Reply from Premier Inn
[REPLY]
- Reviews (254)
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- Chris Heeney
- Cleethorpes, GB
- 1 Review
Superb comfort at a great price !
Deffo would book a premier inn again ! Quality at affordable rates.
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- Mavis Hunt
- Stevenage, GB
- 1 Review
Unbeatable for comfort away from home
We stay at Premier Inn when ever we go away and cant recomend them enough for value and comfort. Their breakfasts are amazing and really set you up for the day, everything you need is at hand and a nice relaxing place to eat and drink. Well worth a visit if you have never stayed at a Premier once you have you will again.
- florence
- 2 Reviews
great hotel but no parking or unloading facilities
The Premier Inn at Camberly is unfortunate to not have any parking as it is a very comfortable reasonably priced hotel with very friendly helpful staff. There is nowhere to unload your luggage so beware if you are unable to carry it from the local shopping centre car park or take your chance with the traffic wardens on patrol. Also the reception is on the first floor.
- Joanne
- 2 Reviews
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- Louise Frankton
- Princethorpe, GB
- 1 Review
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- Sharon Jacobs
- 1 Review
Ok but expected more for the money
The hotel was easy to find and would be ideal for anyone arriving by train although there was also ample free car parking. There was not as much noise from other rooms as we have experienced in other budget hotels which was good. The bed was comfortable but a bit short and there were hard and soft pillows. The room was very clean but the general areas were shabby. The worst part was that the smoking area was right outside the entrance so we had to run the gauntlet of smokers to get in/out - not what you want in your best clothes. There is a nice little seating area by the river but this too was colonised by smokers so not pleasant for non-smokers. There is also a little garden just for residents that we liked. The staff seemed keen that we did not use the restaurant for dinner or breakfast which was odd. Presumably they get overly busy. There is a Tesco Express near by so we got supplies from there instead. Although there are a lot of night clubs in the area it was well policed so we felt safe.
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- David Thompson
- 1 Review
Hotel as expected, staff at Liberty Bell restaurant not bothered if you eat or not.
The hotel room was as expected, the Liberty Bell restaurant was not what we expected, difficult to get a drink, tried to book a table for 2, were given a pager but it was never called, when challenged the duty manager advised that they were fully booked and nothing to do with the hotel ! if you don't mind queuing 3 deep at the bar in a really noisy environment and then being told that there are no tables available is your idea of a night at the Premier Inn then this is the 1 for you, if after a long journey you would like a drink and something to eat, don't book this 1.
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- Richard Waddell
- Redditch, GB
- 1 Review
If Premier Inn had hotels across the world, we really wouldn't stay with anyone else...
Two different Premier Inn's in one week, first at Luton Airport on the way back from Turkey, then in Lancaster on the night before the Great North Swim. Really comfy and you can't beat the value of the all you can eat breakfast. Really recommend them to anyone.
We all love them so much, even our 5 year old Tia gets excited when she finds out we are staying at a Prem...
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- Ben Loft
- Norwich, GB
- 1 Review
Disappointing even for a cheap hotel
The room was uncomfortably hot, and the attached taybarn restaurant was awful.
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- Greer Luxford
- Orpington, GB
- 2 Reviews
Absolutely Lovely!
Very enjoyable stay, friendly staff and great service. Room was amazing, fresh, clean and comfortable!
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- Andy Hawker
- 1 Review
premier inn huddersfield central was a great location with exceptionally friendly staff, customer service others sometimes forget
A one night stop over for my parents really was a lovely experience, helped by a lovely summer night sitting out looking over the huddersfield canal and its barges.great setting supported by such friendly and helpful staff. PI is always good value for money, it was made all the more pleasant by the great setting and staff
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- Phil Hunt
- Blackpool, GB
- 1 Review
Consistent high standards, excellent value for money, friendliness of all staff!
I feel like I'm staying at a familiar relatives house, where I can feel comfortable, relaxed and safe & get a great nights sleep! So I simply look for a premier inn where I know what I'll be getting and happy with my choice.
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- Philippa Graham
- Bishops Stortford, GB
- 1 Review
Excellent experience; never realised premier inns were so good.
I was very impressed with my first Premier Inn experience; the hotel was in a very lovely area; there was a lot of interesting places to visit in the vicinity and a good choice of restaurants. The staff were extremely friendly and helpful and the rooms were very clean and comfortable. Couldn't have wished for more, especially at that price; very reasonable and a great breakfast to boot! Wouldn't hesitate to go back to a Premier Inn.
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- Ladislav Molnar
- Exeter, GB
- 1 Review
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- Jill Panebianco
- Northampton, GB
- 1 Review
BRILLIANT HOTEL
Albert Dock Liverpool Premire Inn is the best hotel ever it clean and comforable fantastic view over the dock and the river Mersey from the rooms we have stayed in, have stayed many times at this hotel, always and a lovely room. Highly recomend anyone staying in Liverpool stay here brilliant value for money.
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- Margaret Smith
- Halifax, GB
- 1 Review
premier position for a premir inn
Ideal position -not too far from the shops and just around the corner from the music venue we were going to. Staff friendly, good breakfast, room comfy and all for a bargain £45 - couldn't be better.
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- Pauline Wilson
- Nairn, GB
- 1 Review
Best hotel ever
I would recommend the premier inn at edinburgh park to any1 the staff were fantastic the friendliest staff I have ever met in a hotel and the food was great esp breakfast with a hangover well worth the money the rooms were great clean and comfortable will def go back
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- Lyndsay Doubell
- Manchester, GB
- 1 Review
Great stay and lovely breakfast
Stayed on a night out in Manchester. Hotel was lovely and clean and staff very helpful. Was a bit unsure on paying over £8 for breakfast as have had rubbish breakfasts in other hotels but I was really pleasantly surprised as it was all very nice, you could eat as much as you wanted and they made poached eggs to order. So it was very good value. Would definitely stay again.
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- Dave Lipscombe
- 1 Review
would have been 5stars if we didn't have kids with us
A really good place to stay, easy to find, staff very good and restaurant good value for money, ideal for a few nights or longer if you want. I lived in one for two weeks. Great vfm
- robert gowing
- 2 Reviews
excellent service, shame about the food
all members of staff, especially the young gentleman on reception at check in, were more than happy to help with any questions, and to ensure that all our needs were met. Unfortunately, the food, which is served on a warm plate, is in fact cold
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- Neville Jones
- Wadebridge, GB
- 1 Review
wonderful experience
If needing an overnight stay no need to look anywhere besides Premier Inn, check offers on internet before booking you could be surprised!
- Frederick Howarth
- 1 Review
Lenny Henry has become our favourite.
It was fantastic the inn was wonderful we slept in the bed and honestly we didn't
Wake up once. The staff were all well mannered and on the ball . It was a great night
And breakfast , we will book more nights when we go again If fthe one in York is half as good we will be going to Yorkshire next. Competition will be very strong.
We could not fault the whole thing ,as we were going to a wedding the following day this stay set the stage for us.
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- Caroline Stark
- Kingston upon Hull, GB
- 1 Review
Poor service prior to stay, excellent service during stay
Booked the Premier Inn for 43 of my friends to stay overnight. Booking was a nightmare, wanted the meal deal but could not book that at the same time as the rooms. The hotel number did not work so had to call another department who messed up my booking and i had to call back a further 3 times to sort it out. When finally i was able to sort out the meal deal the hotel was supposed to email me with a menu, another 3 calls and an email later and i finally received it. Several emails back and forth ensued, mainly because the hotel expected me to give them information they never asked me for. I am not a hotel agent so i only gave the information they wanted when they asked. To pay for everything it had to be done via a fax on headed paper. Who uses a fax machine nowadays? But it could only be paid that way and not over the phone or anything which i thought was so wrong. Finally, because we took a coach there, no one told us there was no where for the coach to park, there is a car park but has limited headroom, so no coaches could enter. The hotel staff did manage to allow us to park the coach nearby though.
Finally one of my couples had a shower that did not work so reception said they would refund myself the cost of the room and email me about it. So far i have not heard or received anything.
After all the aggravation associated with this particular Premier Inn in Richmond, all my friends absolutely loved the place. The rooms were spotless, food excellent and the staff catered well for the amount of people all entering the restaurant at the same time. The price of the meal deal and what was involved is definitely worth considering if staying there and will use that facility again. Although it is situated on a main road, the traffic could hardly be heard so a good nights sleep was definitely not disturbed.
2/10 for booking it but 10/10 for the stay and 10/10 for the price.
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- David Iles
- Darlington, GB
- 1 Review
Great value and friendly staff
Great hotel stay. Friendly staff on arrival. Comfortable bed, clean room and a great breakfast at a very competative price. I will definately consider a premier inn again in the future after this visit.
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- Elaine Jubb
- Dronfield, GB
- 1 Review
fantastic hotel and staff
we were travelling as a party of 7. The rooms were very clean and modern. Nothing was too much trouble for the staff.
The breakfast was well worth the money so much choice, eat as much as you like.
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- Cris Vigus
- 1 Review
Flexi Booking UNFLEXI CANCELATION
We Booked with premier inn and paid extra to be able to cancel before 1 pm the first night everything was good - finished our job earlier than expected - returned to the hotel at 12.20 to collect belongings and cancel the second nights stay to be told they needed to check with a manager who was in a meeting all afternoon.
Not Impressed!!
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- Jean Liney
- Millom, GB
- 1 Review
Excellent stay at Harrogate Premier Inn
After spending a lovely time at our granddaughter's third birthday party we then proceeded to Harrogate Premier Inn which happened to be just down the road from our son's home - which was a definite plus! We had pre-booked a meal deal for the five of us and we very glad of it after a long day. The evening meal and breakfast were excellent and after a very good nights sleep we made our long journey back to Cumbria after spending a very enjoyable week-end in Harrogate.
Jean & Tom
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- Irene Moore
- Erskine, GB
- 2 Reviews
Excellent night's stay as usual in the Premier Inn, Monkton.
Would recommend this Premier Inn when staying in the area. Always clean and well maintained with friendly and helpful staff. I particularly like that they e mail you just before your arrival date, confirming your details and asking if you have any special requirements. My personal experience is that they have always been able to fulfill any special requests.
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- Paul Horton
- Aylesbury, GB
- 2 Reviews
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- Vicki Jeffs
- Worthing, GB
- 1 Review
lovely, quiet hotel
A great stay, fab price, bed was too firm for me and the car park would be great if you travelled everywhere in a mini....possibly a bicycle... other than that; breakfast was yummy and decor was nice
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- David Morgan
- 1 Review
I don't think you can get better value accomodation - anywhere!
I really wouldn't bother searching for a hotel - I'd just get onto Premier Inn's Website, find the nearest one to where you want, and just BOOK IT!!
I've never had a better stay in any hotel - the friendliness of the staff, the welcome, and a genuine desire to make sure you are comfortable, and all your little foibles (yes, that means the children a well!!) are looked after. You'll be fed, watered, slept brilliantly, and, most of all - valued as a guest. No, they haven't paid me to say it, and it isn't just B/S - it's true - try it!
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- Becky Hutley
- Loughton, GB
- 1 Review
Great Staff, and a great location
We recently stayed in the Premier Inn at Hull North. Everything was great, the young guy on reception very friendly. Would recommend staying here!
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- Steven John Morrison
- 1 Review
Excellent hotel in excellent position
From the start the hotel gace the rght impression. Clean, tidy and very pleasant staff. it is very central to Huddersfield so an ideal position for that pupose. Attached to a dinner which offers good quality food at reasonable prices.
Only (very minor) negative feedback would be the overflow car park is a nghtmare to get to if you don't know the town (you do end up within 50m of the hotel); bar closed very early and they should give free internet.
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- James Beckingham
- Birmingham, GB
- 1 Review
Made our stay simple
This was a spur of the moment, short holiday idea and this hotel made our stay simple. We checked in late afternoon efficiently, dropped off our stuff, booked dinner next door, went out, came back and ate a lovely meal. Back to our room wwere the kids dropped off straight away after a story and then had breakfast there the next day.
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- Sandy Bakker
- Schiedam, GB
- 1 Review
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- Adeline Jayne Pilfold
- Bagshot, GB
- 1 Review
Comfy and good value for money
My husband, 2 sons (aged 5 and 7) and I stayed at the Premier Inn Standsted at the end of May for one night, prior to catching an early flight. The room was clean and comfy. The only critisism I would make is that a family room is a standard room with 2 single beds. You cannot walk around these beds and they a bit crammed in, however for one night it was fine and we all slept well. The beds are comfy and i would stay at the Premier Inn Standsted again.
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- David Adams
- Abingdon, GB
- 1 Review
STAY AT PREMIER, ITS A GREAT PART OF YOUR BUSY DAY !
My first stay at a Premier Inn, because it was the nearest to my eventual travel destination. I had seen the ads and was not disappointed. It does what it "says on the tin" ...no expensive, excessive frills, but a good clean, comfortable room and bed at a reasonable price. The staff that I encountered were professional, very helpful, and above all friendly...they made me feel important..
This includes the restaurant staff, where I enjoyed a very good dinner, and later breakfast, from the extensive menu, well cooked, and served with enthusiasm. Well done , you have won my loyalty to your brand.
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- Christine
- Northern Ireland, GB
- 1 Review
Absolutely amazing
The stay was pleasurable from start to finish.
It was brilliant. We were greeted by lovely friendly staff who constantly offered us help, advice and a good time.
I also wasn't aware of their new 30 mins free wi-fi which was the cherry on top.
Comfortable beds, friendly staff and good food. Couldn't ask for more.
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- Terry Pepper
- Nottingham, GB
- 1 Review
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- Andy Limm
- Tamworth, GB
- 1 Review
Well Looked After
a stay at premier inn was the most sensible thing l ever did, staff were brill the bed was as good as being in our own at home and the room was very nice. well done by premier inn and staff, will return many more times.
