I originally purchased a set of cutlery via groupon at £45. I decided to purchase another set and went direct to Pots and Pans and with postage I still saved £14.
Very good service and quick delivery of items, the price was the best on the Internet too. Can't fault them.
Looking for knives and found a block of the knives I wanted and price was right.
I would highly recommend them to you the dinning set is beautiful, unique, good quality and really brilliant for the price. I had searched and searched the market place both online and in shops to find something chique, modern, elegant and at a reasonable price that I could be proud to serve my cooking on. Pots and Pans provided the solution it was certainly the best out there.
thanks to P& P i still believe in good sales and customer service when shopping online.
being a first time buyer with P & P i was positivly surprised with the pricing and speedy progress of my orde wich took 3 days from ordering to delivery to my home.
BUT EVEN BETTER was the after service when phoning about a faulty item. ok you could say " it should. have been spotted before it left for delivery" but it was not.the customer service however made all worry disappear by profusely apologising and ensuring that i got my replacement within ONLY 2 DAYS. i will DEFINITELY WILL SHOP AGAIN at PPOTS & PANS should i need anything for my household.
thank you P&P
very bad .... will never use your web site to buy things .....
I was searching for a particular item on google and the website came up near the top of the result options and I decided to give it a try.
Website was user friendly and easy to navigate and my order arrived quickly. I was kept up to date with when my order was despatched and was able to track it online.
Easy shopping, just as it should be on the internet. My pan (le Creuset) was chosen from a wide range of products and arrived well packed and in good time. Nothing negative to say, except maybe, ease up on the advertising emails : )
Quick and efficient and the tracking system was helpful especially as both items ordered were delivered on different days.
I found the 'Jamie Oliver' induction compatible Wok I wanted on the Pots and Pans website. I ordered on a Sunday and the Wok arrived beautifully packaged on Tuesday. As items over £50.00 are free of postage and packing charges the final price was lower than on Amazon. I recommend the company, and buying directly from them, without hesitation.
After an initial glitch, when I did not receive acknowledgement of my order, all then went smoothly and I received my item when you said I would. The item was well and securely wrapped and my initial enquiry was courteously and promptly dealt with.
Ordered item but notified promptly this was out of stock but given very accurate date as to when this would be available and despatched. The goods were sent, special delivery and arrived sooner than the estimated date which was brilliant..
I would recommend pots and pans as a very good on line shopping experience.
They give attention to detail and keep you advised of how your order is progressing.
They also deal with any complaint one may have to one's full satisfaction.
I cruised the Net in search of Le Creuset casseroles and came upon Pots and Pans.
To place an order was very straightforward and the delivery service was excellant. I was anxious about receiving the parcel, in case I needed to be in, but having tracked the parcel I left a note on the frontdoor which Parcel Force responded too, so I didn't encounter any delays at all. I wouls highly recommend the company.
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