Wish I had discovered this site earlier. Ordered compatible cartridges in error, as I know my printer doesn't like them. Sure enough they didn't. Despite three emails to company, my query has not been answered, despite offering to pay extra for my oversite. Desperate for ink, I have ordered from another company, at a cheaper price than the 'compatibles'. It now remains to be seen if I can get any money back from Printerinks. They are not a chep or reliable company to deal with.
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Hi Heather, Sorry to hear of the inconvenience you have faced with the order. We do guarantee 100% satisfaction with all our products. Please contact us on 08000431001 if your queries have not been answered. Alternatively, please provide an order number so that we can get in touch with you.