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trustpilot stars
trustpilot stars
trustpilot stars

recycled tesco cartridges sold as lexmark & no refund

Their "Genuine Lexmark" recycled cartridges turned out to be Tesco branded ones. These wouldn't work in my printer but the company refused a refund as I had had them for longer than their time limit. True, as I like to keep a spare so that I am never without ink and because the genuine Lexmark ones last up to 12 months.
    Printerinks.com
    TrustScore 8.5 / 10
    1,435 Reviews

    Reply from Printerinks.com

    Thank you for your feedback. Your last order in 2010 was for a remanufactured/recycled Lexmark cartridge. We had emailed you tips to resolve the problem your were facing. We do offer 100% satisfaction guarantee on all our products. Please contact us on 0800 043 1001 or email us on support@printerinks.com if you need further assistance from our technical support team. We do regret the difficulty you have faced.
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