I have been byuing kitesurfing accessories several times at Powerkiteshop. Always things have been delivered on time, to a reasonable price and with a good service.... and that all the way to Denmark :)
I ordered some equipment from powerkiteshop. I live in Denmark so expected delivery is 3-4 days.
Day 3: I wrote to their support (e-mail), to know if the packet was on the way.
Day 5: I wrote another e-mail and a message on their facebook page.
Later day 5: I get a reply saying they send me another mail explaining that they are out of stock on one of the items for 2 weeks, and if I would like it in another color insted.
I don't know where the other mail ended, I use gmail, and it was not in my spam box.
Anyway I agreed to the offer, and got the packet 4 days later in perfect condition.
My boyfriend`s passion is kitesurfing! I thought it would be a good ideea to get him a new kite for his birthday but I wasn`t sure what to choose. I gave Powerkiteshop a ring as a friend recommended them to me and I couldn`t believe the customer service they gave me! I thought I would be a pain for them as I had no ideea what I need but I was pleasantly surprised. They were very friendly, helpful and they sounded to know what they were talking about only to find out that they are all practicing the sport! Not often you find that! We were on the phone for more than half an hour and I bought what they recommended me. The parcel came the next day but the delivery was free so I was surprised!
And it was worth phoning them as my bf`s face when he saw it ,was priceless!
For Christmas I just ordered him a new harness and a travel bag again from Powerkiteshop! I laso ordered for me a beautiful hoodie and I love it! Again next day delivery.
Awesome! Thank you guys!
While searching for a kite for my son`s birthday I came across Powerkiteshop.com very easy on a search engine.I was impressed by their wide variety of products and custom buit options.
Having had no idea what to buy I was pleasantly surprised when I rang them (they have a free phone...not many shops have that option these days) and I was helped by a lovely gentleman who clearly knew what he was talking about.He also recommended me other little things I could buy to make sure my son is safe. I ordered around 4 pm and it arrived the next morning! Unbelievable customer service and fast delivery.
My son was delighted with his present so I can only say thank you to Powerkiteshop from an extremely satisfied customer!
I called into the shop in person, as it is not too far from where I live. Having not flown kites for some years, I was a little apprehensive about making a purchase. I needn't have worried.
One of the gents in the shop took me through a lot of options and gave me some really good advice. The result is that I have just spent the most smile generating £180 ever........Oh, and having taken said recently acquired kite on her maiden flight, I can't feel my forearms!
Thank you Powerkiteshop for the time taken to ensure I bought the right kite for what I wanted. You got it spot on!"
Will be back!
Lydia found this review useful
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