Prezzybox reviews

Prezzybox reviews

Low
4.2
from 0 - 10
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15 Trustpilot review(s)
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Reviews

About

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Happy

Was really happy with the service from PrezzyBox. I order several items all for gifts to other people and felt the ease of their website was good, the options for delivery were good, the actual arrival time for delivery was exceeded (always happy with that!) and the products themselves were perfect & of good quality.
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WASTE OF TIME. DO NOT ORDER!

Ordered items of 2nd december ready for christmas. Items did not turn up. I emailed n 17th asking where they were, had a reply 'items out of stock' yet I was not informed of this. Was then promised next day delivery on 23rd december for the items, it is not 15 January and still no items.

I am now pursuing legal action.

Dreadful company, awful customer service.

Would not recommend this company to anyone.

DO NOT ORDER FROM THEM!! YOU HAVE BEEN WARNED!
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HORRENDOUS COMPANY !!

LATE WITH DELIVERY SO TOLD THEM TO CANCEL THEY SAID THEY WOULD REFUND ME. THERE TERMS MEAN YOU HAVE TO WAIT 14 DAYS WHICH I WAS TOLD ONLY AFTER !!!! ALTHOUGH IT HAS TAKEN LOTS OF PHONE CALLS AND PROMISES OF A CALL BACK SPANNING OVER A MONTH AND RAISING A PAYPAL INVESTIGATION, TO FINALLY RECEIVE ONE. THEY KEPT BLAMING THE CHRISTMAS PERIOD. NOT ON !!!!
THIS WAS MY FIRST EXPERIENCE WITH THIS COMPANY AND WILL BE MY LAST !!! NEVER NEVER NEVER BUY FROM THEM
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disgusting

Received a personalised wine for Christmas and was the most disgusting thing I've ever had! Looking at the prices, they're not cheap and get far better at a decent off license.
Ive noticed that they don't put any of their bad reviews on their website. Beware!
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Awful company

I really would not advise that you buy anything from this company. I returned a product to them which was faulty and obviously not new. Despite ringing 3 times and being promised a refund it has not happened.

I purchased via Tesco Direct and unfortunately did not check reviews.... I have now passed on to Tesco and or credit card company to sort out.... tesco by way have been helpful.... but what are they doing allowing this seller on their website!?
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Good service and great site

Used them a few times, always good to use.
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No product delivered, No refund forthcoming

Unfortunately I came across these reviews too late.

We purchased an item for family in the UK (we're located in Australia). The product was a gift voucher that should have been delivered within 24 hours. That was Mother's Day this year (12/05/2013). So far the item has still not arrived (24/06/2013) and it has been up to me to chase Prezzybox multiple times, which they then don't follow up.

Either deliver the item or refund my money! AVOID LIKE THE PLAGUE.
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Fraudsters stole my money

Ordered something for a friend in the UK (I'm in Canada). Entered my address for billing, hers for delivery. They charged my CC immediately but over 1 month layer and multiple emails they have not delivered anything. They claimed they didn't have the delivery address. I provided it again. They then started ignoring my emails. NEVER again, do not use these thieves.
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Terrible!!!

Not very good communication and terrible delivery which I have still not received after over a week of waiting.
I will never again use this company, and will not recomment it to anyone else. I use internet shops all the time, and most if not all boast a one day delivery service. To still be waiting longer than a week is not good and because the items I bought were presents for someone else, they have let me down.
At no time at all has this company told me of any possible delay, and when I phoned them they said they will get back to me - which of course they didn't do.
Never again!!!
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Great gift ideas

I've used prezzy box a couple of times now for different occasions and the gift ideas have always been really useful. Prices are fine for the convenience of it all being under one roof. Would recommend and will continue to use.
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Good site

Good site - lots of presents if you're stuck for ideas. Shop around though because they're not always the cheapest unless you have a voucher for them.
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good site

lovely site to look for something different and reasonable prices
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Bad service.

Ordered personalised bottle of wine for 40th birthday 10 days in advance. No sign of delivery. Emailed Prezzybox- response 24 hours later. Claimed supplier aottempted delievry and left card. They hadn't. Delivered in end 2 days after birthday and no apology from Prezzybox. Wouldn't trust them again.
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great and fast

Good company and fast response times. Would suggest looking for voucher codes before ordering :)
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Outstanding service

Ordered late Wednesday evening and it arrived Friday morning. Excellent customer service too - replied to email in 30 mins!! A good range of gifts for all ocassions. Will shop here again and recommend to friends and family.

Prezzybox Details

About this company

Gifts, Gift ideas and Gadgets for all the family. Great selection of unusual gifts and unique gift ideas in the UK. In stock with fast uk delivery!

Visit Prezzybox

Category

Prezzybox is ranked 80 out of 85 in the category

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