I ordered a K&N filter for my motorbike but i ordered the wrong one i rang and spoke to someone who was very helpfull i sent the filter back on monday afternoon and received the right one on wednesday morning and i rang to say how helpfull they were, great service fast responce would buy from them again. many thanks
very helpful had questions on product I required they were answered within couple of hours, the lady I spoke to knew what she was supplying and had alternatives if required - paid - delivery next day excellent sevice. I have recomended to several of my friends who have used them and found them as helpful. Well done!
I sent an e-mail regarding an induction kit i got an e-mail back same day and not an auto reply!! Helpful info with links on the e-mail to 2 different induction kits ordered before cut off time for the day item in stock and came next day FREE delivery!!
I purchased a K&N Induction kit for my car from Potn as they were the cheapest and offered a fast delivery. I was called within minutes of placing the order as Unfortunately the kit was out of stock at K&N. They then went through my options including the AEM alternative which I purchased. They knew the spec and actually listened to what I was looking for, not only that I had it 2 days later. Big thumbs up to these guys!!!
They promise to deliver next day but once they take your money they completely ignore you. I tried to get in touch several times over a period of several days but was ignored (they don't provide a phone number only an email address). After googling them, I realised I was one of many people who've had the same experience.
In the end I was forced to cancel the order, and a week after cancellation I'm still waiting for a refund. Please spare yourself a lot of misery and shop elsewhere. Most local shops will be able to match the online prices - I bought the same alloys locally, for the same price as online, and got them the next day, with much better customer service this time.