PRC Direct delivered the product extremely efficiently. The product arrived well packaged & as expected. I would definitely recommend this company.
I bought a Sharp Microwave Oven which arrived in three days. It was well packaged (in its box within another box. Superb service and price. I would unreservedly recommend this company.
Checked range of products online. Called to double check availability. All ok so went back online and placed order. All straight forward stuff.
My order was under £400. I enquired about delivery dates and got an email back straight away from Rob who confirmed it was out for delivery next day.
It's arrived today as promised so assuming there's nothing wrong with the product once unboxed, very efficient and prompt service. Great price too. Thanks PRC, I'll be back.
Possibly an improvement in customer handling would be a good idea. For example it is customary to let people finish what they are saying before interrupting - you make better progress that way
Good service except no email with dispatched information given!
No tracking information on account. Emailed PRC direct , had fast response with tracking information, but item was out for delivery on that day but no one home to accept delivery. Had to re arrange delivery. This could have been avoided with prior notification of dispatched item Email
Just bought a bose sounddock 10 music system which has effectively been discontinued by Bose. A lot of stockest still have them on their web sites but when you check they are not there.
Contacted PRC direct by phone. This information back was crisp and clear, no messing about, yes have in stock, delivery options are this.- Brilliant.
Now for the WEB ordering experiance- Excellent remember to register a password so you can track the order.
Price = Ceapest on the market so all in all 10 out of 10. Hope the daughter likes it and it works then it will be 11/10
- and good people to deal with - first class supplier - and best price on the net - will use again.
good price, fast delivery. no more needs to be said.
I ordered on Tue PM and have had no contact since, this includes a request yesterday for an estimated delivery date. 48 hours may not be long but in today's technical age I am disappointed.
The product was slightly wider than I imagined but this isnt a problem and would in my opinion be perfect for a 32" tv whereas my tv is 27". Having said that the tv sits on it nice and still looks great. The sound quality is superb when watching documentary type programmes or when playing music through it. I have got a sky hd box sat on top of it and the tv is on top of the sky box and the sound is amazing when I am watching mtv in HD as I used the optical connection that came with it.
So to sum up, Sounds great when listening to music through it via sky and all documentary type channels but doesnt make a huge different when just watching normal type telly.
NB- product purchased was a Bose solo sound speaker for tv
Within 2 hours of placing order PRC rang me to confirm the order verbally and told me the delivery instructions,good service and top product and delivered as promised the only comment I would make is that an email stating when the item is despatched would make a good service better,will no doubt be using this company again if their prices remain as good.
If you're thinking of buying an electrical item i've just discovered a company that you must try.
I bought today a Samsung freezer at the best price on the web,with free delivery. at a fantastic saving. The company is called PRC direct They also sell televisions & many other items. check them out
I received a call from the company asking how I had heard of them (more importance placed on how I had heard of the company than service) and that delivery would be either of two days? There was no further information on a delivery date. The least I would expect is confirmation of a delivery day currently I still have not received my purchase. Sorry - would not recommend this company and will definitely NOT use this company again.
We all look for price first and reputation hopefully second. The price was good and the reviews promised excellent service. That is what I have had so far. The order was easy online, the checking call was made, very wise and a chance for me to ask a few questions. Delivery promised on line 3-5 days but here in 2 days just as promised by the salesman! Just waiting for the five year guarantee paperwork to come. Assuming it does, I am happy to recommend, and will do so to friends.
Unfortunately the sound is distorted at times due to a "quirky" optical digital cable that does not have a tight fit.The cable is lengthy and flimsy. At my age (78) it is a problem getting behind the TV etc.My son is visiting at the weekend hopefully to resolve the problem or I shall have to come back to you.
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