Whilst I really like the product I bought, having used Powerbeck brands in the past but purchased from a gym, it was the service that let this review down.
I paid for next day delivery, ordered at 1100 on a Tues. I rang Powerbeck on the Weds PM after waiting in all day to try and get a tracking number as it hadn't arrived to be told my item was out of stock and would be in later that day and then posted out. As a compensation I was offered a free shaker.
I then had to ring again on the Friday to be told it had just been dispatched, I asked if it would arrive on Sat and told yes. My order finally turned up on Monday without the offered free shaker.
As stated the product is great, mixes well and tastes nice. My gripe is that I had to chase the order and wait five days when I paid extra for next day and what was offered as compensation was not included. Will I order again, I'm not sure...
My honest view about powerbeck is they are amazing!
They have great deals, the customer service I receive everytime is second to none. I love the Whey Protein Chocolate powder just goes down so nice everytime and also I have seen very good gains from it. Don't get me wrong I do train very hard and also eat good balanced meals!!
Use powerbeck they won't let you down!!
Iv been using Powerbecks products for some time now and I find the flavours and results out weigh some of the more expensive products out there. Iv found that the delivery is quick and correct, and if there may be a hold up for any reason they will contact you by email or phone to let you know. All around 5*.
I have used Powerbeck products for years which I used to purchase from my local gym when I first took training serious, I now train at home in my well equipped garage! My local gym still sells and recommends Powerbeck products, I find it easier and hassle free to order online and get it delivered straight to my home, the website is excellent with a fantastic range of products that do work.
i like the power beck product very much it has got to be the best tasting protien powder on the market. i usually buy it from my gym but bought it from internet site because it was cheaper, when it came through the post there was no plastic seal on tub and it was half empty. ive now switched to bsn syntha-6
Hi powerbeck. Just wanted to say that i have tried loads of various protein shakes, however your ADVANCED PROTEIN IS THE BEST BY FAR, mixes well with water, tastes great and gets results, also reasonably priced. I am also very happy with the speed at which you deliver the product, THANKS POWERBECK
This Instant Whey protein is the best in terms of nutritional make-up (protein-carbs-fat), taste and consistency that I have used in the past 5+ years I've been using protein supplements. While the price of other brands has risen markedly over recent months, Powerbeck remains competitively priced and deliveries always arrive promptly. Overall, a great product, I'd recommend it to anyone looking for a straight whey protein supplement.
I first bought your whey protein powder over a year ago. At that time it cost me approximately 22 pounds for a 2.25 kilo tub as well as free delivery. Now it costs 30 pounds as well as a £5 charge for delivery. This is well above the rate of inflation.
I find the product really good, I usually choose the chocolate flavour through the recomendation of close friends, now we all use it.
Only issues is that once ordered I would either get the product either 1-2 days later or 6-7 days later and it varies all the time. A review of the system to ensure an efficient delivery system is in place may be required.
One final criticism is that in the last 2 orders I have made, I have only had tubs that are half full. I appreciate the quantity with the value is really good but only having half a tub doesn't meet that value.
Apart from that no other complaints.
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