Point101 reviews

Point101 reviews

Excellent
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Review by confirmed purchaser

Absolutely Fabulous

It was a surprise present for my husband of him and his dog that had just been put down.The image was so clear and the colour on the edges were exact to what I wanted. It was first class. Also it came so quick and packaged well for safety.He was so thrilled.
I would recommend you to anyone and of course use you again myself.
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Review by confirmed purchaser

An excellent service - I would recommend this company to anyone.

Great product, very reasonable price. Delivery was quick and efficient.
I am delighted with my prints.

A very impressive service that I will undoubtedly use again and recommend to my friends.
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Review by confirmed purchaser

Came back to use a second time after such great service the first time.

From works in Hackney, East London these guys have a great personal service at superb quality for prices cheaper than the big brands like photobox and others. I'd go striaght back to these guys next time I need canvas prints etc.
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Review by confirmed purchaser

acceptable print, failed border tool, non existing customer service

While working with the uploading tool I had issues while applying the border to the picture - unfortunately image was made smaller without retaining the A size ratio, so I ended up loosing some edges which was not acceptable in this case (the design was compromised). I have send a question if this can be solved. Never got any answer. I took the trouble to redo it and set different image size (I've picked dimension from the form) then used the colour picker tool for the border., which turned out fine. Overall not bad quality print, fairly true to the colours, but nothing special. Good secure flat packaging (for A3). The lead time was over the week. I was looking for reliable great quality printing service with a good communication in order to establish good relationship for future project and tested couple of places. This one I will not be using again.
Point101

Reply from Point101

Hi Sylvia,

Thanks for your feedback and I'm sorry you seem disappointed. In answer to your queries:

1. Adding borders using our online tool to any size (including A sizes) will crop the image, and is clearly stated both visually and in the notes. You can solve this in 2 ways. Firstly you can add the border yourself with your own application such as Photoshop or Illustrator and just select an A size without a border or alternatively we can offer editing as a service and do this for you. I'm not sure why you went ahead and purchased the print if you didn't like what you saw on-screen in the first place? Its always best to give us a call if you're unsure.

2. We never received an email from you with a question about borders, we've checked our logs and spam folders and can't see an email. Feel free to give us a call anytime and we can discuss your requirements and see why the email didn't come through. 020 7241 1113.

3. In terms of print quality, we only print on the latest Epson series printers at a very high print resolution and our systems are fully colour managed. I can't see any issues with printing on that day, please can you contact us and be more specific about the print you were expecting and we'll be more than happy to help!

4. With regard to delivery times, you ordered your print at 23:57 on the 27th December. We (as many companies are) were closed and this was stated on our website very clearly in numerous places. We re-opened on the 2nd January 2014 and dispatched your print the same day via Royal Mail signed for. So your reference to a lead time of over a week is inaccurate.

We very much want to show you that we can excel in all of the points you mentioned and would be happy to spend some time helping you get the best from our website and your images. Feel free to give us a call on 020 7241 1113.
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Review by confirmed purchaser

Superb service and quality.

As the titles says, superb. Have never been disappointed with the quality or service. Not the cheapest but you get what you pay for. Highly recommend.
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Review by confirmed purchaser

The best company for Gicclee Prints! Very fast, great service and high quality

My favorite company for giclee prints. I have printed a lot of limited art prints and tried different companies. Point101 is definitely the best one! Very fast, great service, high quality. Our artists are always very happy with the result.
Point101

Reply from Point101

Hi Andrej,

Thanks for giving us your thoughts. We're always delighted to help you with your projects and love printing your art reproductions, such a great range of images and art from emerging artists. Always here to please!
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Review by confirmed purchaser

Surprised and delighted

A case of total brain fade occurred with selection of the image. I was contacted with regard to this and pointed in the right direction. My excuse is that I've never managed to get over the loss of glass plates! New image will be shortly on it's way, so thanks to all at Point101.
Point101

Reply from Point101

Hi Trevor,

Thanks for the positive feedback. I am glad that we were able to discuss requirements and I look forward to being of help with your next image, feel free to contact as and when :)
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Review by confirmed purchaser

The no1 go to company

I was pleased with the turnaround time, the price and the quality. Everything I wanted the company achieved. I would recommend the company to anyone that wants a canvas print.
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Review by confirmed purchaser

Quality canvases

I have used point101 a few times now. The quality is top notch and the service and price decent for canvas prints.
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Review by confirmed purchaser

brilliant quality and service.

I would recommend Point 101 for excellent quality and the web page is easy to use. The free postage is a real bonus and the pricing is competitive.
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Review by confirmed purchaser

Great Quality, Very Reasonable Price and Fast Delivery

Point 101 have an easy to navigate website, with easy to understand options. A first class company to deal with totally professional results.
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Review by confirmed purchaser

Excellent service and product as described.

Excellent customer service to match the high quality products. Would order from again
Point101

Reply from Point101

Hi Fionn. Thank you for giving us a review. We always try our best!
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Review by confirmed purchaser

Great quality, good price.

We ordered 6 canvases, I loved the way you could colour match the edges, this was ideal for us. There was a mark on one canvas but on contacting them, they sent out another immediately. Great customer services.
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Review by confirmed purchaser

Excellent service and quality. Just one tiny flaw.

Everything about my experience with Point101 was perfect, other than the fact that there was a tiny blemish on the canvas print (about 2mm long) where, I think, dust had gotten onto the canvas and and such the ink hadn't been applied in this area. Despite this, the print quality was excellent and they really seem to know their stuff in terms of print production.
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Review by confirmed purchaser

Great service, great print. I'd use them again.

I purchased a canvas print and found the ordering process very straightforward and the website easy to use and understand. The courier who was used was really helpful and on time. I'm really happy with the canvas quality. Hi found point 101 from an online search and I'm really pleased I did, I have recommended them to a friend.
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Review by confirmed purchaser

Perfect, great, fast, professional service

Perfect, great, fast, professional service
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Review by confirmed purchaser

Quality, fast service

Had two canvas prints done for me and the service was first rate. The web site is so easy to use (the best I've come across). As a pro photographer I need suppliers like Point101 - having confidence in what is provided is hugely important. Thanks !
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Review by confirmed purchaser

Excellent service and excellent product!

My order had a very quick turn around and any questions or queries I had were answered quickly. Very helpful and very pleased with the overall experience.
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Review by confirmed purchaser

Excellent print, true colours and well packaged delivery

A reliable and quality service, good colour printing and a well packed delivery
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Review by confirmed purchaser

Quality service & product

Already recommended to friends and family. Excellent website with easy to use product creating engine. The quality of my finished canvas is really impressive and I'm sure I will use point 101 in the future.

Point101 Details

10 Years of Experience

Established since 2003, we have over a decade of experience in helping customers get the best results from their images. Serving professional photographers, artists and illustrators, galleries and corporate customers - we have a wide range of clients and the right solution for your projects.

The Highest Quality Print Products

From giclee printing, canvas, photo books, perspex and di-bond to bespoke framing. Point101 offers a selection of professional products to suit your needs. We only print in high definition using archival inks, acid free papers and gallery quality framing methods to make sure you get stunning results.

Intuitive Upload System

Our upload and preview system is an industry leading web application that gives you complete control over the look and feel of your photos. With accurate positioning and a live in-room preview you can be confident that you're going to get great results every time.

Outstanding Customer Service

We endeavour to offer our customers expert advice, a fast response to all enquiries and if there are ever any issues with any of our print products we aim to solve them immediately without fuss. We put customer service at the top of our list!

About Point101

Point101 was established in 2003 by passionate individuals who love art and photography; and are excited by the ways in which technology can bring solutions to printmaking and viewing art online. We are an innovative fine art printing company based in East London; rapidly growing into the UK’s favourite online printer. We produce high definition, colour-matched, professionally finished prints. We offer a selection of products for the home, work or gallery space and specialise in providing bespoke solutions for photographers, illustrators and corporate spaces. We have a reputation for providing high quality prints at competitive prices, with an unmatched service and an award winning upload and preview system. We’re an active printer member of the Fine Art Trade Guild.

Visit Point101

Contact information

Write to: sales@point101.com
Call us on: 0207 241 1113
We live here: Unit 64a, Regent Studios, 8 Andrews Road
E8 4QN London
United Kingdom

Category

Point101 is ranked 9 out of 69 in the category Art

Point101 is ranked 3 out of 14 in the category

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