My printer would not recognise a cartridge. I emailed at night and received a reply first thing next morning. It was assumed to be a faulty chip. I ordered a new set and a replacement for the faulty cartridge was included with my order, which arrived in 2 days. The replacement installed immediately.
I cannot fault this company's customer service. Very impressive.
I am getting up to 50% ink left in a cartridge when the printer say it has run out. In the long run this is costing me more than Epson. I run only a few prints a week and have sued up a dozen cartridges in the last 3 months. In addition the printer often fails to recognise these. My advice is avoid if you can...
Having used compatible inks with a temperamental Epson printer and attracted grief during the process - stubborn refusal to print - it was a great relief to use Prink inks which the printer accepted. Excellent next day service, thoroughly recommended.
This is the second time I have ordered ink cartridges from Prink for my Epson SX535WD printer, they arrived promptly on Wednesday after a Bank Holiday weekend, I cannot fault the service or the quality of the ink cartridges from them, they are a fraction of the price of the Epson ones and last so much longer, well done and thank you all at Prink
Hi Graham, Thought I'd try you out as a one off. Sorry to tell you, you have my custom!! What a fantastic service. Never thought such companies still exist. Will be highly recommended to all friends as a "must have". Thanks again for the swift and efficient service. Rob of Kent
I ordered inks which arrived promptly and well packed. Did have a small problem with one cartridge but the help and advice were phenomenal. Have since received a replacement cartridge and all inks work perfectly. I will definitely use this company again and agaion.
I have used Prink for a couple of years and always found then excellent in the past. However my recent order placed on 13th September this year arrived quickly - next day but there were 4 shortages in one colour which had been ordered. I have sent 5 emails in the last week. None of these have been acknowledged and their phone line states they are too busy to take orders or enquiries over the phone. I remain an angry and frustrated customer. CUSTOMERS BEWARE!!!
Except for someone that is either colour blind or does not read the cartridge box before sending, the service offered by this company is very fast and affordable. Ordered self choice set of cartridges for my D88 printer. The correct quantity was dispatched and arrived within 24 hrs but one of the cartridges was the wrong colour and that is why I have given this company only 4 stars. After sending a complaint in via email, they sent out replacement cartridges again within 24 hrs but again the wrong colour. Another email was dispatched and this time the correct cartridges appeared. Pity about the colour mix up but they did apologise each time and were very quick to try and rectify the problem so I will use them again
I ordered ink cartridges on Friday afternoon at 3pm and they arrived in the post the following morning! Superb, rapid delivery. Very efficient company - would recommend to anyone. (Have ordered now on two occasions and will continue to do so).
THIS COMPANY IS FANTASTIC. Rarely do I sing a company's praises so highly but having used Prink many times I am still impressed by their prices, speed of delivery, and attitude to their customers. Nothing is too much trouble for Jane and I recommend the company to all who require inks, etc
Have used this company for many years, using various printer manufactures. Prink has consistently had excellent speedy delivery and ink quality over this time. Last order was delivered before mid-day the next day. I fully recommend Prink to all customers for both speed and quality.
In over a decade of dealing with small, medium & large suppliers as a self employed computer engineer, I find Prink to be absolutely first class in terms of consistency, speed, accuracy of orders & quality of products. I've ordered several times, only ever had one faulty cartridge (an HP remanufactured), a replacement was sent without fuss within 24 hours. Definitely five star service. I wouldn't hesitate in recommending them to anyone.