Received order confirmation only to be told 2 days later that it was a special order and Siemens were out of stock at warehouse and couldn't confirm when stock would be received. Two weeks later and having confirmed directly with Siemens that they have received the item in stock that day. On phoning PRC Direct I was advised that they will not be ordering the item and have cancelled my order. On asking whether I should have been advised of the cancellation of my order I was given no answer. There was no explanation or apology from the company, even when I said "not a great experience". If you want cheap and don't mind poor service then go ahead!