My friend who is working with the product and myself are very happy with the finished professional product. We have advised Primrose that we would have liked the 'pegs' to be that bit firmer which would help putting into the lawn. I am so glad after searching the web to find this product.
I ordered a water feature in June. On website it showed that the item was in stock. 3 days later I get an email to say that it was out of stock and would not be available until the end of July. I looked at the website this Friday and it now shows that they are not expecting a delivery until the end of August. I had heard nothing from Primrose. I got on the phone to Customer Services and have now cancelled my order.
I bought 3 rolls of bark screening for my rear garden fencing. The screening arrived on time and is of excellent quality. It totally covers my fence with very little gaps between each piece of bark which is also thick and looks like it'll last a long time. Good wiring holding it all together also. I'd highly recommend the product and also the company as comms were great along with the swift delivery.
it was easy to pick after viewing the good range of products on the web site,it was delivered within 3 days and easy to install.do not be fooled by some suppliers who say they will send there trained technician to survey your house,then install it,do it with a friend and save about `1300 pounds,all you have to do is drill 4 holes, fit brackets and hang it,done,then spend the money you save on a holiday
I ordered 2 spider deterrent units. When they arrived (very promptly!), one of them was faulty. I emailed Primrose,and they replied immediately. They also sent out a replacement unit straight away. The fact that "my" spiders don't seem to mind the unit is not the fault of Primrose!! Either that or the spiders are more noticeable because they are all trying to make a getaway! I would certainly recommend Primrose - they are a good and efficient company to deal with.
Overall we are pleased with our blinds Found it confusing where the brackets were going on the 6 metre blind untill physically opening and the confusion over the glue quantities and bolts required [ we had to purchase extra glue locally to complete. All brackets were screwed right in which sent the blind down to its lowest adjustment. Fortunately we fitted the 3 metre blind first and realised after opening that the brackets had not been factory set [as stated] and we were able to adjust up to required angle. We then [with difficulty due to poor alignment of the adgustment bolts] adjusted the 6 metre blind brackets before fitting We still need to fine tune the angle but due to adgusting bolts on all brackets being slightly out of line we are going to have to get help to release the blind and force the bolts across the brackets to enable the allen key to be inserted. I think inspection of brackets prior to dispatch and better quality of this product would make life much easier for the customer. As far as the blinds are concerned the 6 metre seems to glide effortlessly with the electric motor and both blinds seem good value Thank you Patricia