Powerhouse Fitness reviews

Powerhouse Fitness reviews

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all you could possibly need for your gym at the touch of a button.

all you could possibly need for your gym at the touch of a button.The prices and range of products are so tempting you might want to hide your credit card bill
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Review by confirmed purchaser

Easy to order and punctual delivery

The above probably says it all, my only issue is that I have never received a parcel in such a poor condition, it was so bad I feared that the product inside would be damaged and parts missing, I photographed the box as the courier didn't want to wait for me to check it. I am sure it wasn't sent in that condition and its a courier issue
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Review by confirmed purchaser

Product was broken and nothing was done.

When I unpacked and half built my purchase I noticed it was cracked, the casing is lose and it's cracked all down the front, but I am still waiting (5 weeks) for anything to be done about it.
Check your purchase straight away for any damage and when it's delivered sign not checked!
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Review by confirmed purchaser

Generally poor. Especially communication and delivery time.

I have ordered twice now from Powerhouse Fitness and have definitely had a bad experience each time. First time -.my items turned up damaged.
Second time -.same again.
To cut a long story short.. it took a while for me to receive compensation ( which wasn't much ) after making a number of phone calls, sending emails, and pictures eventually resulting in me being compensated for the damage. But I never got anything back for the over 20 pounds worth of phone calls that I made during that time. Which they know about as I mentioned the cost of the calls and the fact I had a large phone bill.
And this second time around - I've not even bothered calling or anything because I can't be bothered going through this again.
I probably won't be ordering from Powerhouse Fitness again.

Jason.
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Review by confirmed purchaser

Proffesional equipment

Very pleased with my kettle bells. Great value for the quality and fast delivery. Would definitely use powerhouse to buy my equipment again.
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Review by confirmed purchaser

Terrible service. As long as they get your money they don't care!

I made an order. They took my money. I received NO e-mail confirmations, EVER.

I wasn't sure if the order had gone through. I rang and got messed around saying they couldn't find it. After checking with my bank I found the money had been taken. But still no proof only the website that could have gone wrong.

As part of the order I had paid for the best delivery (Next working Day). I never got to choose a delivery date. And again never received a delivery confirmation E-mail.

It was by chance 5 working days later there was a knock at the door after I'd just came home from the shops. With the delivery.

If I'd have been out I wouldn't known until it was too late. This wasn't the delivery I paid for. Spoke to Customer services again, who wouldn't even offer a refund even though this was their fault.
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Review by confirmed purchaser

Online order did not arrive on correct day

Ordered item for specific day delivery, item did not arrive. Had to call and established item had not been sent.
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Review by confirmed purchaser

Excellent service and super fast delivery

Excellent product I have been using it for a couple of months now and it works better than any other fat burner i have tried in the past. Great for that extra energy boost. Well worth a try. Also works well with a pre workout formula..
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Great website, clear information and the best selection in London

I've shopped both in store and online, and never had any request or query too big or ridiculous. Great people and products.
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Review by confirmed purchaser

product poor quality

I bought 2 bodymax kettlebells. The postage was very expensive, had to pay a lot for a saturday delivery. Thekettlebells have mishaped handles and uneven bases which makes them uncomfortable to use.
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Pain free purchase. Repeat customer.

Have used the site a number of times for both big ticket and smaller purchases. Ordering/payment/delivery have been top drawer each and every time and would recommend to anyone. Good value for money when compared to other sites offering similar/same items. 1st port of call for all fitness purchases.
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Review by confirmed purchaser

never ever kurwa again

never ever kurwa again
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No need to 'weight' use this quick and easy site!

A great website with lots of choice at very competitive prices. Very easy to find what you're looking for and a simple checkout process with the option to remember details when you go back for more.
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Review by confirmed purchaser

great service from someone who actually understands a scottish accent, no complaints

I will be back to spend more as i expand my home gym, i dont even look at other websites anymore as your service is so good!
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Review by confirmed purchaser

Very good service as usual.

Excellent company to buy from.
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Review by confirmed purchaser

Great service again!

Website was easy to use and prices were very competitive! Will use again!
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Review by confirmed purchaser

Returns policy is poor

Having to find the postage for returns makes the items virtually non-returnable. The cost for example to send back a 6kg kettle bell is almost double what it cost to buy.
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Shocking Customer service / half decent products

Flat Bench - Flimsy and wonky
Olympic Dumbell set - Excellent quality
Lat pull down - Nice , does the job
Squat rack - Nice but a bit flimsy (wont go anywhere though so its safe)

Ordered and was told was ALL in stock... not the case. Once they'd been paid i was told certain stuff wasnt available. when they did deliver (or meant to) they didnt turn up!

about 3 weeks later they delivered again and i was told it was all there. When it arrived they'd only delivered the bench and the Barbell set!

the next day they delivered the squat rack. but still no lat pull down. They said they'd throw in some protein powder tosay sorry ! wohoo

2 MONTHS later they deliver the lat pull down.

6 months later - NO PROTEIN SHAKE! how will i survive!!

apart from the olympic barbell none of the equipment is 'gym' quality but great for use in a garage etc.

I'd recommend the equipment but only use this company if you have more patience than me!
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Review by confirmed purchaser

Very good price and very good service, product superb.

Fast delivery
Very good price for the kit quality
Equipment is exactly what I wanted and works well
Only criticism was slow to come and assemble.
Overall fantastic product and good service.
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Review by confirmed purchaser

Good products - very difficult to return wrong items

I ordered a medicine ball, a bar, weights for the bar (which were suggested to be bought with the bar) and a mat. All very good quality, however, the weights did not fit the bar. When I asked about returning them, I was told I would have to pay the postage (which on 10kg of weights, was not worth it), so I have not been able to get a refund.

Powerhouse Fitness Details

About this company

The UK's leading supplier of home and commercial fitness equipment, including treadmills, exercise bikes, rowing machines, elliptical cross trainers, vibration plates and a whole host of strength equipment and accessories.

Visit Powerhouse Fitness

Contact information

Call us on: 0800 212 729
We live here: Cloberfield House, 57 Beardmore Way,
G81 4HT Clydebank
United Kingdom

Category

Powerhouse Fitness is ranked 96 out of 106 in the category

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