Part of the order came promptly. HOWEVER item missing, only mentioned on delivery note. 2 weeks later I'm still waiting with no update from Polybags. No intimation on website item was out of stock. No updated emails - nothing.
arrived promptly, easy to deal with, product looks fine but we have not used it yet.
Very prompt delivery. Well packaged and exactly as described. Thank you
Polybags have a great selection of bags, all well described. However, I managed to order the wrong item, not realising this until it was all confirmed. When I contacted Polybags Ltd by phone - expecting to be told it was too late to do anything about it, the sympathetic lady who answered the phone managed to call up the order, cancel it and re-order what I did want (and all without making me feel a total idiot!).
I thoroughly recommend both Polybags products, their incredibly fast delivery time, and the courtesy, efficiency and friendliness of their employees.
totally recommend this website
I work for a charity and for the first time we've produced our own Christmas cards ,and so we needed cellophane bags to put them in. I went on-line to Polybags and placed the order. The site was really easy to use and follow. The bags arrived in no time at all.
All done - easy-peasy.
I've never ordered cellophane bags before, so I wasn't sure what to expect. But the whole process was seamless and easy - and the bags were actually better quality than I thought, which enhanced the packaging of our product. So, thank you very much Polybags!
I was really please with every element of my purchase through Polybags. The range, the price, the speed of delivery were all first class.
Order was placed with next day delivery paid for, delivery didn't turn up and when chased found to be still in the warehouse. Message had been put on the order to leave in the porch but courier did not and took goods back to their depot, attempts to get your customer services to help was met with a less than keen or helpful lady who had to be forced into ringing the courier to resolve. Goods eventually arrived but one of the three boxes was open with some goods missing/damage, far from a pleasant experience.
To be fair after my Trustpilot comment I was contacted immediately by Peter who apologised and promised to follow up on the issues whilst offering to send out replacements for the damaged product - a great response and appeared very genuine in his apology and dissappointment in the service we had received. Will use again.
Polybags sent me samples of two different sorts of bags so I could try them before purchase.
Ordering was simple and I was kept fully informed. Delivery was quick and the bags were exactly as described. I would not hesitate to use this company again.
I have been looking for a material to keep a subfloor dry. Polybags Ltd have provided the answer. I don`t have to worry about it raining now!
Good speedy service, and good follow up.
After I had viewed a few sites, I requested some samples so that I could try for size. Polybags sent me 8 samples with the catalogue and a business card with contact details, the other companies charged me for the one sample that they sent which was not in a pristine condition. I then ordered a box of 1000 bags from Polybags which arrived very promptly. I feel confident of this companies efficiency and all their contact with me feels friendly.
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