I placed my first order with Power Tool World for a Makita BL1830 18volt 3.0Ah battery pack.
The price was amazing - £64 - about a third of the retail cost anywhere else. (It's now been reduced further - £59 I think ). I paid for next day delivery for convenience and it was great. Totally trackable and arrived within the stated 1hour timeslot. Customer service line was not only friendly but genuinely helpful. I would recommend www.powertoolworld.co.uk. to anyone - fellow d.i.y.ers like myself or tradesmen. I think the range, prices and quality of service would be hard for anyone to match. I have already placed my second order and look forward to probably many more.
Purchased DeWalt DEWDCZ211S2R drill & driver combi (which has lived up to DeW's claims - excellent tools so far).
The service was very good, Placed my order one day dispatched the next with a stated delivery day four days after ordering, c/w tracking number which worked - and then emailed first thing on the delivery day with a one-hour time slot, which was kept.
It's good to get such well thought out and considerate service & a wholesome contrast to other deliveries. Well done.
Purchased this drill as a Christmas Pressie so unable to comment on the item.
But the service i recieved was perfect , Placed my order one day was here the next ,
was able to track my parcel all the way to my door. Was aware of the time it was going to arrive at my front door and it did right on time. Iwould definetly purchase from this company again and would highly recommend them to anyone else.
So very well done to all your staff for the excellent service they deliver.
Purchased a Bosch GBH 2-26DRE SDS Hammer Drill & Draper Sds+ Drill and Chisel Set 79195 SDS/11. Price was excellent, delivery fast, & both items really top quality. Most impressed with the Bosch SDS drill, solid build, powerful & precise, plus great torque. Chisels & bits have been very effective when working into hard stone wall. What more can you want?
I'll keep it short.
Prices are reasonable, website could do with update it's not very well set out to find items.
If you search the item may come up but good luck trying to find something through the choices.
Delivery was a bit slow, I know I didn't pick next day delivery but few days to dispatch it is a bit of a joke. I didn't think it'd take as long as it did, needed them for a kitchen fitting, product came after it had finished.
I would use again and recommend to others but if you need it quick then be prepared to pay next day delivery or you'll be waiting a while. Makes me feel forced in to having to pay a bit more for the same delivery just dispatched quicker.
An extremely high standard of customer service is set by powertoolworld.The item I purchased was very reasonably priced and the level of communication was second to none.The delivery of my order was very fast,and I was also given updates by text of the day, the time, the drivers name and also an option to have my order delivered to a neighbour.I found this experience very gratifying,and would definatly recommend powertoolworld to others.
I Purchased two makita 18v 4ah batteries and charger from this company over the internet, i bought a sds drill from another company as it worked out cheaper to do it this way.
Drill came two days later but 5 days passed and still no batteries luckily a friend lent me a spare battery, i rang the company and was told there was a mistake on the price of the batteries and i was refunded, fantastic! Its now costing me more money than if i bought the drill as a package, i thought i would give them a second chance and rang today to explain the situation and was wondering if i could buy a combi drill with two batteries and charger with a slight discount but was told... Hard luck!
Very keen pricing (Bosch GWS 18-125 V-LI cordless angle grinder), although the product was not in stock, it arrived within 4 working days, and there was a despatch email with tracking hyperlink and DPD 1-hour delivery SMS text which are always very helpful. The packaging was also excellent, not too much or importantly too little!
Magnificent store to buy electric tools, low price, rapided in the delivery and excellent deal. The only review is that they have the tools with CE schuko connector for customers outside the UK.
Store fully recommended.
I will certainly return to buy from your market. The product is like I desire it, was packed perfectly, and the spedition fine.
It always a pleasure the buy tools from Powertoolworld - Best Price, Fast Delivery and if some is wrong, superfast correction without any extra letters..... If you need any Tools buy them from Powertoolworld !
Yesterday 1:00 pm
I was interested in the DeWalt drill and driver set. Powertoolworld had the best price on offer. I phoned them up to check that it was in stock and if they also supplied the DeWalt screwdriver bit set. I spoke to a very helpful man who told me that the power tools were in stock but unfortunately they did not stock the accessories. He also told me that if I ordered by 3:00 it would be delivered tomorrow also if I put my mobile phone number, I would get a text telling me delivery time. So I ordered it.
I got a text and an email telling me the one hour delivery slot (with options to change the address or deliver to a neighbour)
Half way through the delivery slot ... my goods arrived! And that was only 24 hours after ordering!
If only everything on the internet was so efficient!!! Well done Power Tool World (and dpd couriers)
Recently ordered a Hitachi NR90GC2 First Fix 90mm Nailer from these guys online, as they had sold out they quickly responded to my notes on my order explaining that I needed the the delivery next day.
They phoned me twice to update me on the new stock E.T.A and confirmed my order had then gone out. They used DPD for delivery and an email and SMS where sent so I could track the driver and exact time of delivery which was spot on and very accurate as the delivery van showed up on a map using GPS in real time.
Would use these guys again without doubt.
I was looking for a chainsaw for sorting out my winter wood supply. Powertoolworld had a good choice and the prices were competitive. I ordered using standard delivery and expected it to take a while but was pleased when it turned up quickly. The chainsaw is exactly what I wanted and have used it for 4 days in the heat with no problems. Will use this business again for my next DIY toy.
I ordered a Bosch multicutter/multipurpose tool and drill set from Powertoolworld after doing a bit of research. By far the best price available, really helpful product reviews, really helpful staff (I entered the wrong email address so I had to call up to confirm my order). The tool (which I'm very happy with) arrived the next day. Great website, great service ... can't fault them.
This is the second order I have placed with powertoolworld.co.uk I was amazed with the level of service, prices and prompt delivery last time I ordered. Yet again I am not disappointed and will certainly be recommending you to family and friends. So nice to deal with a company that cares and delivers.
A big thank you to the team at Powertoolworld, when I called them they really helped me select the best cordless drill for my requirements. I didn't have to wait for it either as it was in stock and with me the very next day, they even gave me a timed delivery slot!. Thanks again :)
I spent £500 on a Bosch laser level, which the Powertoolworld.co.uk website showed as in stock , so I ordered the items on 11/6 expecting them arrive within a couple of days, after 3 days of waiting I rang up and was told the items were not in stock but would be sent out the following week, to my surprize on the 17/6 I receive an email saying my order was now complete (I still had not received any goods) next I get an email saying my items would be delivered on the 18th by DPD couriers, I waited all day and nothing arrived and the DPD website showed the parcel at their depot all day.
So I have no goods and out of pocket to the sum of £500.
Powertoolworld.co.uk YOU SUCK !!! you take peoples money then sling it on a courier and as far as your concerned that's it..
A Bad reputation travels further than a Good one !!!!!!
Festool tools are the best you can buy, however sorting out the right parts can be a daunting prospect. I can honestly say that the staff at PowerToolWorld know their stuff, always happy to help and it’s nice to deal with a company that takes the time to make sure that a customer is happy. I have purchased a number of tools from these guys and can honestly say they always give me the best deal and service. I would not buy from anyone else. The courier they use is excellent; I always get advance notification of the date and time of delivery. 10 out of 10, highly recommended.
Ordered my cordless drill with powertool world and it turned up the next day! Easy site to use and navigate. When I phoned to ask a question about my drill the staff member I spoke to was really helpful. Great service would highly recommend them and I will be suing myself gain in the future.
The prices are OK, and sometimes you can land on a good deal.
Had a problem recently but the MD called me personally to discuss it after leaving a review of my experience on here. Think that took some balls to make that call rather than pay lip service or ignore it. The problem stemmed from the courier making a hash of it, then was compounded by overwhelmed business and temporary under-staffing. Have withdrawn my original review rather than update, I think if someone can hold their hands up when it goes wrong, they deserve a second chance.
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