My printer would not recognise a cartridge. I emailed at night and received a reply first thing next morning. It was assumed to be a faulty chip. I ordered a new set and a replacement for the faulty cartridge was included with my order, which arrived in 2 days. The replacement installed immediately.
I cannot fault this company's customer service. Very impressive.
I am getting up to 50% ink left in a cartridge when the printer say it has run out. In the long run this is costing me more than Epson. I run only a few prints a week and have sued up a dozen cartridges in the last 3 months. In addition the printer often fails to recognise these. My advice is avoid if you can...
Having used compatible inks with a temperamental Epson printer and attracted grief during the process - stubborn refusal to print - it was a great relief to use Prink inks which the printer accepted. Excellent next day service, thoroughly recommended.
This is the second time I have ordered ink cartridges from Prink for my Epson SX535WD printer, they arrived promptly on Wednesday after a Bank Holiday weekend, I cannot fault the service or the quality of the ink cartridges from them, they are a fraction of the price of the Epson ones and last so much longer, well done and thank you all at Prink
Thought I'd try you out as a one off. Sorry to tell you, you have my custom!!
What a fantastic service. Never thought such companies still exist. Will be highly recommended to all friends as a "must have".
Thanks again for the swift and efficient service.
Rob of Kent
I ordered inks which arrived promptly and well packed. Did have a small problem with one cartridge but the help and advice were phenomenal. Have since received a replacement cartridge and all inks work perfectly. I will definitely use this company again and agaion.
I have used Prink for a couple of years and always found then excellent in the past. However my recent order placed on 13th September this year arrived quickly - next day but there were 4 shortages in one colour which had been ordered. I have sent 5 emails in the last week. None of these have been acknowledged and their phone line states they are too busy to take orders or enquiries over the phone. I remain an angry and frustrated customer. CUSTOMERS BEWARE!!!
Except for someone that is either colour blind or does not read the cartridge box before sending, the service offered by this company is very fast and affordable.
Ordered self choice set of cartridges for my D88 printer. The correct quantity was dispatched and arrived within 24 hrs but one of the cartridges was the wrong colour and that is why I have given this company only 4 stars.
After sending a complaint in via email, they sent out replacement cartridges again within 24 hrs but again the wrong colour. Another email was dispatched and this time the correct cartridges appeared.
Pity about the colour mix up but they did apologise each time and were very quick to try and rectify the problem so I will use them again
I ordered ink cartridges on Friday afternoon at 3pm and they arrived in the post the following morning! Superb, rapid delivery.
Very efficient company - would recommend to anyone. (Have ordered now on two occasions and will continue to do so).
THIS COMPANY IS FANTASTIC. Rarely do I sing a company's praises so highly but having used Prink many times I am still impressed by their prices, speed of delivery, and attitude to their customers. Nothing is too much trouble for Jane and I recommend the company to all who require inks, etc
I took a chance on ordering compatible catridges for my Epson Stylus SX515W, as none of the ones I had purchased elsewhere had worked.
I have received them this morning, within 24 hours of ordering, and they have gone into my printer without any problems.
Excellent service and product.
Have used this company for many years, using various printer manufactures. Prink has consistently had excellent speedy delivery and ink quality over this time.
Last order was delivered before mid-day the next day.
I fully recommend Prink to all customers for both speed and quality.
In over a decade of dealing with small, medium & large suppliers as a self employed computer engineer, I find Prink to be absolutely first class in terms of consistency, speed, accuracy of orders & quality of products.
I've ordered several times, only ever had one faulty cartridge (an HP remanufactured), a replacement was sent without fuss within 24 hours.
Definitely five star service.
I wouldn't hesitate in recommending them to anyone.
I usually seem to order my ink in the afternoon and it almost always arrives the next day! When I wanted to amend an 'offer' they were happy to oblige and told me what to do and the whole thing went without a hitch. In addition, they respond to any email enquires almost by return and overall I would say they offer a wonderful service and exceptional value.
Sent the company a query about certain products and received a reply the following day.
Having decided what I want, placed an ordered for printer cartridges yesterday just before mid-day and the cartridges arrived today by 1st Class post.
Saved myself almost 40% of what I would have paid in high street.
Will no doubt recommend Prink to friends and colleagues. Excellent service, prompt response, high quality cartridges.
Their customer service and communications are excellent. They helped me with my printer problems with immediate response. I ordered and received the cartridges very quickly. Now fitted and working beautifully. Will definately be buying all my cartridges from here and would definately recommend prink to others. Top Class!!!! Thank you.
Re previous review about cartridge resetters, this problem occurred only a few months after purchase.
Despite advertising and selling this device with the claim that it would reset the counter on my type of genuine Epson ink cartridges, Prink have effectively told me that they reserve the right to absolve themselves of any responsibility when the device destroys perfectly usable cartridges. To my naive way of thinking this is immoral.
I've no doubt that if I'd reported this issue during their claimed warranty period they'd still have denied any responsibility claiming that "...many factors outside our control..." absolved them.
If this site is for customers to review and rate retailers, how is it that retailers can rate themselves. Yes, they should and must be allowed to respond to criticism, but surely they shouldn't be permitted to affect the customer's overall scoring; the only way they should be able to influence their score is with exceptional service and genuine, positive reviews from customers.
I ordered my cartridges and received them within 48 hours. Unfortunatly one was defective, I advised the company of this and a replacement was sent out again I received it withing 48 hrs. Excellent sevice,good quality cartridges. I will use this company as first choice.
Their epson compatible cartridges work just as well as epson originals even on high quality photo paper and at an amazingly low price. They will also suply odd selections if requested, which with a six cartridge printer can be very helpful.
I have used Prink on a couple of occasions and have received excellent service, in terms of easy to use web page, low costs of ink cartridges, speed of delivery and replying to any e-mail sent.
I would highly recommend this company to anyone looking to replace printer ink cartridges.
I ordered some cartridges at 3pm last Friday - they arrived in the Satirday morning post. I have bought from the company several times now and every time they have delivered very quickly.
Also, the quality of the cartridges is excellent and the price about a third of any I have found elsewhere.
For several years now we have bought our inks exclusively at Prinks. The reasons are – next day service, free delivery, occasional ink failures but these always exchanged, flexibility with packages advertised, fast response or phone back to queries, no unnecessary complications, we couldn’t be more grateful
Amazing service in this day and age. Cartridges ordered late afternoon were received early next morning. I've used Prink for some while now, having first been reluctant to use 'compatible' cartridges, but have found to 'Prink's' to be at least as good as Canon, and a whole lot less expensive too! Thoroughly recommended for quality and service.
Prink has supplied ink cartridges for two or three of my printers over the past few years and their service has been impeccable. More imporant, when I have, inevitably, had occasion to return something there has never been the slightest probem either for replacement or, in, one case when I ordered the wong ink, a refund for the unopened cartridges.
Absolutely top marks
I ordered compatible black ink for a CANON and an EPSON printer. The inks arrived with the following morning's post. They were straight forward to fit and printed right away with no 'warning messages'
My usual supplier has lost the business!
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