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Postgoldforcash.com reviews

Good
8.6 out of 10

113 Trustpilot review(s)
Most recent review
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  • Reviews (113)
postgoldforcash.com

Review by confirmed purchaser

Previously very satisfied

Absolutely appauled with the amount of cah recieved for recent items.
Like most people I am in a desperate situation and agreed.
Also mis heard quote ( not your fault).

Reply from postgoldforcash.com

Hi Maria
Thank you for taking the time to review our service. I’m sorry that after further consideration you were disappointed with the price you received for your items. Our records show that we received your pack on 26th April and you received your offer the same day. It is very important to us that our customers are happy with the offer we make, which is why we contact them to discuss the amount before sending out a payment. I can assure you we had our head jeweller look at the items and we wouldn't have been able to offer you anymore. I have also listened to the call and you did seem quite happy to accept the offer at the time; however the customer service agent would have been more than happy to return your items at no cost to you if you had asked us to do so. We pride ourselves on providing a top quality service and I’m sorry you felt we did not achieve this in your case.
Thank you again for your feedback.
The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Excellent service

The whole experience was good from start to finish, would recommend to anyone who needs to clear out their jewllery etc, the staff where exceptionally helpful, and polite and the quick turn around from items to cheque was again excellent

Reply from postgoldforcash.com

Hi Annie - Thank you for your 5 stars. Our staff will love to hear your feedback on the service. Remember if you do recommend anyone to sell their gold with Postgoldforcash you will both receive an extra £10 when they sell £30 worth of gold. Many thanks The Postgoldforcash Team.
postgoldforcash.com

Review by confirmed purchaser

Way more than I expected for old jewellery

Postgoldforcash surpassed my expectations. I ordered an envelope online - then just put all my old jewellery and some odd earrings in the bag and sent it off. I couldn't believe they called me the next day with an offer which was way more than I expected. Great service!

Reply from postgoldforcash.com

Hi Laura

Thank you for rating Postgoldforcash 5 Stars. We are extremely please you got more for your gold than what you expected. Enjoy spending it.

Many thanks The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Trust Gold works for me.

My dealing with trust gold was simple easy and problem free. The only thing wrong in my opinion was that they were a bit pushy as I had several phone calls chasing me after they sent the pack as they had not received anything back from me. Other that that the transaction was simple ans the money in my acciount when they said it would be,

Reply from postgoldforcash.com

Hi Martin, Thank you for your review. We are delighted you thought the process was simple and easy. We apologise for any inconvenience we might have caused by phone calls - we pride ourselves on making sure people are happy with the service and call people to check if they have any questions. Many thanks the Postgoldforcash Team.
postgoldforcash.com

Review by confirmed purchaser

broken jewellery converted to hard cash! Brilliant

I would have been hesitant in sending my few pieces of jewellery but it was a win win situation. Postage was paid and I got a receipt from the Post office. I knew that I would be phoned with an offer and I also knew that I could agree or reject the offer. I accepted the offer and the agreed money was transferred to my bank account. It was very simple ,didn't cost me anything and I had more than I thought I would be offered. All very easy.

Reply from postgoldforcash.com

Hi Pamela

We are delighted with the 5 stars you have given our service. We hope you enjoy spendint the money you received. Remember you can earn more money if you refer any of your friends and fmaily and they sell over £30 to us.
Many thanks The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

EFFICIENT AND RELIABLE!

# BASED USING POSTGOLDFORCASH BECAUSE SAW ANNE DIAMOND ON TV
# PACKS AVAILABLE ONLY IN LARGER WH SMITH STORES
# SECURE PACKAGING
# RECEIVED EMAIL CONFIRMATION OF RECEIPT OF THE PACKAGE THE FOLLOWING DAY
# ONLY CONCERN WAS GIVING BANK SORT CODE AND ACCOUNT NUMBER OVER THE PHONE; BUT AGAIN BECAUSE ANNE DIAMOND ENDORSED POSTGOLDFOR-CASH I GAVE DETAILS
THANK YOU

Reply from postgoldforcash.com

Hi Maureen, Thank you for your 5 stars. We are glad you thought we were efficient and reliable. Please be assured there is no security risk to accpeting a payment via a bank transfer - this is usually more efficient and quicker than a cheque payment. Many thanks The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

great

fast , good price for gold thanks

Reply from postgoldforcash.com

Hi Rita, Thank you for your review and 5 stars. We are glad you found the service fast and you received a good price for your Gold. Enjoy spending it. Many thanks The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Good service

trustworthy

Reply from postgoldforcash.com

Hi Laura, Thank you for your 5 stars we really appreciate your review. Thanks The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

postforgold is very easy and quick

i wanted to sell my stuff and some cufflines from my late dad so i thought i would try postforgold it was very easy they send you all the stuff you need and its next day delievery i posted it on the tuseday and got a phone call on the wednesday with my offer which i was really pleased with and i got cash on the thursday i would use them again

Reply from postgoldforcash.com

Hi Dawn, Thank you for your 5 stars. We are delighted you thought our service was easy to use and would use us again. Remember we have included another pack for you to sell more gold or if you pass it to friends or family and they sell us gold worth more than £30. We will give you both £10 as a thank you. The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Good service - prompt receipt of money

I was happy with this service - called me within 24 hours as promised and no pressure to accept their offer. When I accepted this offer, the money was deposited to my bank account within 2-3 days. Only issue I had is that not knowing even a rough value for the items I was sending in, I did not know whether or not I was getting a good and fair offer from postgoldforcash.

Reply from postgoldforcash.com

Hi Lisa - Thank you for your review. We are glad you were happy with our service. We always endeavour to call customers within 24 hours etc with their offer. Many thanks The Postgoldforcash Team.
postgoldforcash.com

Review by confirmed purchaser

i think cash for gold is reasonable

i sold my gold to cash for gold i receved a phone call for confirmation for payment and i received the payment thankyou

Reply from postgoldforcash.com

Hi Helima Thank you for giving Postgoldforcash 4 stars. We hope you enjoy spending the money you received for your gold. Many thanks the Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Great service!

Had a very fair amount of money sent to me within 2 days of posting the gold, was shocked and thrilled at how much I received..would highly recommend

Reply from postgoldforcash.com

Hi Christina,

Thank you so much for your review.

We are delighted you were happy with the service and hope you enjoy spending the money you received for your Gold.

Many thanks
The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

was very quick and efficient would of liked more money obviously but was very good service

was very quick and efficient would of liked more money obviously but was very good service

Reply from postgoldforcash.com

Hi Dean
Thank you for taking the time to write a review. We are delighted to hear that your thought the service was very good.
Many thanks
The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

You Can Trust Postgoldforcash

I had a few reservations about selling my broken gold items. I was afraid of not being offered a reasonable amount. I was however re-assured by the website, especially the video, the whole organisation looked so professional. So I sent for an envelope but still hesitated in returning it. A friendly phone call from PGFC reassured me that it would hardly cost me any money to have non-valuable items returned if they were not suitable. Confidently I sent off my envelope & within a day or two had a substantial offer. Three days later the money was in the bank. I am delighted that I trusted my instincts. The follow up has also been excellent & I have just recommended my Father. Thank you.

Reply from postgoldforcash.com

Hi Val - Thank you very much for the 5 stars. We are glad you are happy with your experience with Postgoldforcash. Remember if your Father sells more than £30 worth of Gold to us you will both receive an extra £10. Many thanks The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

will not recommend this company

what is the point of filling in forms when you didnt read or take any notice of it or explain anything to me when you phoned with the offer, i ended up paying for postage i neither requested or wanted having asked for a cheque on the form and although i did not pursue the matter when you rang back to explain it is because i am not so poor i am that desperate but others may be.

Reply from postgoldforcash.com

Dear Marie
Firstly I am sorry you were disappointed with the service we provided you. I can see you ticked your form with cheque however it was explained on the phone we would be sending you a cash payment when you accepted the offer.
As I understand one of our agents explained to you, most of our customers choose to have their payment via cash within 24 hours of accepting their offer, we offer this as the first option on the phone. There is absolutely no obligation to accept our offer as a cash payment and if you mention you would prefer the payment as a cheque when you accept the offer we would organise for this to be arranged.
Thank you for taking time to send us your feedback.
Kind Regards
The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

I got what I expected!

I got what I expected - No Hassle - No Waitting. A very professional sevice

Reply from postgoldforcash.com

Hi Terry Thanks for your review, we are really happy to hear that you were pleased with the service. Thanks very much for the 5 stars! the Postgoldforcash team
postgoldforcash.com

Awesome!

It was a pleasure using your service from start to finish, it was very easy and efficient. I received a great offer and would recommend you to anyone.

Reply from postgoldforcash.com

Hi there,
Thank you for your review. The team at Postgoldforcash really like to hear customer's feedback and we are pleased to know that you will be recommending friends and family. Remember you will receive £10 for everyone you refer who sells more than £30 to us.
Many thanks The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Fantastic Customer Service & Quick Payment!

Fantastic Service!! Posted my gold, recieved a phonecall the next day to make me a offer, I accepted and the money was paid into my account within 3 days! Very pleased with the service!

Reply from postgoldforcash.com

Hi Shauna Thank your for your review. We are so happy you enjoyed using the service. Remember if you refer our service to your friends or family and they sell over £30 we will send you £10 to say thank you. Many thanks The Postgoldforcash Team.
postgoldforcash.com

Review by confirmed purchaser

Quick, Professional and Personal Service.

I sent my pieces off on the Thursday, I received a phone call on the Friday telling me the amount being offered, I agreed and the money arrived by post on the Saturday. That was excellent service, Thank you!

Reply from postgoldforcash.com

Hi Elizabeth,

Thank you so much for your review.

We are delighted you were happy with the service and hope you enjoy spending the money you received for your Gold.

Many thanks
The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

very good service

very good service and helpfull

Reply from postgoldforcash.com

Hi there, Thank you for rating us 5 stars, it is grately appreciated. We are glad you rate our service. Many thanks The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

prompt friendly service.

I would recommend this company to anyone who has gold jewellery of any discription. What I thought was junk no good or worth anything I received £58.oo
I received a quote for that amount the day after postage, and the day after that, themoney was delivered by post to my house.How efficient is that?

Reply from postgoldforcash.com

Hi there, Thank you so much for the 5 stars - we are really happy to hear that you were so pleased with the service and thought it was so efficient. Many thanks The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Friendly, smooth and efficient service

Very simple process and the staff that I spoke to were all very helpful and friendly

Reply from postgoldforcash.com

Hi Steve, Thank you for your review. We are glad you found the process simple and our staff strive to be friendly and helpful so I looking forward to feeding back your comments to them. Many thanks The Postgoldforcash Team.
postgoldforcash.com

Review by confirmed purchaser

I found Post Gold For Cash to be a trustworthy company with a fast and efficient service. I would definitely use them again if I had anymore gold to sell.

Not only was the service fast and efficient, but the staff were very friendly and cooperative

Reply from postgoldforcash.com

Hi there, Thank you for the 5 stars we are so glad you found the service fast and efficient. Our staff always like to hear reviews from our most valued customers. Thanks again The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Very good

I have used Postgoldforcash.com several times and have always been very happy with the prompt responses and reliable money transfers

Reply from postgoldforcash.com

Thank you Natasha for your review. We are delighted you have used the service a few times. Remember if you refer our service to your friends or family and they sell over £30 we will send you £10 to say thank you. Many thanks The Postgoldforcash Team.
postgoldforcash.com

Review by confirmed purchaser

extremely satisfied

I was extremely satisfied with the level of service and was very happy with the amount I got for the items I sent.

Reply from postgoldforcash.com

Thanks for your review Phil, we are really happy to hear that you were so pleased with the service, and the price paid for your items. Thanks very much for the 5 stars! the Postgoldforcash team
postgoldforcash.com

Review by confirmed purchaser

Did what it says on the tin......

Polite, hassle-free, couldn't have been easier or more user-friendly. Have already successfully recommended them to friends.

Reply from postgoldforcash.com

Hi there, thank you so much for your review, we really appreciate it. And thank you also for recommending your friends, I hope that you have been claiming your £10 thank you gift for each friend you have recommended that has sold over £30 of gold. I hope that we can be of service to you again in the future. Kind Regards, The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

complete rip off!

It's a complete rip off if u ask me! Your so tight on the money! If I had known how bad u were before I sent my stuff of I never would of! Absolutely ridiculous!!!!

Reply from postgoldforcash.com

Dear Claire,I am so sorry to hear that you were disappointed with the price we offered you for your items. I can see that your pack did contain a large amount of silver, which only achieves pence per gram rather than the higher value that gold is worth.
As I am sure you know, we always call all of our customers to discuss our offer within 24 hours of receiving your items. There is absolutely no obligation to accept our offer, and if you choose not to do so, we would have returned your items at no cost to you.
Thank you for taking the time to send us your feedback
Kind Regards, The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Brilliant

I was astounded at how good & efficient they were.Their offer generous,the cash immediate,I can't imagine using anyone else.

Reply from postgoldforcash.com

Dear Harry, thank you for your wonderful review, we really appreciate you taking the time to do this, and for giving us 5 stars. If we can be of any service in the future, please do not hesitate to contact us on 01202 666249. Kind Regards, The Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Excellent

Very quick and efficient service. Good communication and friendly.
Was very pleased with all. Would recommend.

Reply from postgoldforcash.com

Dear Janet, thank you so much for reviewing our service, we are delighted to receive 5 stars from you and to hear that you would recommend our service. Don't forget, for every friend you recommend that sells their gold to us for £30 or more, we will send you £10 as a thank you (and give them £10 too!). Thank you so much for choosing to sell your gold to Postgoldforcash
postgoldforcash.com

excellent and prompt service

Postgoldforcash did exactly what they promised. I got good value for the gold I sent and payment was very prompt. Would definitely recommend them.

Reply from postgoldforcash.com

Thank you for your great review, I am so pleased to hear that you were happy with our price and service. Thank you for choosing to sell your gold to Postgoldforcash.com.
postgoldforcash.com

Too informal, no written communication of offer!

Too informal, poor price, no written confirmation of offer.

Reply from postgoldforcash.com

Dear RA, thank you for taking the time to review our service and I am sorry that you felt we only warranted 2 stars. We believe that personal communication with our customers is very important, which is why we promise to call all of our customers within 24 hours of receiving their gold, rather than just writing to them. The vast majority of our customers do prefer to be contacted personally via telephone, and to speak to our friendly customer service team, rather than just receiving a letter or an email.
Thank you for choosing to sell your gold to Postgoldforcash.com
postgoldforcash.com

great service

great service easy to deal with

Reply from postgoldforcash.com

Hi Steve, thanks for your 5* review, we are delighted to hear that you were so happy with our service. Did you know that if you refer a friend to Postgoldforcash and we buy £30 of gold or more, we will pay both you and your friend £10? Just give us a call on 01202 666249 if you would like to request any more packs.
Kind Regards, the Postgoldforcash Team
postgoldforcash.com

Review by confirmed purchaser

Great Service

The website was easy to use and I received my cash within 48 hours of sending my pack in. I would recommend them to anyone.