Easy to contact, very helpful, easy to purchase & reassuring follow up call
I have worked for large organisations for 40 years as a Professional Buyer and as a Finance Manager. I researched and was buying a 60" TV from John Lewis who suddenly hiked the price by £300 after confirming the offer price of £900. Several lengthy telephone conversations with their sales staff and customer service staff left me exasperated and very disappointed. I've never bought online before, but found the same TV at PRC through Buydigital for £849 not £1200. After a few product questions to their customer service and their assurances of the 5 year guarantee and security of payment, I went ahead and purchased. I had two e-mails confirming the order and a phonecall the next day to check my authorisation and advise me of delivery, etc. I am very impressed and if all goes as expected, I will definitely be recommending PRC to my friends.
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