The service from power tools pro.
Was first class consice,there was no delays to delivery as the stock was available.
The prices on the website were very keen,but remember to add the Vat !!!.
Delivery or the items was also very keenly priced as one payment was acceptable for the two items I purchased.
All in all a company and service provider I would recommend...
Spoke to Power Tools Pro on wednesday evening, Ordered Thursday morning, promised it would be looked for and dispatched ASAP. Parcelforce did not lock pick up until monday night ...tuesday morning (today) 05.09 am logged out for delivery... it is now 19.07 nothing received...So despite Power Tools Pro requesting i review their service.. what else can i say? i have not received it and cannot comment on the product.
Goods ordered on 4th Nov 2013 with stock showing as available. Advised 4 to 5 working days delivery after 8 working days without delivery I telephoned to query. I was advised that the goods were available but had not been despatched.. I was advised that they would be sent out immediately. Goods finally arrived on 18th November (10 working days after order) Also Goods arrived loose in brown packing box with padding but not in Bosch original box.
Makita Hp2050 Corded Drill :-
1. Extreme value by a large margin.
2. Not a fast delivery, but arrived as stated ie. three to five days.
3. Arrived in good condition.
4.Phone call on day five was helpfully and courteously dealt with.
We thought we would try a smaller company to order a sander for my husband's business. We ordered online on Friday 1st November with a confirmation of the order and payment. Some one phoned later to check our address. By the following Thursday 7th November there had been no delivery. When we phoned we were informed that the sander was not in stock and had been reordered, it would perhaps be despatched the following Tuesday 12th November. No one had contacted us prior to let us know the sander was not in stock. This probably meant my husband would have waited 2 weeks for this sander. The company had received our payment and that apparently was sitting in their account all this time. We cancelled the order and are now waiting for a refund. We have re ordered from Screwfix with a delivery due tomorrow Friday 8th November.
Best prices I could find for Trend router bits. Delivery time only average. No other problems.
The 18v impact driver is an excellent tool to have And to top it off it is a excellent price for what you are getting I have saved this site for further power tool buys and will pass on this information.
I ordered the wrong drill and only noticed over weekend. I contacted through email to change order and recieved a reply on oct bank holiday including phonecall order was changed without any problems. I recieved my drill which was well packaged it is as described and I got a new carry case for it included. Delivered to the door in a couple of days well done I will be a repeat customer.
Power Tools have a very good selection of products. They ship fast and are very helpful in providing essential info. Also very good in terms of informing about aspects that amy cause delivery delays such as "1 item out of stock" while you've ordered a batch. Compliments. Will not have the slightest problem with buying here again.
I placed the order Nº 25717 on 2013-09-25 and money was taken from my credit card immediately
On 2013-09-26 I could not acces my account in Power Tools Pro so I send an email. Answer: Your order is cancelled due weight in excess of allowance (however the Order Confirmation sent by PTP clearly stated:. "Shipping to ES (1x83kg) BP31,55". How they can allege "weight in excess" if they already knew it?
To put the cherry on top of the cake, the refund has been delayed until today 2013-10-01 and made me loose 25 Euro due to currency exchange as the BP has risen during these days.
How would you rate this service?
I recently ordered a quite expensive cordless hammer drill and paid quite a lot for the postage and packing ( to Greece ). The transaction went through, was acknowledged,
money exited my account. Then a couple of days later I received a vague email mentioning a refund of the total amount, no reason given. I emailed in turn to inquire, no reply, so I phoned up and was told by a rather unhelpful person that the company does not send to Greece. The money has yet to return to my account ( 6 days later )
if you need to buy any electrical tools these are the people to go to.
Some difficulties because billing and shipping address should be the address of credit card owner (so why the system allows different addresses for shipping and billing ?). The article arrived timely and at an attractive price despite relatively high shipping cost.
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