live within the next few weeks. This will include three new paper choices including Hahnemuhle German Etching. We will also be adding Hahnemuhle Pearl shortly afterwards (but it is available to order now via email). We'll certainly look at William Turner and Torchon as possibilities as well.

Customisation - we will be adding a custom size ordering system to our website. We hope to have this up and running within the next 2 months. However, you can order any size to the mm via email now and include your own borders in the file.

Along with these changes we're adding a whole new range of frames and other products. Watch this space!
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Review by confirmed purchaser

Quick, good quality prints, easy to use online software.

Have had a couple of giclee sets of prints done here now, delivery is fast and well packaged and I will definitely be using them again.
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Review by confirmed purchaser

excellent and efficient service

t would definitely use the service again and i am a very happy customer
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Review by confirmed purchaser

Unbeatable and highly recommended

I have used Point101 to print my pictures on canvas since 2007. The quality of the pictures and canvas frame are excellent and their turnaround time and delivery very good.

Highly recommended
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Review by confirmed purchaser

Absolutely excellent!

Wonderful service, excellent quality, incredible fast turnaround time - after years of searching for a printer for art, this is finally the one I'll always use.

Point101 Details

10 Years of Experience

Established since 2003, we have over a decade of experience in helping customers get the best results from their images. Serving professional photographers, artists and illustrators, galleries and corporate customers - we have a wide range of clients and the right solution for your projects.

The Highest Quality Print Products

From giclee printing, canvas, photo books, perspex and di-bond to bespoke framing. Point101 offers a selection of professional products to suit your needs. We only print in high definition using archival inks, acid free papers and gallery quality framing methods to make sure you get stunning results.

Intuitive Upload System

Our upload and preview system is an industry leading web application that gives you complete control over the look and feel of your photos. With accurate positioning and a live in-room preview you can be confident that you're going to get great results every time.

Outstanding Customer Service

We endeavour to offer our customers expert advice, a fast response to all enquiries and if there are ever any issues with any of our print products we aim to solve them immediately without fuss. We put customer service at the top of our list!

About Point101

Point101 was established in 2003 by passionate individuals who love art and photography; and are excited by the ways in which technology can bring solutions to printmaking and viewing art online. We are an innovative fine art printing company based in East London; rapidly growing into the UK’s favourite online printer. We produce high definition, colour-matched, professionally finished prints. We offer a selection of products for the home, work or gallery space and specialise in providing bespoke solutions for photographers, illustrators and corporate spaces. We have a reputation for providing high quality prints at competitive prices, with an unmatched service and an award winning upload and preview system. We’re an active printer member of the Fine Art Trade Guild.

Visit Point101

Contact information

Write to: sales@point101.com
Call us on: 0207 241 1113
We live here: Unit 64a, Regent Studios, 8 Andrews Road
E8 4QN London
United Kingdom

Category

Point101 is ranked 9 out of 69 in the category Art

Point101 is ranked 3 out of 14 in the category

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