This company are a fraud. They do not send out the goods and do not respond to complaints by email or by phone. I am still awaiting an order made nearly a month ago, and have only had generic emails giving me new dispatch dates which come and go without any sign of the product.
I am now pursuing a refund and will follow up my complaints with the Advertising Standards Agency and the Distance Selling Regulations. I would recommend that others do the same in order to stop cheating companies like this from duping other naive customers.
To reply as a company, please log in to your business account.
Thank you for your feedback. We do regret the inconvenience you have had to face. Please call us on 0800 043 1001 between 9 am and 6 pm GMT (Mon-Fri) and we will do our best to resolve your issue. Alternatively, please provide an order number so as to enable us to contact you.