Received charger Saturday morning - collected it from local sorting office. Delivery time and everything before this - ease of ordering, payment etc. spot on. However, unfortunately the charger did not work. Tried to telephone the number on the envelope, but this was registering 'unknown' so I therefore could not contact the sender personally before returning the item, which I did on Monday with a cover note. I am now awaiting a reply from Port-Charge.
5 Stars *****
The product was set at a good price, the delivery was quick and the product works perfectly. Sounds like a very normal experience but in this day of cyber rip offs, these guys deliver - Thank you :)
I purchased an ipod battery and a ipod/usb lead from this company. The battery looks 2nd hand and will not charge. When I raise this with them they said it was new. I offered to send them a photo and return the battery to them. A month later i'm still waiting for their response. The ipod/usb lead pulls apart. I will definitely not use them again and advise others not to as well.
Made the order at really short notice, just 2 days. Even though they had to check which model PSP that battery was for, the order was still delivered next day and right on time for the holiday. Brilliant service
Delivered on time, correct, undamaged and at a very reasonable cost. Highly recommended.
see above for all I have to say
Ordered a replacement battery at about 1/3 of the price of the official product, it was with me within two days and works perfectly. My only gripe is with the postage charge which is stated as £0 throughout, until the very last step when it changes to £1.99. More transparency please, the value is still good but you feel a little swindled.
Purchased case for my ipad, delivery was quick I admit but after that it all went wrong.item is faulty and I have tried contacting them via email plus called there number on website so many times I know the number off by heart. This has been going on for a week now and no response to my emails plus no one seems to answer the phone. I'm getting the idea they don't know how to answer the phone as they have a voicemail service which by 12 oclock is full and can't take anymore messages, so my advice to you go somewhere else as this company doesn't care if you have any issues they just want your money
Should have known it was too good to be true. Bought a wireless "Apple-like" keyboard It arrived inane already opened box and was of cheap Chinese manufacture. It was so badly made that the batteries did not nestle together in the battery compartment, so no circuit could be formed. The moral of the story: always buy Apple products.
Upon being informed of the situation, Porta-Charge kindly agreed to "consider a refund". You need to be a bit more positive than that!
Ordered my item 8 days ago for first class delivery and still not received my item. The confirmation email said I would be emailed once it was dispatched but still haven't received that. I emailed customer services, who in fairness got back to me quickly, but said that due to Christmas period items may take longer to be delivered....nothing like that mentioned on the site when I ordered my item, if I had known it would take this long I would have gone to a shop and bought it straight away. Very disappointed.
I have just made my first purchase from this company and unfortunately the battery I was sent, promptly, had a fault and would not take a charge. I contacted the company, and without any quibble a replacement was sent, and pre paid Jiffy bag included for return of faulty goods. Very impressed and will use this company again.
Perfect - great price, reasonable P&P and super fast delivery wouldn't hesitate to use them again :)
The product itself is fine - fit for purpose & as described - and it was delivered within reasonable timescales.
The reason for the 2-star rating is that the initial checkout screen clearly showed delivery as "Fixed £0.00", but when I progressed to the PayPal screen, delivery was actually charged at £1.99 (a hefty surcharge on a £4.99 product).
Unfortunately I hadn't realised delivery wasn't free until after I'd confirmed the order (my fault for not checking, I know). At best, this is poor web-design; at worst, this is deliberate sharp practice!
Either way - make sure you check your delivery charges before committing to purchase from these guys.
This purchase was for a power pack for my Laptop. I needed this to arrive quickly due to using it everyday and I was so pleased with the quick delivery. The site was also very easy to use. I would definately purchase from here again.
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