Priceline reviews

Priceline reviews

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Always a great experience!

I would use Priceline again because I like the "Pay when you stay" option on some of the deals they have on the site.
The Customer Service department was very helpful when I did have an issue with a hotel reservation that I cancelled. The hotel couldn't find the cancellation and charged me for full price even though I had cancelled two weeks in advance. It took almost a week and a half to get the price refunded from the hotel.
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Awsome

Great room fair price best location
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The best prices by far!

I am very pleased with the staff at Priceline. They were very accommodating in helping me plan !yntrip and they had the best price for my vacation package. Trust me, I did my homework. I will be using them again on all future travel planning. Thank you, Priceline!
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Excellent, easy to use service.

I've used Priceline on many occasions when planning and researching vacations. They are consistently amongst the "best deals" and so far, it has been a good experience each time. The site offers an extremely broad range of hotel and cruise choices.
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Priceline needs a serious overhaul on customer service.

We made a hotel reservation this past week for a funeral we were planning to attend. The policy allowed us to cancel the reservation up until noon on Thursday. Changes in our plans required us to cancel last minute so at 11am Thursday, I called the 800 customer support line as I was on the road at the time. Option to speak to a rep was "temporarily out of service." I tried it for a full hour until I was able to get to a PC. Still out of service. Jumped online, looked for an obvious link in my itinerary, couldn't find one. Checked other contact methods, found an 877 number, got the same options, and the same "temporarily out of service" msg. Finally found a link to Chat with a rep. By this time I was past my noon deadline. Explained the whole situation thru chat and they told me "too bad", you missed the deadline. I would be charged 85 bucks for the first night of the res. I told the person of their disabled 800 support line. She said they had no alarms that the 800 line was down. I asked to her to check it herself to hear the out of service msg I was getting. She wouldn't do it. I asked to speak to a manager, she got rude with me and said it was no use, anyone there was going to tell me the same thing. She was right. I spoke to 4 different reps, including customer relations. Every one of them dismissed my case as if I was at fault. So bottom line, if you need to cancel, give yourself more than an hour window and be close to a computer. If their 800 service is out of order, they'll still stick it to you and tell you you should have gone online to cancel, even if you're driving somewhere. Shame on them. I'm done using Priceline. Oh, and almost 2 days later, their 800 service is still "temporarily out of service."
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Never have an issue or problem with purchases thru Priceline.

The rooms are always better than what I request. The price for rental cars is always the cheapest on the web and believe me I check .As for the Flights I have only bought thru priceline once and got exactly what I needed. I would recommend using Priceline to anybody that is traveling, no matter what it's for.
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Priceline is the first and last line in pricing hotels.

I've tried other hotel discount sites,but Priceline is the best so far.
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Best place for your travel need

I've been using priceline since 2007 n it's tube best site to get your travel fix. The prices here, specially express deals are out of this world
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Quality at a low price.

I always go to Priceline for my travel needs and they never disappoint. The website is neat and optimized. Lately I've been experiencing problems trying to book through their mobile site. I book everything through my phone and something funky is going on when trying to book through the mobile site so I just view the desktop version of the site and book that way. This problem may or may not have already been attended to but just a little heads up. Other than that, I travel often and Priceline has saved me hundreds and hundreds of dollars.
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Awesome, quick, reliable, and affordable hotel experience!

For spring break the kids and I wanted a last minute getaway for spring break, so we decided to visit Madison, WI. I found the Priceline site and knew that there was some mystery involved with not knowing which property they were going to place me at since I chose a really affordable pricing option (they choose the location in the city you request). The process of booking the room was less than a few minutes and I had kids bouncing up and down with excitement over our trip. We were really happy when we arrived at the property and during our stay. I'm hooked on Priceline and am pleased.
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Thank you! You're the Best and I'll be back again

Without Price line, I would have had a hard time making it to my Brother's funeral with my teen son... Thank you Price line for your amazing price and accommodations .
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Why F**K around? Go Priceline!

Remember the old days when you had to make a special trip to a travel agent’s office, ponder through brochures and hope you get a decent price and itinerary? Not that old? Whatever. What you will remember is using a shoddy website that can cause travel nightmares. Nobody wants that. Make it easy on yourself and your family. Use Priceline. I have used Priceline nine times in the last 18 months and have given five stars every time. Priceline has proved themselves to me. I no doubt know they will prove themselves to you. :)
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I LOVE PRICELINE!!!!!

Priceline is the best!!! Under no circumstances will i ever plan a trip in advance or the next day, without checking with priceline first! Its almost illegal how they work with u and their prices are AMAZING!!!! I'm looking forward to my next trip and will definitely be using priceline again......OR I'M NOT GOING!!!!
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Easy to use and I was able to find the best prices!

I used priceline to find a hotel for my stay in Orlando. I was able to search using different options, such as location (International Drive) and amenities. The site is easy to navigate. I also found the best hotel prices using Priceline.
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There was no option for number of people when booking

When we got to the hotel, they had us booked for 1 queen size bed for 4 people cause there was no option for number of people on the site when booking. We had to cancel that room and get one with 2 double beds. We were charged an extra $20 per night because of this. Not impressed or very happy.
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highly recommended

I would always recommended every one that you should use price line
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loved it was very helpful in getting us a reservation fast.

had an appointment at the inova hosp. with a lung transplant team in virginia could not find a hotel close to the hospital priceline found us one fast we love priceline.
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GOOD BUT KEEP YOUR ATTENTION ON DETAILS ...!!!

I AM OVERALL SATISFIED ABOUT PRICELINE WEBSITE, USING THEM MOST OF THE TIME FOR ALL OUR TRIPS BUT THEY MISLED US FOR OUR TRIP TO THE BAHAMAS .... THEY PROMISED US A ROOM WITH KING BED AND WE HAD A QUEEN BED AND THEY PROMISED US AN OCEAN VIEW .... WE HAD A LITTLE OCEAN VIEW BUT WE WERE FACING MORE THE ROOFS OF THE HOTEL SO NOT VERY PLEASANT ... SO WHEN YOU BOOK WITH PRICELINE MAKE SURE THAT YOU WILL HAVE WHAT THEY PROMISE YOU TO HAVE ESPECIALLY THAT IT WAS OUR ENGAGEMENT TRIP ...!!!
OTHERWISE ALL WAS GREAT ... THE HOTEL, THE PLACE, THE STAFF AND THE DIVERSITY OF ALL ENTERTAINMENTS ... BOUTIQUES, RESTAURANTS, CLUBS, LOUNGES AND OF COURSE GREAT WHITE SAND BEACHES, TURQUOISE OCEAN AND BEAUTIFUL SUNSHINE ...!!!
THANK YOU AND SINCERELY YOURS, DAN
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I have always been very pleased with hotel selections.

I have used priceline many times over the years. I always bid on a room and have always been happy with the hotel they select. The hotels have always been clean, comfortable, name brand and a great value!

Priceline Details

About this company

Get deep discounts on flights, hotels, rental cars, vacations and cruises. Exclusive travel discounts you won't find anywhere else. Priceline.

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