Diane was really helpful with the order when I needed to change the items ordered and promptly processed a refund for the difference. Will recommend this company.
The website is easy to use and the information is presented in a user-friendly way.
The prices are very competitive, and the tracking I ordered was delivered very speedily. This is the second time I've used this firm, and my faith in them has been confirmed.
I have for some time been searching for a strong dependable metal curtain rail. Also the type of rail that as soon as you start to install it you can tell it is going to be there for years. I have finally found that product, It bends round my five sided bay window beautifully. The process was simple and straight forward and looks terrific. Thank you.
I ordered 3 x 6 curtain rings. The delivery charge was £6.50 because it was over £20. These were delivered by Royal Mail not courrier as suggested and the postage cost was £3. Even allowing for a jiffy bag charging £6.50 is too much and I would try and avoid using your company again unless I really was unable to source the item elsewhere.
We ordered some curtain poles, that were reasonably priced. The delivery was speedy, and we were very impressed with the quality. The site was very easy to use and it was very useful to be able to look up the individual specification of each item including instructions on how to fit them. We look forward to ordering some more poles and some blinds.
Thank you Poles and Blinds!
The pole was fine but the hooks did not keep it up, they fell down twice and they were only holding organza, so it is a bit of a design fault. Luckily my handy husband was able to fix using a different hook.
They do look good though.
Ordered a light oak solid wood pole 2.4 metres, it was a little darker than i expected, but very well made, it was not made from oak wood as i expected, as i paid a little over £100, i was expecting the real deal.
delivery was prompt and well packed.
The range of products is very good, good quality and fast in despatching. The website is also quite user-friendly. The only thing to improve is to inform when the delivery is going to take place - at the moment the information is sent only when the goods are despatched.
The double track which is listed as suitable for bay windows - is not really. It's metal, while bending it's not flexible enough to create a smooth curve. I'm trying to get a refund, no luck - the answer was that it hasn't been done properly and in general not very nice tone of emails. I do not think they have ever tried to bend this track.
Had searched all curtain shops in and around my area and could not find any recess brackets for my curtain pole. Poles and blinds had just what I was looking for. Good price lots of size and colour choice, a fantastic find. Delivered within two days.....wonderful. Would thoroughly recommend
My order was taken in a most efficient and friendly manner and my queries answered. The curtain poles arrived, as promised, within two days are fabulous and made in the UK. Will happily use Poles & Blinds again, as and when we need to.
I would recommend this company as their efficiency was exemplary.
Up until now, we have had 3 small pieces of wood fixed above the window to hold the venetian blind far enough from the window so as not to catch. This was very unsightly
and an embarrassment each time we looked at it.That was until we purchased one of your variable extension supports( we would have liked 3 but you only had one in stock).
As we also have curtains up to our windows we just replaced the centre wooden piece as the curtains will hide the 2 end pieces of wood until we can purchase 2 more variable supports.. All in all an excellent product and gives a more pleasing look to the window.
I needed 'narrow', top-fixed but strong curtain tracks to allow overlaps for an 'under-the-eaves' space curtain hanging and was looking for metal rather than plastic.
From starting with a 'Google' for my needs, Poles and Blinds came out strongly and, although not quite the cheapest, was the only one which offered the full package of what I wanted, including 'end stops' to allow for the cutting of one of the two rails I ordered. The web-site was very efficient, processing and delivery of the order (to the distant Scottish Highlands) as speedy as could be desired and - though I can't judge yet for the strength - everything with the fitting and fixing has gone smoothly.
So, a very satisfied customer.
When placing the order the web site did not keep 1/4" I had added to the width of my blind. I reentered and it did it again. So I thought it must be ok. NO if it happens to you please ring them. The blind I ordered is black. But on the sides the blind has a white line down it. Must be dyed on both sides ,which leaves a white line in the middle of the edge. I also ordered eyelets in the blind, which makes you look at the bottom of the blind. The end of the blind is stitched. This means when looking at eyelets you see a line of holes.When the blind is down or half down you see light through the stitch holes. It would have been better glued. The blind was not straight. All in all the blind looks cheap! £77 cheap!! I have emailed and sent photos they can do nothing for me. All they keep on about is I should have rang about the 1/4". Not the other issues.
I needed poles that fixed to the ceiling due to lack of space, I took a chance and ordered these, I was pleased with the quality of the product and the look. The chap who fitted them was also impressed with them and found they great to fit, only the fittings for my type of ceiling were no good needed something stronger. This may have been because of the thick artex on it.They look good up and the curtains go on easily. Really pleased with them and would recommend to my friends.
I found Poles & Blinds on the internet (Google) as having the poles I wanted at very keen prices. Prior to ordering, I telephoned for some advice on the wall fixings and found the personnel extremely helpful. I then ordered two of the poles and was surprised to learn that they were to be delivered the next day. They arrived less than 24 hours after placing my order, well-packaged and in pristine condition. I had another query following the fitting of the two poles and this was answered with the same courtesy and efficiency as my original enquiry. I would definitely recommend this company for its value for money, efficiency and courteous service. First class.
The poles were ordered at 2.30pm and arrived super fast by 11am the next morning, not bad for free delivery. The bay window pole is of a good quality and simple to install. it is meat to be installed onto a wall but can be ceiling mounted because of the way the mounts are made. One word of caution though, if there is no gap between the top of your bay windows and the ceiling, then the brackets are too long and the poles will be suspended too low.
I got round this by taking an hacksaw to the brackets and shortening them, then drilling another hole through them to hold the two parts of the brackets .together
When decorating we inadvertently threw out our pole connector. The advice from a well known diy store was to buy a new pole. This one was new anyway!
Logged on to this site, found what I needed and hey presto it turned up. Easy to put up.
The connector did just the trick and I'm confident the pole won't fall down on me.
I ordered my curtain rail on Thursday afternoon. The company's price was fair and to be honest I was allowing at least a week for delivery to take place. The following afternoon the rail was delivered much to my amazement.
Delivery was amazingly quick, I would thoroughly recommend them.
I've got my living room curtain poles from them and really satisfied with quality.
The price was good and the items were delivered really quickly. The only problem is that they didn't set any time or even date for delivery which caused a chaos for me. The driver called me when he was at our doorstep! I had to come back home from work in the middle of the day!
I had the task of ordering blinds for our new offices at work. I've never ordered a blind in my life but was happy to find the website was easy to use and answered all of my questions!
There is a wide variety of products to choose from at really competitive prices. The order arrived quickly and the assembled products look great! :) Nothing but praise for this company!
CANNOT CALCULATE SIMPLE DELIVERY CHARGE TO NORTHERN IRELAND!
DELIVERY PAYMENT WAS REQUESTED ON 3 SEPARATE OCCASIONS.
TWO WEEKS LATER I STILL HAD NOT RECEIVED THE GOODS!
CUSTOMER CARE APPALLING!
OVERALL DISGUSTED AND WONT BE USING SERVICE AGAIN!!!
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